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Hi-Line Autohaus

(1,069 reviews)
Visit Hi-Line Autohaus
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(888) 695-8614 (888) 695-8614

Reviews

(1,069 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hi-Line Autohaus from DealerRater.

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Thanks, Jimmy!

Jimmy was personable, punctual and knowledgeable. We didn't buy the car, but the experience was worth the drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thanks for the essential feedback Kim, sorry to hear that you were not able to make the purchase, but we are happy the experience was a good one. Keep us in mind if you are on the search for a vehicle in the near future :)

Great Cars

This is my second car in less than 2 years. I worked with Darin both time and each time was easy, pleasant and an overall great experience. Everyone there was extremely friendly and helpful. I would definitely recommend buying a car from Hi Line Garage if you are looking for luxury with low miles. Please go and ask for Darin, he will take real good care of you. Customer, Michelle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the essential feedback Michelle, we are pleased to hear that you had a wonderful buying experience! Enjoy your new ride :)

Satisfied

Before going to the Dealership to look at the car, I was pleasantly surprised about the like new condition of the vehicle and decided that I was interested in buying. After a little bit of negotiation, we were able to settle on a fair price. Salesman Joe Scarpino was helpful and pleasant to deal with. I would recommend HiLine for anyone looking for a pre owned European luxury car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Satisfied

Before going to the Dealership to look at the car, I was pleasantly surprised about the like new condition of the vehicle and decided that I was interested in buying. After a little bit of negotiation, we were able to settle on a fair price. Salesman Joe Scarpino was helpful and pleasant to deal with. I would recommend HiLine for anyone looking for a pre owned European luxury car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the essential feedback Rich, we are happy to hear that you had and enjoyable buying experience!

Great Experience

Purchased my son his first car. Jimmy was a huge help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for providing your valuable feedback Blade!! It was a pleasure doing business with you.

Easy and relaxing buying experience

Worked with Jimmy, he was very informative and flexible. I was interested in several cars, he was very patience during the process. I was able to drive and review the cars, he then placed them side by side and left us alone to discuss the cars so that we could make a decision. He pointed out the features of the cars so that we could compare and the no haggle pricing is a plus. I would do business with Hi Line again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for taking the time to provide your feed back Tammy! We are pleased to hear you had such an easy and enjoyable buying experience. Hope you are enjoying your new ride, and we look forward to seeing you in the near future :)

Great Service from honest ppl

Joe was great and made me feel comfortable buying a car. Very honest salesman takes the service over the top!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for providing your valuable feedback! Glad to hear you had an enjoyable buying experience :)

Terrible Experience

This experience was one of the worst car buying experiences almost from the get go. We called the dealership in regards to a particular vehicle and spoke with a Darren (the only bright spot in this experience) We were advised to to a financing app online, which we did, and instead of being contacted by the finance department, we were contacted someone else perpetrating themselves to be such. This caused multiple issues - 1. someone other than a finance department employee was taking personal information (SS #, Income, etc...) and as it turns out - this was actually another sales person which caused issue #2- two sales people working the same deal and the guy who had the deal first had to give it up. Issue #3 we put a deposit on the specific vehicle at the request of the second guy who told us that he was putting a SOLD sign on the car right then - Which apparently did not happen. When we called this morning we were told the car was, you guessed it, SOLD TO SOMEONE ELSE AFTER WE HAD PUT A DEPOSIT DOWN AND THEY HAD OUR MONEY. After calling this moring I spoke to a sales manager and was basically given the excuse of "well the deposit doesnt really hold the car because other people could be working a deal on it" If thats the case then what is the asking for a deposit that would hold the car for 48 hrs. Further we had already secured financing through our bank and were just giving these guys an opportunity to quote us a rate and payment. Again - One of the worst car buying experiences I have ever had

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Sales service

Great sales service today and would definitely recommend them to anyone looking for nice used car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for providing your valuable feedback!

Sales service

Great sales service today and would definitely recommend them to anyone who is looking for a nice luxury car. Sales really took good care of me today!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.