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Hi-Line Autohaus

(1,081 reviews)
Visit Hi-Line Autohaus
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(877) 822-8199 (877) 822-8199

Reviews

(1,081 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hi-Line Autohaus from DealerRater.

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Purchased a 2013 GLK 350

We were shopping for a Mercedes SUV for my wife as a Christmas present. Nick P. (salesman) was a great help and very knowledgeable about the vehicles we were interested in buying. He walked us through the process and made it painless. I would buy from HLG again, and if you are looking to buy ask for Nick P. He's a great guy and detailed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Sean, we are glad that you enjoyed the buying experience, we hope you had a wonderful holiday with a great gift under the tree! :)

Great experiance at Hi-Line Garage

After checking out a number of different cars at multiple car lots we found what we were looking for at a very reasonable price. The staff was very pleasant & professional. When we are in the market for another vehicle we will back to Hi-Line Garage.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing us over your other options. We are pleased to know that our deals and vehicles were as good as promised. Hope you are enjoying your new ride, and we look forward to seeing you in the future! :)

Non pressure buying process

Drove in from Greenville SC and was not disappointed. Selection of cars is top notch. Our salesperson Nick was great, very friendly and new his products. I would not hesitate to buy from here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are very pleased to hear that you left Hiline as another happy customer. We strive at making the car buying experience as easy and enjoyable as possible.

Great experience at Hi-Line Garage

After checking out a number of different cars at multiple car lots we found what we were looking for at a very reasonable price. The staff was very pleasant & professional. When we are in the market for another vehicle we will back to Hi-Line Garage.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Excellent experience

Staff was incredibly warm and friendly. I initially called on Tuesday to set up an appointment for Saturday and the dealership notified me consistently to let me know the car was still available. We were treated extremely well during the car buying process. The vehicle was immaculate and they all wished us off very kindly. Overall excellent experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Great to hear you had an excellent experience with us , It was a pleasure working with you Cherisa, Hope you are enjoying your new ride!

Our car buying experience was awesome and pain free.

I would recommend Hi Line Garage for anyone looking for a quality high end vehicle. My sales rep was Silas Parker and he was great, very personable and professional. I really enjoy my car buying experience with Hi Line Garage. There vehicles are top of the line and the quality is next to none. If your looking for a car that looks and drives like new then Hi Line Garage is the place for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Exceptional vehicle purchase experience

Vehicle was better than described in their ad. Nick, our sales person was great. He even went the extra mile to mail us some items we had left in out trade in car. Would definitely recommend them to anyone looking for a "Hiline" vehicle as the best possible price. Took a shot at letting them find the financing for us and they got us a better financing deal than my personal bank was willing to do. Thanks again for all the help and attention to detail you provided us during the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

AWESOMENESS

I could have not been treated any better. I was not pushed at all and was given excellent advise from everyone. Being a single woman is sometimes puts you at a disadvantage when it comes to purchase a high dollar car. I was impressed by the respect and courtesy from each and everyone that was there. I would HIGHLY RECOMMEND THIS COMPANY TO BUY A CAR FROM... NICK PENNICK ......... He has already called me to follow-up to make sure I was still smiling........... I SURE AM STILL SMILING... GREAT TEAM !!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Amazing!

I found the car that I wanted on cars.com, then called the dealership to set up a tests drive. I had such an amazing experience. I came in 45 minutes before closing. They had already pulled the car that I was interested in around to the front entrance. They welcomed me into the dealership and I left with exactly what I wanted. Jimmy was my salesman who took me on my test drive. He ensured that I knew all of the features of my new Cadillac and how to work them. He replaced a windshield wiper for me, made sure that my satellite radio was set up and he even came up to my job the next day to pick up some paperwork. And finally, my miracle worker, Rob was able to get me approved that night, but ran out of time to find the best financing options. Rob worked extra hard the next couple of days to get me the payment I was comfortable with. He was able to find me a better interest rate with lower monthly payments. I finally got the car of my dreams! I love my new Cadillac SRX...I call her Black Diamond! thank you HiLine Garage for making the whole buying experience so amazing!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are so glad to know everything worked out the way you wanted in the end, Thank you for your feedback Cherita, Our team at Hiline does everything in their power to make sure customers leave with smiling faces. :)

Hi-Line Garage excels at product and customer serv

From the very start Hi-Line Garage is a welcoming place. Darren my salesperson is wonderful at demystifying all the information regarding the pros and cons of each vehicle. He is a careful listener who matches the customers desires to the right vehicles. He made the purchase of our new vehicle a comfortable and enjoyable experience. I highly recommend both Darren and the entire Hi-Line Garage Team if you are looking for a high quality vehicle at a great price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Kent for sharing your experience online and thank you for your kind words. We are glad to know we have been able to add yet another Hiline member to our growing family of happy customers! :)