Reviews
Marcel was courteous and polite from the moment he...
Marcel was courteous and polite from the moment he introduced himself. He was very knowledgeable about the vehicles I was interested in. And always treated me with respect. It was actually a pleasure doing business with him. Overall it was pleasant experience and I would recommend Autoworld Kia especially Marcel to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nicole, thanks for this marvelous review! Marcel truly knows his stuff. We make sure that all of our employees are knowledgeable and courteous and he will be glad to hear you were able to perceive that. We truly appreciate your recommendations and feel free to come back and visit us if you have any further needs. Also, check out our Facebook and Twitter for exclusive deals. Kind regards, Mark Cavalcante Autoworld Kia
Josh was my first point of contact and was extremely...
Josh was my first point of contact and was extremely helpful in providing information about the car that I was interested in purchasing, a 2010 Subaru Impreza. He also did a great job of staying in touch with me during the process, he assisted in the meeting with the finance rep and connected me with service to ensure inspection was corrected. I am very happy with the car and the purchase thanks to Josh !!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the 5-star review and the opportunity to earn your business! We are dedicated to providing excellent customer service and we are encouraged to hear you enjoyed your experience at our dealership with Josh. I will be sure to pass along your compliments. Congratulations on your 2010 Subaru Impreza, great car! Please don't be a stranger - contact us should you need anything at all! All of us look forward to working with you again soon. Until then, take care and enjoy your new car. Warm regards, Mark Cavalcante Autoworld Kia
Two weeks ago I bought a used Kia 2010 Forte Sedan and I...
Two weeks ago I bought a used Kia 2010 Forte Sedan and I could not be more pleased with the buying experience. My salesperson, Faoud Ali, was professional and had all the required paperwork completed with efficiency, explaining the process as we went. The dealership found the exact car I wanted and in my price range. The finance manager Richard, was a knowledgeable and friendly professional. This is my First car purchased from at the Auto World Kia and will not be my the last. I stronger believe that Kia line offers the best value on the market today. I highly recommend to anyone looking for a fair price and great buying experience. This dealership culture of customer service to my surprised exceeded my expectations and I am not that easy guy to deal with. I had to come back on the following day to finish Insurance paper work (my fault) and my sales person was off that day, However, another sales person Joshua Levin stepped in and made my second day as pleasant as the first one. He went an extra mile of going over my paper work and answering all my questions. I am very pleased having worked with all three of them. Would strongly recommend this dealer ship to everyone and anyone who is in the marked to get a new or a used car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dmitriy, thanks so much for the nice review! Faoud, Richard and Joshua are key components of our team here at Autoworld Kia and they will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. We appreciate your recommendations and congratulations on the purchase of your 2010 Kia Forte Sedan! Please come back to see us if you need anything at all. Also, check our Facebook and Twitter pages to stay in the loop with dealer events and special deals! Best regards, Mark Cavalcante Autoworld Kia
My experience with Kia was pleasant thanks solely to Ty....
My experience with Kia was pleasant thanks solely to Ty. I was hesitant about buying a new car and Ty was absolutely wonderful to work with. No pushing, no gimmicks, no games. He went above and beyond to get me the best car with options and pricing that I was comfortable with. He was honest with me and I greatly appreciated that. Answered all of my questions and did everything he could to make sure I left as a happy customer. I would recommend anyone visiting Kia to ask for Ty as he really did his best to make my car buying experience as hassle free and easy as possible. Such a friendly guy too! Even after I drove off in my new Optima, he still answers all my questions with a great cheerful attitude.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What an inspiring review to read. Thank you for taking the time to share your story with us. Our staff is committed to providing excellent customer service and that includes going above and beyond for our customers. After reading your review, it is apparent Tyrone did just that and took exceptional care of you. We are encouraged to hear his thoughtfulness, patience, and product knowledge contributed to your great experience at our dealership and the purchase of a new Kia Optima! Congratulations on your new car and we greatly appreciate your recommendations. We certainly hope to see you again soon. Until then, you can keep up to date on all of our latest dealership news by liking and following us on Facebook and Twitter. Best, Mark Cavalcante Autoworld Kia
Me and my husband came in to Kia unsure if we would be...
Me and my husband came in to Kia unsure if we would be able to purchase a car because of our financial situation. Sean was absolutely fabulous and easy to work with. He gave us in depth information about the vehicles we were looking at and made us feel at ease. He gathered our information and got us approved at a fabulous rate for our new car. I am sending all my friends and family that are interested in getting a new vehicle to go see Sean at Kia. He is knowledgable and very easy going. Never felt pressured at all. Best experience ever.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are always encouraged to hear back from satisfied customers and that we contributed to the happiness a new car brings! Congratulations and thank you for allowing us the opportunity to earn your business. Your recommendations not only tell us you enjoyed your experience at our dealership but that you trust us with your future automotive needs as well as those of your friends and family. Sean would be very happy to hear about your feedback. I will be sure to pass along your compliments. Should you need anything else, please do not hesitate to contact us! You can also stay connected by liking and following us on Facebook and Twitter. Best, Mark Cavalcante Autoworld Kia
On my first visit to the dealership my wife and I met...
