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McGrath Honda of St. Charles

(1,566 reviews)
Visit McGrath Honda of St. Charles
Sales hours: 9:00am to 9:00pm
Service hours: 12:00am to 12:00am
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Sales Service
Monday 9:00am–9:00pm 6:00am–12:00am
Tuesday 9:00am–9:00pm 12:00am–12:00am
Wednesday 9:00am–9:00pm 12:00am–12:00am
Thursday 9:00am–9:00pm 12:00am–12:00am
Friday 9:00am–9:00pm 12:00am–12:00am
Saturday 9:00am–6:00pm 12:00am–4:00pm
Sunday Closed 8:00am–4:00pm
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award
New (630) 797-9519 (630) 797-9519
Used (630) 338-0909 (630) 338-0909
Service (630) 338-0902 (630) 338-0902

Reviews

(1,566 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGrath Honda of St. Charles from DealerRater.

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I had a good experience with all the people I worked with

I had a good experience with all the people I worked with to purchase my new Pilot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Failed to provide total price without visiting dealership

Failed to provide total price without visiting dealership in Illinois knowing that I live in NY.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Sebastian was very helpful through my first car buying

Sebastian was very helpful through my first car buying experience. I would highly recommend Honda McGrath St Charles. Akira was also very helpful through the process. They went out of their way to help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sales rep Pete M was fantastic and helped us get a great

Sales rep Pete M was fantastic and helped us get a great deal. I would highly recommend him and mcgrath!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I am still waiting 3 weeks later to get pd.

I am still waiting 3 weeks later to get pd. For my car. I have been lied to, put off, and ignored. Terrible service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Fantastic inventory.

Fantastic inventory. Good people. Easy to do business with. Would recommend to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Aggressive yet positive shopping experience.

Aggressive yet positive shopping experience. Salesman Sebastian and finance rep Anna extremely knowledgeable and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bought my car here recently and I am super happy with

Bought my car here recently and I am super happy with both the car and the service. Sebastian S. Was very knowledgeable on the cars they had and answered every question I had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pete was the greatest salesperson to work with for my

Pete was the greatest salesperson to work with for my replace car for my totaled vehicle. Heis personality is great and he's a great help with any questions we had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My recent car buying experience at McGrath Honda St

My recent car buying experience at McGrath Honda St Charles was great!! Sam Kurtz was very knowledgeable, patient, and went above and beyond to ensure I found the perfect vehicle for my needs. He explained everything clearly, answered all my questions without pressure, and made the whole process smooth and stress-free. I would highly recommend this dealership and Sam to anyone looking for a new car!".

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.