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Autoworld KIA

(660 reviews)
Visit Autoworld KIA
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm 8:00am–5:30pm
Sunday 11:00am–4:00pm Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (516) 342-5042 (516) 342-5042
Used (516) 342-7852 (516) 342-7852
Service (516) 858-5130 (516) 858-5130

Reviews

(660 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autoworld KIA from DealerRater.

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I decided to take a look at the Kia soul with my mother...

I decided to take a look at the Kia soul with my mother and we stopped at the nearest Kia dealership, which was the one in East Meadow. We walked in the door and were greeted by Josh. He shook our hands and immediately made us feel comfortable. He took us over to the Kia Soul that was in the dealership and took the time to explain every detail about the car. I looked at a couple of other dealerships, but I felt much more comfortable at Autoworld than I did at any other other ones I saw. I got to the dealership and 1:30 and left at 4:30 with my car. They made the process so painless and easy. I would definitely recommend not only the car that I got but the service that I received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review and taking the time to share your experience with us. At Autoworld Kia, we don't want to give you the run-around; we want your experience to be informative, quick, and painless. It is obvious you received the service you deserve while working with Josh and we congratulate you on your new Kia Soul. We look forward to working with you again when the time comes for service. If there is anything we can do before then, please let us know. All the best, Mark Cavalcante Autoworld Kia

Friendly personnel, great service, nice atmosphere

I've gone to KIA Autoworld to get into a new lease because I liked my interaction with the personnel, both in Sales during my 1st lease of a 2011 KIA Optima SX, as well as in service during my scheduled maintenance. I've done my homework thoroughly when getting into the the lease for 2011 Optima SX, and done my homework again, when on Dec 23rd, 2013 I moved into a new lease for the 2014 Optima SX Turbo. I'm pleased with the deal I've got, Adam Tepfer the Sales professional handling my lease renewal did an outstanding job getting me the deal that I was looking for - Adam is relentless. If there is a possibility at all that he can get you the deal you want, he won't stop until the deal is done! I'm not one of those individuals that will try as hard as possible to squeeze the last penny out of a deal. I do consider the fact that any dealership is in business to turn in some profit, thus, I'm looking for a win-win situation. When I make a deal I'm therefore figuring out what I'm comfortable with, as a fair profit for the dealership, and then set my price point. If my price point is met, then I consider it a done deal and a good deal. Let me assure you, the reader of this review, that my price point was fully met, which is why I'm happily writing this review. About the car: if you're familiar with the 2011 Optima SX, you know that that is a fun car to drive. The 2014 iteration of the car is even better. More features, changed ergonomics inside and outside, better aerodynamics, a sport mode to boot which transforms the car into some different beast, seemingly eager to take on any other car on the highway. One thing that KIA never claims for its 2014 model is that it reworked the suspension. I however can tell you that something was done to the suspension as well, cause this suspension is positively better! I'm impressed with this car; it is indeed a better car than the 2011 Optima SX. The moniker "KIA - The power to surprise" is spot on with the optima. If you're on the market for something other than the run of the mill BMW or Mercedes, then checkout KIA, specifically KIA AutoWorld. Having dealt with few Nissan and Toyota dealers mostly in Queens NY, I can vouch for KIA Autoworld being a positively much better experience. Lawrence Balan Forest Hills, NY

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new 2014 Kia Optima SX, Lawrence! It's always a pleasure hearing back from happy customers and I'm glad to hear Adam played such a huge role in making sure you left with a smile on your face. We know you'll be completely satisfied in your new car, awesome choice! Should you have any questions or concerns regarding your purchase, please do not hesitate to reach out to any one of our staff members. Also, be sure to like and follow us on Facebook and Twitter! You'll find the special offers and updates we offer our loyal fans! Best, Mark Cavalcante Autoworld Kia

Scott worked with getting me moving into getting my car...

