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Autoworld KIA

(659 reviews)
Visit Autoworld KIA
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm 8:00am–5:30pm
Sunday 11:00am–4:00pm Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (516) 342-5042 (516) 342-5042
Used (516) 342-7852 (516) 342-7852
Service (516) 858-5130 (516) 858-5130

Reviews

(659 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autoworld KIA from DealerRater.

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Great experience

Great place, clean, neat and well maintained. The service was excellent, Mario L. Was very helpful, knowledgeable and caring. He made buying my car, Niro hybrid, an easy and pleasant experience. Mario calmed my fears about hybrid cars and showed me all the features on my new Niro. The whole staff was very nice and welcoming finance guy helped a lot too, just a very pleasant day thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We have purchased new vehicles from this dealership in

We have purchased new vehicles from this dealership in the past and haven't been disappointed. We just purchased a used 2016 Kia Sedona and again were quite pleased. Scott Yaeger kept his word to help us buy what we needed. He is polite, professional, knowledgeable and good sense of humor. He made the process very simple for us and we are happy with the results. We would gladly recommend this service and staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I leased a 2023 KIA sportage two weeks ago and Roberto

I leased a 2023 KIA sportage two weeks ago and Roberto was very friendly and attentive to my needs. Thank you for answering all my questions with honesty. I am so happy with the car I leased and thanks to the reasonable price you negotiated. You can be assured that I will certainly recommend your services to all my friends and family. Thank you for a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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glad the car business is great that to will turn around

glad the car business is great that to will turn around again and the dealers who abuse customers will learn their lesson. stopped in to look to lease a 2022 kia. checked in at desk and was told a salesperson will be with you shortly/ waited 15 min while i looked around and saw many sales people on their personal phones clicking away. one stopped by me and asked if i was being helped. i said no . he kept on walking and never came back. after waiting a few minutes longer I left. owner of this dealership take note this is where it gets even worse. called the dealership and asked for sales manager was toil he is tied up and please leave a message. this was a saturday so i understand busy monday came and went and called to speak with the general manager of the dealership. he is not in today can he call you back. left my information again DEALER OWNER NOT ONE PERSON FROM YOUR DEALERSHIP BOTHERED TO CALL ME. the Honda dealer in Nassau county thanks you so much for my business. couldnt have done it without you. have another lease coming due and need another vehicle. i try and do business locally and i live 6 miles from your dealership. maybe i will stop by and see if anyone would like to help me . i will arrive in my new HONDA I'm in sales for a living and was appalled by the lack of customer service by your management team. I'm happy to send my team in there to learn how not to treat customers chip shortage to end next year real car salespeople will have to work again instead of just showing up

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hello RDBCONSULTINGINC, Thank you for taking the time to bring these issue to our attention. We would like the opportunity to speak with you to work on resolving this issue. If you would like to discuss this in more detail, please reach me out at rrodriguez@autoworldkia.net or 516-938-4542. Ruben Rodriguez, General Manager.

Alfredo Harris was amazing, professional and

Alfredo Harris was amazing, professional and accommodating will definitely refer people excellent experience and staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Talk To Daniel Ingardi

What can I say.... Daniel Ingardi of Autoworld Kia is an absolute gentleman and goes above and beyond for his customers. Not only are we customers but he made us feel like family from the moment we walked in until we drove off the lot in our new car! Thanks again Dan for all your help and expertise, you made this transaction seamless and easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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NO AFTER SALES SUPPORT

Would not recommend this dealership to anyone, do not buy a car here, no after sales support at all. The battery on my newly purchased Jeep Cherokee stopped holding a charge due to it sitting on the lot dead for a while. Initially tried to schedule a service appointment but the staff was unhelpful regarding appointment time and loaner availability (they will tell you when you are purchasing your vehicle they have loaners for service appointments, this is a lie). Sales manager refused to reimburse me for a $200 battery I wound up replacing myself. The battery should’ve been tested and replaced before delivery. I wound up stuck on the beach for 3 hours with a dead truck and out $200.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to bring these issues to our attention. We would like the opportunity to speak with you to work on resolving this issue. If you would like to discuss this issue in more detail, please reach out to our General Manager, Ruben Rodriguez at rrodriguez@autoworldkia.net or 516-938-4542.

We bought an EV here and couldn't be happier.

We bought an EV here and couldn't be happier. Paola helped us through the process and was very knowledgeable about a car that had just come out a few weeks prior. Ray from finance was also great and made the closing process a breeze.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I'd like to start off by saying I've leased and purchased

I'd like to start off by saying I've leased and purchased Kia vehicles through the years, but I've never experienced such an easy and helpful time with Scott Yaeger. He made our time so at ease and is a pleasure to work with. I am so happy with my purchase and would highly recommend him. Thank you, Scott!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jeff is very good as a service manager

My experience at autoworld kia was very good and Jeff is a very good manager, All the people who work for Autoworld are very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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