2020 Ford Escape consumer reviews

I loved my 2017 Escape. I leased a 2020 and there is no comparison. Vehicle hesitates at most intersections. It is much louder when driving in town and on the highway than my other Escapes. The dealership says they changed the wheels to independent suspension, but now the Escape rocks and rolls over every small bump.

Great car. Love all the features and the new design. Good gas mileage and great handling. Like the new features inside the vehicle. Love the new colors that were available.

I bought a new escape in 2006 and drove it for 13 years before trading in for my 2020 escape. The difference between then & now are incredible.

Run smoothly everything I wanted. Good mileage has all features. Love the colored. Dark persian green. Sun roof. SUV never owned one will uses for traveling out of town.

It’s everything we wanted in a car. Legroom, USB ports, and it’s a fun ride. It’s exactly what we need for our family of four.

Decided to go back to an SuV after driving a car for 5 years - was thinking of a Jeep but not much good reviews so decided to look at the new ford escape - drives like a car - purhased the Titanium version traded in my 2015 Chrysler 200 S fully loaded for the escape and am very happy with it. Got a good trade in price so balance came within my budget. Perfect for getting around for this retired lady.

It’s fancy. 😂. Well to me any way. All the new technology will keep this middle aged woman up to date. I love the way it rides and all the safety features. Nice!

Great car & I’m so very pleased with it. The color, cargo size, features & way it fits me is all perfect. Very happy with my selection!

When the car works its great. It's comfortable, has power, and can tow a significant amount. However, I have had quite a few issues right off the lot. None of these are deal breakers per say, but come on its a new car. Drive mode button does not work. Backup camera does not work. It goes black / static half the time. A frame molding on both sides has big gaps for being improperly installed. Driver side speakers stopped working but came back. Opening and closing different doors cause the drive mode to change. Aside from all that, the dealer made a couple of promises but I guess forgot to do it, like new inspection, removal of their own pin stripes, etc. I understand these things happen so I don't plan on making a big deal. It just makes me sad this is my first ford experience. Makes it hard to suggest them to anyone else.

I believe the 2020 Is better than the 2017 I had. I feel that the ride is smoother and quieter. The acceleration is better and smoother shifting. I really like the digital dash. The 2017 had back seats that folded completely flat, the 2020 has a small incline that I can live with. The gas mileage is also better.