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McGrath Honda of St. Charles

(1,566 reviews)
Visit McGrath Honda of St. Charles
Sales hours: 9:00am to 9:00pm
Service hours: 12:00am to 12:00am
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Sales Service
Monday 9:00am–9:00pm 6:00am–12:00am
Tuesday 9:00am–9:00pm 12:00am–12:00am
Wednesday 9:00am–9:00pm 12:00am–12:00am
Thursday 9:00am–9:00pm 12:00am–12:00am
Friday 9:00am–9:00pm 12:00am–12:00am
Saturday 9:00am–6:00pm 12:00am–4:00pm
Sunday Closed 8:00am–4:00pm
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award
New (630) 797-9519 (630) 797-9519
Used (630) 338-0909 (630) 338-0909
Service (630) 338-0902 (630) 338-0902

Reviews

(1,566 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGrath Honda of St. Charles from DealerRater.

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Alex was very helpful and very patient.

Alex was very helpful and very patient. He allowed us to test drive the car Several times.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This dealership is super easy to work with, made the

This dealership is super easy to work with, made the buying process smooth, effortless, efficient and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

McGrath Honda was a great place to work with!

McGrath Honda was a great place to work with! Much better than my previous dealer experience at another dealer. Pete Mattison was so great to work with! I felt listened to and he helped me get a great deal!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Pete was the best sales associate we could have gotten!

Pete was the best sales associate we could have gotten! He helped us out so much and got us a very good deal! Go to Pete!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Pete is the man.

Pete is the man. No hassle, all class. I’m grateful for the staff here assisting in getting us out of here. Far too many places hold you hostage leaving you with a sense of “is it over yet?” but not here at McGrath Honda. They have a customer for life and we will be sure to refer our family here as well. Make sure you ask for Mr. Pete Mattison.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I purchased a 2025 Passport TrailSport last month (Dec

I purchased a 2025 Passport TrailSport last month (Dec 2024). I was lucky enough to have Pete Mattison help me with the deal. Pete's been in the business a very long time and it shows. He went out of his way to make sure I was satisfied when I drove out with my new car. The dealership is fairly new being only 3 miles from my house, which is also a plus. I had a minor, new car issue and had to take the car into the service department (open 7 days a week). I received a nice loaner for two days until my Passport repair was completed. All in all, I am very happy with McGrath Honda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Purchased vehicle that had seat belts removed and some

Purchased vehicle that had seat belts removed and some had bolts threaded in turn or two risked my family’s safety for there greed they did not fix the issues and two days after vehicle is broke down

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

A horrible service center with rude employees and

A horrible service center with rude employees and management that would rather make excuses than fix problems. They have no respect for their customer's time or vehicles. Not only would I never bring one of my cars back here, I don't think anyone that wants anything close to a professional service should use their services. I can't speak to their sales, but their service is so horrible I would be cautious about purchasing a car that is dependant on their service center.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Alex was amazing, we got not really knowing what we were

Alex was amazing, we got not really knowing what we were going get and left with the car we wanted. We will definitely be back, thank again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone at the dealership was extremely helpful!

Everyone at the dealership was extremely helpful! I worked with Darek on purchasing my vehicle and I could not have asked for a better person to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.