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Autoworld KIA

(659 reviews)
Visit Autoworld KIA
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm 8:00am–5:30pm
Sunday 11:00am–4:00pm Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (516) 342-5042 (516) 342-5042
Used (516) 342-7852 (516) 342-7852
Service (516) 858-5130 (516) 858-5130

Reviews

(659 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autoworld KIA from DealerRater.

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I would not recommend this dealer what’s so ever.

I would not recommend this dealer what’s so ever. They don’t tell you about all the hidden package that they add on (5k) and if they told you about it, you would opt out. Also, had my father going in to be a co signer, which they did electronic signatures and once we left, they made him the primary in which they never informed us until I had to call up the bank to sign up for website to pay the loan. Great car, just xxxxty xxx dealer with employees who don’t give a xxxx about you.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

this dealer is a scam.

this dealer is a scam. they will add charges to price of vehicle with out you knowing. they added a $5000 package that i was never told about . it gives you what the car comes with anyway. this was my sons first new car i helped him out with co signing i l later find out after the first payment they put the loan in my name with out telling me , i had signed a electronic pad which was a big mistake they will put your signature where they want . ive been in the car dealer business for 40 yrs. i have purchased many new vehicles. and when i went back to the dealer for them to explain they wanted no part of it had no answers for the $5000 bogus plan . its just amazing how people at this dealer will lie and scam you.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

As promised this is my follow up from my previous review.

As promised this is my follow up from my previous review. Finally a month and a half after my purchase, the administrative office refunded the overcharges. The sales manager and the general manager Ruben and Hector were very helpful. However, this took way too long. My sales person Don was very friendly I have to say but unfortunately I’m not sure whether he knew about The charges that were snuck in to my retail agreement. I will recommend this dealership however, make sure you know exactly what you’re paying for. In other words, do the math on your finance agreement make sure everything is what your sales person told you the cost would be. I will say this, love my Kia Sportage!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Unexpected added fees when picking up new car. cat

went to pickup car tonight at auto world in Levittown he added $2000 more in fees after we signed on the dotted line and gave a deposit yesterday. We walked away

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Scammers on the prowl

Be very wary when dealing in this dealership, they will hide cost and reverse numbers and will try and scam its customers. Happen to me twice, once in finance then when buying the car. My buy out price for the lease was 30k with taxes included, autowork decided to tax me again and hide a $599 charge in as well. Now my wife is fighting with them to get the money back. Last time I brought Arnold Diaz, I backed out the first time not to ruin their business but this time I will protest in front of their business and bring the news again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Autoworld KIA

Just bought a Forte from Autoworld Kia Great experience! Sales people were not pushy and I like that. I dealt with Myron and Daniel Ingardi who were just wonderful. Smooth sailing. Staff great right up to Kim at the front desk....TY not

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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AutoWorld Kia Service department is not only a pleasure

AutoWorld Kia Service department is not only a pleasure to deal with but they are knowledgeable and take care of what is needed on our visit. They also explain everything to us. The dealership and the service department are always available to answer any concerns and questions. They go above and beyond. Look forward to continue to work with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Zero stars.

Zero stars. Daniel Ingari and Suarez lied to our faces, their parts departments admitted it, and and then Ingari and Suarez tried to cover it up and blame it on us. They gave us a car with a missing part and when we noticed and asked for it, the parts department revealed it was on back order and thus the dealership wasn't giving them out as the manual states they would. Their answer to my request that they pay for the part was that I "should have done my research and should get out now," as if I could have, via research, figured out that they would give me a car with a part missing.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience. Nice people and pleasant time.

Hector, Rubin and Scott were very friendly and made purchasing a car a pleasant experience. Coinvent location with a bank and a diner right next door. Definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Auto world Kia is second to none.

Auto world Kia is second to none. My salesman was Alfredo he was excellent smart and helpful. Pleasure to work with. He’s got you covered and the finance department is elite. Thank you Autoworld Kia and thank you Alfredo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.