On my first visit to the dealership my wife and I met with Joe C. I informed him that I was considering purchasing a Rio for my daughter. Joe was friendly and a pleasure to deal with. He gave me plenty of information and about the Rio and offered to take me on a test drive, which I declined since I was not ready to make a purchase. After getting a sales price I decided to continue shopping a few competing models. What impressed me at this point was that Joe shook my hand and thanked me for coming by, unlike a few other dealers who refused to allow me to leave before insisting I speak to their manager who then would give his high pressure sales pitch. Two days later I returned with my daughter to test drive the Rio. Joe was busy with another customer but instead of making me wait he had Marcel take us out for the test drive. Marcel was great to deal with, he was friendly and very knowledgable about the car. Marcel had us test drive two different Rio models which turned out to be an enjoyable experience, Thanks Marcel. After the test drive I decided to purchase the car. After negotiating with Joe we were unable to agree on a price, I admit I was really trying to nickel and dime him on the price. At this point I told him I needed to leave for a while to discuss everything with my wife and also to grab a bite to eat. Again even after spending considerable time with me Joe didn't give me the hard sell, and I walked out feeling absolutely no pressure to buy at this time. A few hours later I called Joe on the phone gave him a price I was looking for and bam a deal was struck. I returned and bought the car. Thanks Joe for a very pleasurable car buying experience .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your Kia Sorento, Richard! Thank you for taking the time to share your experience at Autoworl Kia. Joe's ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable addition to our team. I am pleased to hear that he and Marcel made such an impact on your most recent trip to our dealership and will be sure to pass along your positive feedback. All of us look forward to the next time we may be of service to you. Be sure to like and follow us on Facebook and Twitter to receive dealership updates and discounts on routine maintenance! Best regards, Mark Cavalcante Autoworld Kia
Follow up was great Manny was a well welcoming...
Follow up was great Manny was a well welcoming representive professional and friendly person. In future if I'll look for another car I'll prefer this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
What an enjoyable review to read! It is reassuring to know that Manny provided you with a hassle-free and welcoming shopping experience. Autoworld Kia’s primary concern is delivering flawless customer service, that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Best, Mark Cavalcante Autoworld Kia
Best car buying experience ever! I highly recommend this...
Best car buying experience ever! I highly recommend this dealership and Josh! Love my new Sorento. Everyone here was friendly and welcoming and extremely helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jillian, congrats on your new Kia Sorento! I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that we provided you the best dealer experience ever! I will make sure Josh reads your review. Thank you for your recommendations and if you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Warm regards, Mark Cavalcante Autoworld Kia
I FELT VERY AT EASE WITH JOSH, HE EXPLAINED EVERY THING...
I FELT VERY AT EASE WITH JOSH, HE EXPLAINED EVERY THING ABOUT THE CAR. I WAS INSTANTLY TAKEN BY HIS PERSONALITY AND KNOWLEDGE ABOUT THE CAR I PURCHASED. THANK YOU
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to share your experience with us and we are happy to hear that we were able to meet your needs. At Autoworld Kia, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Regards, Mark Cavalcante Autoworld Kia
I have been leasing cars for 20 years and i decided to...
I have been leasing cars for 20 years and i decided to finally finance a car to own. I was recommended to Kia and when I got there it was nothing but a pleasurable experience. Of all the dealerships I have worked with, Josh was by far the most personable and knowledgable of his product. I really was not too familiar with the Kia line and Josh spent alot of time with me and made me feel important which not all dealers do. He spent time to get the transaction right and worked with me all the way through pickup. I loved the ease of transitioning out of my Ford. Amazing experience and already recommended one person who just leased another car with Josh. I rate him a 10 out of 10. and i LOVE my car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us such positive feedback! We are all encouraged to hear our dealership has stood out among all others you have visited. Even more so, we are glad you are enjoying your new car and received the service you deserve! Josh's ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable addition to our team. I am pleased to hear he made such an impact on your most recent trip to our dealership and will be sure to pass along your awesome feedback. We truly appreciate your recommendations and we are looking forward to working you again in the future. Check our Facebook and Twitter pages to stay in the loop with dealer events and special deals! All the best, Mark Cavalcante Autoworld Kia