Scott worked with getting me moving into getting my car situation taken care of. He worked well by calling me and speaking with me, He was respectful and wanted to do the right thing by me. He knew where i was coming from and wanted to set me up with the right sales person to help me with my needs. He was courteous and willing to do whatever it took to make me feel better. He also took out his time to introduce himself when i came to the dealership. VERY GOOD GUY. Josh was WONDERFUL. He knew how badly i wanted to stay in my vehicle and worked with me to help do the best that he could. He stayed in touch with me and was always willing to go the next step to see what he could do for me. He was personable, respectful, and was also a great listener. He understood the situations that I was in and wanted me to be happy. and that was exactly what he made me..HAPPY... He is a down to earth guy who is always willing to help out someone with every bit of effort he has. He has a good sense of humor and a great work ethic. THANK YOU JOSH Rich worked well with helping my get the best price that he could. He has a good head on his shoulders and also a very great listener. He will do exactly what he feels is best for the customer and options. He is nice, respectful and understand if it wasn't for bad luck then we would have no luck at all. He worked hard for me and worked well to get me to stay with my vehicle and i thank him so much for that. THANK YOU RICH

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this detailed overview of your experience at our dealership. Making sure our customers are completely satisfied is one of our most important priorities and we are encouraged to hear you were treated with respect and received the service you deserve. Reviews like these let our team know we are headed in the right direction and meeting our company goals. Scott, Josh and Rich are great employees and terrific additions to our sales team. We're lucky to have all of them and we're glad you had the opportunity to work with each one of them. If you should need anything else, please do not hesitate to contact any of our team members. We appreciate your business as well as this 5-star review. Thanks again and hope to see you soon! Regards, Mark Cavalcante Autoworld Kia

Was interested in a Kia Optima, Kathy Dorazio one of the...

Was interested in a Kia Optima, Kathy Dorazio one of the Kia employees a friend of mine recommended salesman Kenneth j Hemenway to help us with the purchase. Ken was very helpful, courteous, not pushy at all answered all of our questions took us for a test drive explained the whole car The lease and any other concerns we had. I would really recommend this dealership and Ken and Kathy for all the help they gave us. It was a very pleasant purchase experience The woman who leased the car is an 85 year old woman and Kathy and Ken took very good care of her and made her feel special Thanks again Kathy and Ken for the exceptional experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We take your kind words to heart. Thank you for taking the time to leave us such an encouraging review and congratulations on your new Kia Optima. We genuinely care about our customers and we are determined to make sure you drive away a happy customer. Ken and Kathy are great additions to our sales team and they will certainly be humbled by your praises! We truly appreciate your recommendations. Should you need anything else, please do not hesitate to let us know! May you think of us when your new car needs service. Don't forget to download your service coupons by liking us on Facebook! Best regards, Mark Cavalcante Autoworld Kia

I would love the opportunity to thank my salesman ken for...

I would love the opportunity to thank my salesman ken for an excellent job of earning a lifetime customer as well as all friends and family of mine. His expertise knowledge friendliness courtesy and most of all his ability to win my buisness......I came in 2 weeks prior to buying my vehicle and wasn't very open and was very guarded but ken set the tone was patient and understood in essence setting the time from that point where ever I shopped I could not get his ability out of my mind finding myself constantly comparing every salesman to ken coming up short everytime..sure I love my car and the dealership was a pleasure and other salesman he worked with were very comedic keeping me entertained during my experience. This was the absolute best experience I've had buying a vehicle and would recommend an will be recommending auto world Kia to everyone and anyone. Thank you for a fantastic job by my friends at auto world. Ps the back an forth between sales and management should say as a fun process as ken demonstrated and truly made me understand that just like I was attempting to buy the vehicle at the lowest price possible the dealerships job is to make profit as with all but the very large difference here is Kia and ken in general takes the time to help understand every step of the way not once did I ever feel misled or uncomfortable... Thank you again and I love my car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I went into AutoWorld Kia to have my 2011 Kia Sportage SX...

I went into AutoWorld Kia to have my 2011 Kia Sportage SX serviced for an oil change. As my lease was coming up in July I had been contacted by the original dealer I leased my vehicle from so I was curious to see if AutoWorld would give me a similar offer. While I was checking out the newer version of the car I had and also the new Kia Sorento I was approached by Marcel Mumlyn who is a salesperson in the showroom. he asked if I needed any help and when I inquired about terminating my lease early he was eager to assist me naturally because the prospect of a sale was likely of course but while he was eager for the sale he was also very professional and didn't push me one way or the other. I have bought a number of cars over the years so i know the whole haggling / negotiation game so i was not into getting into a whole stressful debate. I just wanted to know what it would cost for me to get into upgrading to the more expensive Sorento and if the numbers were reasonable then I would do the deal. I dont feel Ive ever gotten a great or fantastic deal at any car dealership and at AutoWorld I don't feel that either as I feel it was a good deal (not very good, not great) but what made this experience better for me was the way in which Mr. Mumlyn handled himself. He was eager for the sale, but not eager enough to be pushy but more importantly eager to make sure I was happy by the time I drove off later in the day in my new car. I have read some mixed reviews about this dealership but so far every time I have had my car serviced there it has been a pleasant experience and my first time purchasing a new car there it was definitely a better experience than the last dealership I dealt with. Autoworld Kia would be doing themselves a favor by trying to hold onto Marcel Mumlyn as long as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Kia Sorento and thank you for choosing Autoworld Kia. We always enjoy hearing from satisfied customers and your review is exceptionally encouraging to read. Thank you for taking the time to share your experience with us. We hope you enjoy your new Sorento even more so than you have enjoyed your experience at our dealership. I will be sure to pass along your compliments to Marcel. Please know you have trusted friends at Autoworld Kia and we anticipate your return. Before your first service appointment, be sure to download the service coupons we offer exclusively on our Twitter and Facebook pages!! Kind regards, Mark Cavalcante Autoworld Kia

My husband Harry and I went into the Kia dealership for...

My husband Harry and I went into the Kia dealership for service to our 2011 Kia Sorento. While we were waiting we decided to go into the showroom to take a look and see what new models they had. We were immediately greeted by Eddie Calixto. He was very friendly and personable. Eddie asked us if there was something specific we were looking for so we told him that while we were happy with our Sorento, we were having some issues with it and wanted to know what the new models had to offer. He then asked what sort of issues and my husband told him that the doors kept sticking and the check engine light was on for about a week. My husband told him that he wished Kia would improve the suspension on their vehicles because they do tend to handle the roads a bit rough and that when we first purchased our 2011 Kia Sorento we brought it back to the dealer a couple of times for them to check the suspension. Eddie told him well as a matter of fact that suspension problem has been drastically improved on the 2014 Sorento and proceeded to show us the floor model. I asked about the third row seats because the floor model didn't have one. Eddie told us that he could show us other models that did have a third row seat if we were interested. We said yes and he proceeded to take us outside to the lot to show us what else he had to offer. We looked at a few more models and Eddie asked us if we were interested at all in seeing any Kia Sportages and we said we were open. He told us if we we were interested in any of the models it would not be a problem to take them for a test drive. He especially thought it would be a good idea so that we could see what the difference would be driving a 4 cylinder as opposed to the 6 cylinder we currently had. So we took out the 2014 Sorento and the Sportage for a test drive. We were impressed with the way the vehicles handled the road and realized that the 2014 Kia Sorento really did have a smoother ride and the 4 cylinder did have some pep to it. The entire time we were with Eddie he gave great details about each vehicle he showed us. He was very knowledgable about all the vehicles. He asked us what we were thinking of as far as a down payment. We told him that it all depends on what kind of a deal we can work out. We became very interested very quickly but we told Eddie that if this deal is going to happen we really, really wanted to try to keep the same monthly payments we currently have. He said that it would all depend on the down payment and assured us that he would do his best to get us the best deal possible. He also made us feel very comfortable and informed about the decision we were about to make. He said he wanted to make sure we were happy with our decision. We would like to say Eddie really cares about his clients. He was very patient with us, answered our many, many questions and really helped us make an informed decision. Thank you Eddie for helping us with our new purchase of our 2014 Kia Sorento! You are quite a salesman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are humbled by your praises and positive feedback! Thank you for taking the time to share your experience with us and for leaving us this 5-star review. Our team is dedicated to making your purchasing process a great one! Eddie is a terrific asset to our sales team. His patience, product knowledge, and willingness to help others keep his customers satisfied and coming back! We're glad to hear you had the opportunity to work with him and his hard work led to the purchase of a new 2014 Kia Sorento. Congratulations! Should you run into any issues or have any questions please do not hesitate to reach out to any of our staff members. We anticipate working with you again in the near future. Sincerely, Mark Cavalcante Autoworld Kia

