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2020 Ford Escape consumer reviews

$24,885–$26,385 MSRP range
side view of 2020 Escape Ford
(249 reviews)
84% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.6
  • Interior 4.5
  • Performance 4.4
  • Value 4.4
  • Exterior 4.6
  • Reliability 4.4
Explore the 2020 Ford Escape
Shop the 2020 Ford Escape

Horrible

Only 10 months old and going back to Ford for the 3rd time for repairs. The transmission is horrible - rocks back and forth when shifting from 1st to 2nd and also into 3rd gears. Getting the 3rd rear camera installed (if it ever comes in - it's on back-order). The first two failed. Lane assist stopped working. Parking brake is malfunctioning. Had a recall for the brakes already. Brakes make loud rubbing noise when applied in reverse (Ford says there's nothing wrong with that). Finish is coming off of window controls. Engine auto-off no longer works.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 4.0
  • Performance 1.0
  • Value 1.0
  • Exterior 3.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
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Love the Escape

My third Escape. I put 224,000 miles on my 2013 Escape. Love the look of the 2020 model. Ford has great features for the price.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Most comfortable and high tech car I’ve owned

This car has met and exceeded all of my possible needs. I can’t imagine being happier with a vehicle. The interior is comfortable for long rides, and the exterior is so sleek.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Love this 2020 Escape

This car met all of our needs. The price we paid with all the rebates made it easy to buy this car. A friend is looking into buying a car and I will recommend this place

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Overwhelmed by my purchase

I won't lie, I found the advanced interior design a bit overwhelming at first but blame the driver, not the ride. Once I got used to the modern features I've grown to love them! The Escape is a comfortable and quiet ride, with great gas mileage and some great internal features I now wonder how I ever lived without.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Suits our needs perfectly.

My wife and I are 72 years of age. We have 3 adult children and 7 grandchildren. All live nearby. Our 2020 ESCAPE TITANIUM is perfect for us. Loading features and flexibility are used to the max. 360 and safety features (esp. Bliss) are great and easy to use. Instructions are easy to understand. Great gas mileage. ”Persian Green ” is an attention getting color. Interior is comfortable and and adjustable but needs more colors and finishes. We leased our Escape from our local dealer in March 2020 and have had no problems or service (mandatory oil and filter@ 6 months) issues. *Fun and Easy to Enjoy!*

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Great vehicle

This vehicle for a basic SUV has a lot of muscle. And great features. For the price it was a great deal great economic choice.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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So Far So Good

Could not ask for a better start. This runs like a clock and keeps on ticking!!!!!! Has done so since day 1. Everything is up to snuff!!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Ford Escape

As of right now it is a great car! It is a great car that is comfortable and spacious. Everything that I was looking for in a car! It is a great car that

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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We had a 2011 Escape and traded it in on the 2020.

Vehicle is very easy to drive and comfortable riding. Many upgrades from our 2011 model. Have to learn all the new technology. Like the style and color we selected.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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