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2020 Ford Escape consumer reviews

$24,885–$26,385 MSRP range
side view of 2020 Escape Ford
(249 reviews)
84% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.6
  • Interior 4.5
  • Performance 4.4
  • Value 4.4
  • Exterior 4.6
  • Reliability 4.4
Explore the 2020 Ford Escape
Shop the 2020 Ford Escape

now a fan

I didnt like the new design at first. When it came time to replace my wifes Equinox that was having issues, she said she wanted something else. It was between this and a Volvo XC40. The Escape Titanium was just as impressive for 12K less. We drove it home. She loves it! I love it as well. I take it to work rather than my F-150 some days because i like driving it so much. Check them out! They are worth it.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Failed

Bought a brand new Ford Escape 2020 with 9 miles. At 200 miles oil pressure sensor failed just as I was merging from on ramp into 60 mph traffic. Car in shop a week. Got it back and at 400 miles same issue. Luckily I was able to maneuver out of the way of semi truck safely. Car has been in shop for a month and needs a new engine. Extremely dissatisfied at Ford Motor Company lame response and lame car. Doesn't deserve one star but cannot submit review without it.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 3.0
  • Performance 1.0
  • Value 1.0
  • Exterior 3.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
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Escape Titanium--like it

We really liked the Escape with Titanium Trim. More features than more expensive cars. (We have a 2014 and like it). But cabin was a little bit plastickey.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Great new car

Warranty, service department, comfortable car for me. Love the color the extras the look and handling. Easy to get in and out of. And the navigation screen is easy to see and use.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Like new body style

The new body style was the main reason for this purchase, previously owned 3 older body style Escapes which all provide excellent service so it was time to trade up to the new body style.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Excessive Vibration

Love the vehicle except the 3 cyl. engine deactivation system, it sucks with excessive vibration which is worse than driving a Model "A" What it needs is a software shut off switch for the deactivation.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 3.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does not recommend this car
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New sleek design, very fun sport utility

So far this car meets all my needs. While still being fun to drive and all the upgraded technology that comes with it is awesome

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Loving my new 2020 Ford Escape.

This is my 5th consecutive ford Escape. It's the perfect car for me and I love the improvements and feature additions from year to year. Very reliable car.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Hope it stays awesome!!

I needed a bigger car because my 93 year Dad could no longer get into my EcoSport easily. I also needed more trunk space as the EcoSport had very little trunk space!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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2020 Ford Escape se

The new escape has nice lines with good engineering. Ford did a great job with the design. Dark Persian Green is a nice new color for this vehicle.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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