Reviews
An experience to write about...
I was having a hard time coming to the reality that I needed to let my 2006 Acura MDX go. I had been eyeing the Volvo S60 for a couple of weeks online and, although, there were great deals around Charlotte, Hi-Line had the best pricing and selection by far. From the moment I stepped on the lot until the moment I sat in my new purchase, Vito made the experience enjoyable. He recognized me as an educated shopper and there was no pressure or sales gimmicks. I was able to get a car with low mileage at a great price. Of course I would recommend this dealership and sales team. I'm happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words as well as your business. It was a pleasure working with you, it is always good to hear that you enjoyed your experience here with us. We are very happy to have you as customers. Welcome to the Hi-Line Garage family, we will be here when you are ready for your next vehicle as well! ;-)
Don't waste your time anywhere else
Very enjoyable experience. I felt comfortable and trusting in their care. Their no haggle pricing gave me confidence that I was truly getting the best rate possible on the vehicle. HIGHLY recommend. Ask for Jimmy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Welcome to our family of happy customers. We really enjoyed working with you and we appreciate your business. Please let us know how we can be of assistance in the future, we want to be your vehicle purchasing source for life. Thank your for your kind words and sharing your experience!
Don't waste your time anywhere else
Very enjoyable experience. I felt comfortable and trusting in their care. Their no haggle pricing gave me confidence that I was truly getting the best rate possible on the vehicle. HIGHLY recommend. Ask for Jimmy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ask for Jimmy at Hi-Line
Jimmy Wilkins at Hi-Line was great. He is knowledgable and was never pushy or rude. The experience was a positive one for me, and I'm a woman who went (without a man) to buy this car, and with my kid who is 7. I'll be back in a couple years to trade this in, and buy another one...Bought a Benz E350. Loving it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We enjoyed working with you and look forward to working with you in the future. Thank you for your business and sharing your experience. Happy customers are what we strive for.
Vehicle purchase
I purchased my 2011 BMW 550i from this dealer. All of my items were addressed promptly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We greatly appreciate your business and taking time to provide a feedback. Looking forward to assisting you with your future vehicle needs.
Buying a car
We bought a 2012 BMW X5 and Nick was a tremendous help. He took my information over the phone and walked us through the process. The finance dept was also instrumental in finding financing thru Wells Fargo and the entire experience was one of the best and painless.experiences we've had in purchasing a car. I would recommend anybody to consider this dealership. The service was outstanding.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks!!!
Fantastic place! They were very attentive and the whole purchasing process was a pleasure! They picked me up at the airport and helped me out with all my questions. The Sales Representative Wyatt was super helpful and contacted me several times afterwards to assure that I was satisfied. They even returned money back to me when I had paid too much in sales tax. I give them six stars!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business again. It has been a pleasure having you in our growing family of happy customers.
Great salesman
What a pleasure to buy a car from Vito Grosso! He is a true professional. This was my first experience buying a used automobile and it was the easiest purchase to date.i will recommend all my friend to go see Vito for all their future auto purchases!!!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words as well as your business. It was a pleasure meeting you and it is always good to hear that you enjoyed your experience here with us. Welcome to the Hi-Line Garage family, we will be here when you are ready for your next pre-owned vehicle as well! ;-)
Outstanding!
I love cars and my hobby is always staying in the market for a new/used car find, so I have a lot of experience with car salesman and dealerships. It is difficult for me to be impressed by either. I discovered Hi-Line Garage through a link at Edmunds.com. What a great surprise to find this pearl of a dealership in a sea of mundane. My experience with Hi-Line was truly outstanding. My salesman, Jimmy Wilkins was a stand-out as well. He was very knowledgeable, easygoing and a real pleasure to deal with. If you are in the market for a great used car I would definitely check-out Hi-Line Garage and ask for Jimmy. You won't be disappointed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your business! We are thrilled that you enjoyed your experience, thank you for taking the time to share it. Customer satisfaction is very important to us and we enjoyed meeting you. Please let us know if we can be of further assistance. Welcome to the Hi-Line Garage family!
outstanding service
Just purchased my new BMW 3 series from Joe and I must say it was hassle free. There was no pressure to buy unless I was fully committed to the car. The sales process was smooth and worry free. Rob the sales manager also was terrific in explaining my extended warranty and all of the fine print. I would highly recommend buying a car from this dealer. You get the best price around. I felt appreciated and welcome at Hi-Line. They took all of the worry out of buying a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your purchase from Hi-Line Garage. We are very excited to hear about your great experience at our dealership. Enjoy the beautiful ride!