Reviews
Thanks, Jimmy!
Jimmy was personable, punctual and knowledgeable. We didn't buy the car, but the experience was worth the drive.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thanks for the essential feedback Kim, sorry to hear that you were not able to make the purchase, but we are happy the experience was a good one. Keep us in mind if you are on the search for a vehicle in the near future :)
Great Cars
This is my second car in less than 2 years. I worked with Darin both time and each time was easy, pleasant and an overall great experience. Everyone there was extremely friendly and helpful. I would definitely recommend buying a car from Hi Line Garage if you are looking for luxury with low miles. Please go and ask for Darin, he will take real good care of you. Customer, Michelle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the essential feedback Michelle, we are pleased to hear that you had a wonderful buying experience! Enjoy your new ride :)
Satisfied
Before going to the Dealership to look at the car, I was pleasantly surprised about the like new condition of the vehicle and decided that I was interested in buying. After a little bit of negotiation, we were able to settle on a fair price. Salesman Joe Scarpino was helpful and pleasant to deal with. I would recommend HiLine for anyone looking for a pre owned European luxury car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Satisfied
Before going to the Dealership to look at the car, I was pleasantly surprised about the like new condition of the vehicle and decided that I was interested in buying. After a little bit of negotiation, we were able to settle on a fair price. Salesman Joe Scarpino was helpful and pleasant to deal with. I would recommend HiLine for anyone looking for a pre owned European luxury car.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the essential feedback Rich, we are happy to hear that you had and enjoyable buying experience!
Great Experience
Purchased my son his first car. Jimmy was a huge help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for providing your valuable feedback Blade!! It was a pleasure doing business with you.
Easy and relaxing buying experience
Worked with Jimmy, he was very informative and flexible. I was interested in several cars, he was very patience during the process. I was able to drive and review the cars, he then placed them side by side and left us alone to discuss the cars so that we could make a decision. He pointed out the features of the cars so that we could compare and the no haggle pricing is a plus. I would do business with Hi Line again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for taking the time to provide your feed back Tammy! We are pleased to hear you had such an easy and enjoyable buying experience. Hope you are enjoying your new ride, and we look forward to seeing you in the near future :)
Great Service from honest ppl
Joe was great and made me feel comfortable buying a car. Very honest salesman takes the service over the top!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for providing your valuable feedback! Glad to hear you had an enjoyable buying experience :)
Terrible Experience
This experience was one of the worst car buying experiences almost from the get go. We called the dealership in regards to a particular vehicle and spoke with a Darren (the only bright spot in this experience) We were advised to to a financing app online, which we did, and instead of being contacted by the finance department, we were contacted someone else perpetrating themselves to be such. This caused multiple issues - 1. someone other than a finance department employee was taking personal information (SS #, Income, etc...) and as it turns out - this was actually another sales person which caused issue #2- two sales people working the same deal and the guy who had the deal first had to give it up. Issue #3 we put a deposit on the specific vehicle at the request of the second guy who told us that he was putting a SOLD sign on the car right then - Which apparently did not happen. When we called this morning we were told the car was, you guessed it, SOLD TO SOMEONE ELSE AFTER WE HAD PUT A DEPOSIT DOWN AND THEY HAD OUR MONEY. After calling this moring I spoke to a sales manager and was basically given the excuse of "well the deposit doesnt really hold the car because other people could be working a deal on it" If thats the case then what is the asking for a deposit that would hold the car for 48 hrs. Further we had already secured financing through our bank and were just giving these guys an opportunity to quote us a rate and payment. Again - One of the worst car buying experiences I have ever had
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Sales service
Great sales service today and would definitely recommend them to anyone looking for nice used car!
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for providing your valuable feedback!
Sales service
Great sales service today and would definitely recommend them to anyone who is looking for a nice luxury car. Sales really took good care of me today!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car