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McGrath Honda of St. Charles

(1,571 reviews)
Visit McGrath Honda of St. Charles
Sales hours: 9:00am to 9:00pm
Service hours: 12:00am to 12:00am
View all hours
Sales Service
Monday 9:00am–9:00pm 6:00am–12:00am
Tuesday 9:00am–9:00pm 12:00am–12:00am
Wednesday 9:00am–9:00pm 12:00am–12:00am
Thursday 9:00am–9:00pm 12:00am–12:00am
Friday 9:00am–9:00pm 12:00am–12:00am
Saturday 9:00am–6:00pm 12:00am–4:00pm
Sunday Closed 8:00am–4:00pm
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award
New (630) 797-9519 (630) 797-9519
Used (630) 338-0909 (630) 338-0909
Service (630) 338-0902 (630) 338-0902

Reviews

(1,571 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGrath Honda of St. Charles from DealerRater.

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Fantastic experience

Emily Gregorson made my buying experience particularly smooth and enjoyable. She was extremely attentive to details and helped me make a great deal. The whole experience was pleasantly unlike any other I'd experienced in the past.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Larry T, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

What a great experience at McGrath Honda St. Charles!...

What a great experience at McGrath Honda St. Charles! Emily Gregorson assisted me in every step of the buying process, and was attentive to every detail of my vehicle needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Larry T, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mcgrath Honda Of St. Charles.

Amazing people there!Never did I feel as if the staff...

Amazing people there! Never did I feel as if the staff was like “traditional” dealership. I walked around felt completely comfortable. Sometimes there’s that “get me outta here” feeling at pressure dealerships however at McGrath Honda of St Charles it felt the opposite! Sales rep was informative and understanding of my needs! I just purchased my 2nd Odyssey!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Top-notch service at McGrath Honda of St. Charles. Nate...

Top-notch service at McGrath Honda of St. Charles. Nate Petersen and team were truly a pleasure to work with. I found the staff to be detail-oriented and genuinely friendly. There's a great atmosphere at the dealership that I haven't experience anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

A.balkas, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mcgrath Honda Of St. Charles.

My experience with McGrath Honda of St. Charles, was the...

My experience with McGrath Honda of St. Charles, was the best experience I have ever had in purchasing a new car. After a phone conversation with Akira Shibata, my husband and I decided that Akira was someone that we would like to meet in person, and complete our new car purchase. After we arrived at McGrath, we were greeted by Akira, and introduced to Jose Barrera. Jose was our sales consultant. Jose was extremely personable, polite, and most importantly professional. His genuine interest in making sure that we were completely satisfied, was thoroughly evident, during the entire transaction. All of our questions were addressed, in addition to him giving us information that we hadn't even considered. The final step in our purchase, was with Sidney Thompson. Sidney made a major financial transaction, as painless and smooth as it could have been. I congratulate MCGRATH HONDA OF ST.CHARLES, on providing us with such a GREAT TEAM, for this major purchase. Finally, I Love my 2020 Honda CRV, Hybrid, touring SUV. I'm looking forward to using and recommending MCGRATH HONDA for many years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jeannamac, we're happy you found our staff to be so supportive during your experience here at Mcgrath Honda Of St. Charles. If you have any further questions, please give us a call. We're always happy to help!

Jose Barrera

My experience with McGrath Honda of St. Charles, was the best experience I have ever had in purchasing a new car. After a phone conversation with Akira Shibata, my husband and I decided that Akira was someone that we would like to meet in person, and complete our new car purchase. After we arrived at McGrath, we were greeted by Akira, and introduced to Jose Barrera. Jose was our sales consultant. Jose was extremely personable, polite, and most importantly professional. His genuine interest in making sure that we were completely satisfied, was thoroughly evident, during the entire transaction. All of our questions were addressed, in addition to him giving us information that we hadn't even considered. The final step in our purchase, was with Sidney Thompson. Sidney made a major financial transaction, as painless and smooth as it could have been. I congratulate MCGRATH HONDA OF ST.CHARLES, on providing us with such a GREAT TEAM, for this major purchase. Finally, I Love my 2020 Honda CRV, Hybrid, touring SUV. I'm looking forward to using and recommending MCGRATH HONDA for many years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jeanna H. Mcginnis, thank you so much for your positive comments about Mcgrath Honda Of St. Charles! If you have any further questions, please give us a call. We're always happy to help!

Darek was top notch. He took the time I needed to feel...

Darek was top notch. He took the time I needed to feel confident about my purchase. He answered all of my questions and went the extra mile showing me features available in my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dubbstee724, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mcgrath Honda Of St. Charles. Thank you so much again for your feedback! We hope you have a great day!

Car shopping

Car buying was easy. The entire staff was very friendly. Maia Britton was excellent, she answered all of our questions. She is very informative in all aspects of relating the features of the new HRV.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Excellent service. Maia Britton was very informative. She...

Excellent service. Maia Britton was very informative. She has answered all of our questions. She has explained to us the unique features of Honda HRV. Car shopping was easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Cliff L., we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mcgrath Honda Of St. Charles. Thanks again for taking the time to leave us this information about your recent visit. Take care!

Joselin Lechuga was informative and walked us through key...

Joselin Lechuga was informative and walked us through key aspects of the Honda CRV such as pairing our key FOB for secure locking and seat and temperature adjustments. During the purchase process, staff was welcoming and professional to our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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