I have owned quite a few vehicles in my life, and all...

I have owned quite a few vehicles in my life, and all being Ford vehicles. I was set on purchasing the Ford Fusion, but my family had recommended KIA. I stopped into one KIA Dealership (not East Meadow) and I was not impressed with the sales approach. As much as I loved the cars, I did not love the Dealership. I happened to be in East Meadow and decided to stop into that KIA Dealership to take another look at a few cars. I cannot begin to express how thankful I am for meeting Josh Levin, the Sales Manager Mark, Cindy in Finance (I think that’s her name), and the wonderful Staff in Service. After being a loyal customer to Ford, I am now a loyal customer to KIA 100% because of Josh, Mark, and Cindy. They are what make “Your Brand”!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us such positive feedback! We are all encouraged to hear our dealership has stood out compared to the other you have visited. Even more so, we are glad you received the service you deserve and that you are fully satisfied with your car shopping experience with us. Josh, Mark, and Cindy would be very to hear of your awesome feedback. Please do not hesitate to call or stop by should you run into any issues with your new car, have any other questions, or just want to say hi. You can also stay connected by liking and following us on Facebook and Twitter! We offer exclusive dealership specials and updates to our fans. Kind regards, Mark Cavalcante Autoworld Kia

Kia East Meadow has a wonderful sales staff. They are...

Kia East Meadow has a wonderful sales staff. They are not the typical high pressure sales people, in fact they are very low key and they get the job done. My experience began with Ashley Crawley in the Business Development Center. Ms. Crawley would call and keep me updated if any new/used vehicle of interest became available. Ashley is friendly and professional. I am certain that Kia East meadow appreciates the wonderful job she does. Mr. Scott Shellock Ashley’s manger came over to introduce him. Scott was funny and personable. I constantly check their website for inventory. I saw a vehicle I was interested in. Filled out the form on line and received a response within five minutes and a call shortly after from Mr. Tyrone Hudson. Tyrone was courteous, professional and a great help. I had some concerns but, Mr. Hudson reassured me. He did not twist my arm and force me into buying any old piece of junk. He helped me secure a quality vehicle with low mileage and with a substantial warranty. I have had extremely bad experience with other dealers with them it sell…sell without any real concerns for their customers. I highly recommend Kia East Meadow and purchase another vehicle from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Sylvia - thank you for taking the time to leave us such positive feedback! We are all encouraged to hear our dealership has stood out among all others you have visited. Ashley, Tyrone and Scott are exceptionally good at making connections with their customers and we are glad to hear they contributed so much to your experience at our dealership. We appreciate your recommendations and we look forward to working with you again in the future. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Kind regards, Mark Cavalcante Autoworld Kia

I just have to say that our salesman marcel munlyn was...

I just have to say that our salesman marcel munlyn was fantastic knowledgable courteous and friendly. everything you can ask for. autoworld kia should be proud of him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for this great review! Marcel truly knows his stuff. We make sure that all of our employees are knowledgeable and courteous and he will be glad to hear you were able to perceive that. Feel free to come back and visit if you have any further needs. Also, check out our Facebook and Twitter for exclusive deals. Best regards, Mark Cavalcante Autoworld Kia