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Hi-Line Autohaus

(1,069 reviews)
Visit Hi-Line Autohaus
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(888) 695-8614 (888) 695-8614

Reviews

(1,069 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hi-Line Autohaus from DealerRater.

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Excellent experience buying a car

Dealership and Joe were very helpful, answered all my questions, was quick and painless. I would recommend HiLine for anyone looking for a quality used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer Service

I have enjoyed my experience with Hi-Line Garage. They have provided excellent customer service and compassion to me . Even when I had concern I was greeted with respect and professionalism. They are very responsive to the needs of the customers and seek to help in quickly timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Elijah for providing your valuable feedback! Glad to hear you had an enjoyable buying experience :)

Great place

Hi line is a great place to purchase a great vehicle. Their customer service is second to none. I traveled from Fayetteville, NC to purchase my car. Darren kept me informed on what I needed from the beginning and when I got here the car was clean and ready for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Cadillac XTS

Overall I'm very happy with my new car. Found a gem at Hi Line. The only thing I would like to see this dealer adopt is to put the prize of their vehicles on the windows.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful Buying Experience at Hi-LIne Garage

Loved it!! Jimmy at Hi-Line took wonderful care of me.Made sure I tested lots of different makes/models to find the right one! Purchased an awesome pre-owned Lexus with a wonderful maintenance and well cared for history at a very reasonable price. Great experience and would highly recommend Hi-Line and Jimmy if you are looking for a quality high end pre owned vehicle. Amy Bebber Smith Cornelius

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for providing your valuable feedback!

Great Sales Experience

Darren Robinson was an awesome salesman and was extremely helpful to me as a first time buyer. The vehicles at HiLine Garage are very well priced and are kept in great condition. I would recommend HiLine Garage to anyone looking to purchase a luxury vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Olivia for providing your valuable feedback! We are happy to hear you had a great purchasing experience! Hope you are enjoying your new ride :)

Very Pleased

Jimmy picked the perfect car for us and we are so glad we went to Hi Line Garage. He was knowledgeable and efficient throughout the entire process. Everyone at Hiline was professional and we left feeling very happy with our purchase. Value can't be bet. Thanks Jimmy. Highly recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Classy!

Awesome Dealership with first class customer service. It felt like being in a franchise dealership but better service. Nice inventory and very skilled professionals. Showroom is nicely done also

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome Selections

I have no reason to go elsewhere for used cars. I live in Greensboro NC and bought a car from them without even making a trip to Charlotte. They described the car exactly as I saw it online. Financing, delivery was all done without a single trip to Charlotte. I am very satisfied and will recommend them to others. I will buy another car from them without any hesitation

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks again Roddy for providing your valuable feedback! Its always a pleasure doing business with you, look forward to seeing you in the near future!!

First Class

Buying a top quality used car has never been easier. This dealership is first class and their inventory is as close as it gets to BMW, Audi or Mercedes franchise dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Roddy for providing your valuable feedback!