Reviews
I went in just looking at Kia products and was greeted by...
I went in just looking at Kia products and was greeted by Marcel. He was knowledgeable in the vehicles I was looking at, offered test drive, and was not pushy about having to make sale ASAP! He was a pleasure to talk to, and if I return to purchase, I would like to deal with him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's no secret Marcel is a terrific asset to our sales team. His patience, product knowledge, and willingness to help others keep his customers satisfied and coming back! We're glad to hear you had the opportunity to work with him and I'm sure he will be glad to assist you when you come back for your purchase. Regards, Mark Cavalcante Autoworld Kia
I saw another dealer and walked out due to his lack of...
I saw another dealer and walked out due to his lack of knowledge and rudeness. He couldnt be bothered, i really wanted the car so after a week i went back with the mind to work with anyone but him so i can make my purchase asap. Manny set things right and was friendly on point professional and friendly, if he didnt have an answer he found out, not ignored me. My sister is now in the market so we may stop in soon. I will be there for an oil change after christmas. Thank you
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for allowing us the opportunity to redeem ourselves. Again, we apologize for the first experience you had with our dealership. Customer feedback is important to us and we take your suggestions and comments into consideration while we are constantly looking for new ways to improve. It's encouraging to know your second experience was a great one and much like the kind of experience all customers should receive when they visit Autoworld Kia. Thank you for taking the time to share your most recent experience. I will make sure to let Manny know of your compliments. We look forward to working with you again and fulfilling all your automotive needs. Sincerely, Mark Cavalcante Autoworld Kia
Hello Kia Auto World.. In regards to my sales consultant...
Hello Kia Auto World.. In regards to my sales consultant Josh from the East Meadow location; my experience with him, Well, what can I say but that he went far beyond that extra step in order for me to obtain the car at I wanted.. It all started with the fact that the heated seats was a major priority for me.. I have been looking to buy a 2014 Kia Soul for some months how and Josh was the man that made it Happen.. For that I a extremity grateful.. He was able to locate and transfer "my car" from PA. Call me back within 2 hrs of walking out of the dealership with no car insight, made a small deposit over the phone, educated and kept me abreast of everything in regards to the purchase of the vehicle. In less then a week I was able to drive off in my beautiful Kia Soul (!) with my heated seats and a whole lot of unexpected extras!!!!!! Thank you Josh L. and Kia Autoworld for making it a painless and an easy experience to drive off with everything that I wanted and them some in my brand new "KIA SOUL" (aka the "hamster car") I absolutely Love it!!!!! Jeanny L East Meadow.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeanny, this is such an encouraging review to read! Our goal is to get you into a vehicle that best fits your needs, wants and lifestyle. We don't want to give you the run-around; we want your experience to be informative, quick, and painless. It is obvious you received the service you deserve while working with Josh and we congratulate you on your new 2014 Kia Soul, awesome choice! We look forward to working with you again when the time comes for service. Until then, surf on over to our Facebook and Twitter pages for exclusive offers. All the best, Mark Cavalcante Autoworld Kia
Jackson greated me with utmost respect and friendliness....
Jackson greated me with utmost respect and friendliness. Very easy; listened to what I had to say and understood. Never pushy nor condesending. I've been leasing cars for about 25 years. [I'm nearly 60]. In the past, I've gotten a bit gun-shy about sales people. I've rarely felt so comfortable with any other salesperson. He was open, cheerful and very helpful. If he wasn't sure about something, he took the time to check to make sure he'd be 100% correct. He's very truthful and very eager to get things done in his customers' interest. That's what I felt from him He NEVER made me feel uncomfortable or caused me to mistrust or second-guess him.. .Very trust worthy to his word and not shy about battling the management to get things done the way I wish, even though it took money out of the dealership's pocket. I wouldn't hesitate to ever buy a car from him, regardless where he works. Though he helped me choose the right car for me and opened my eyes up about Kia, if when leasing again, I would most likely buy a car from him at another dealer or manufacturer. I'll spend the time writing on a review if I'm extremely happy or extremely angry but never in-between. This time, I'm taking my time to write the review because I'm extremely happy with him and would recomment him to my daughter and mother.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On behalf of Autoworld Kia, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. We try to create a friendly and professional experience for all of our customers. Jackson will definitely hears of your praises. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Take care, Mark Cavalcante Autoworld Kia
very friendly and very helpful, we went looking for a...
very friendly and very helpful, we went looking for a used car and ended up with a brand new one,brought daughter back and she bought one,, thanks ed,,,,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the awesome feedback! It is a pleasure to be able work with such deserving customers like yourself on a daily basis and we thank you for choosing Autoworld Kia for both your car and your daughter's. I'm glad to hear your experience was made great with the help of Ed. I will make sure he hears of your compliments! Until we see you again, be sure to like and follow us on Facebook and Twitter. Regards, Mark Cavalcante Autoworld Kia
Very pleasant experience Very thorough and detail...
Very pleasant experience Very thorough and detail oriented individual.. He made me feel important and he cared about my situation.. And took that into consideration when buying a new vehicle..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for providing us with this gracious review. Tyrone's ability to connect with customers, product knowledge and friendly personality make him an irreplaceable addition to our team. I'm glad you find him helpful on your purchase. Before your first service appointment, be sure to download the service specials we offer to our Facebook likers and Twitter followers! Mark Cavalcante Autoworld Kia
My experience with Kia was excellent from they picking me...
My experience with Kia was excellent from they picking me up at the train station, the sales and finance department. I would recommend Kia of East Meadow (Autoworld).
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for taking the time to leave us this excellent review! We strive to provide the highest levels of customer service and we’re glad to hear you had an excellent experience. We hope you will return in the future and look forward to assisting you with any and all of your automotive needs. Thank you for choosing Autoworld Kia and we look forward to helping you again sometime down the road! Sincerely, Mark Cavalcante Autoworld Kia
frank
Very happy with your dealership ,this is my second car with you and all of your staff does a really nice job, Very friendly, and helpful and they all seem to care
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great service
service department was excellent. Jorge got my car in on time and handled all of my concerns. I left the dealership impressed with the service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great staff, very knowledgable and helpful
The overall experience of purchasing a vehicle through Autoworld kia was wonderful. From the beginning with dealing with my salesman Danny Alzate who was very knowledgable and helpful with any questions regarding the Kia Optima, to the finance department with Cynthia and Liz Morales. Liz was very helpful and knowledgeable when it came to any and all finance options and questions that I had. Excellent staff at Autoworld in east meadow.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase