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2020 Ford Explorer consumer reviews

$32,765–$34,765 MSRP range
side view of 2020 Explorer Ford
(263 reviews)
79% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.7
  • Interior 4.5
  • Performance 4.4
  • Value 4.2
  • Exterior 4.7
  • Reliability 4.2
Explore the 2020 Ford Explorer
Shop the 2020 Ford Explorer

Range Rover w/o the Price Tag

Great new wheels up design. Competes and beats all other 3 row mid sized SUV models. Best in class 3 row seating flexibility with ample additional behind rear seat storage. Nice leather and trim and interior style package on the Platinum interior choices. Great..and I mean great...electronic and technology adds to the already good Ford safety and convenience package. 360 camera and all the latest lane, spacing and cruise control features. Self parking feature is a BIG wow. Messaging power front seats are as good as you can find...consider sitting in the car to just relieve back stress!! This model is a real value compared to its class...fully loaded at ~$60k is the proof.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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THE BEST CAR I'VE OWNED

THE CAR IS SO SLEEK AND COMFORTABLE. IT HAS REMARKABLE TECHNOLOGY AND HAS EXCELLENT PICKUP AND GO..IT TAKES THE BUMPS WITH EASE AND IT HAS A QUIET RIDE.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Great vehicle

This vehicle is amazing! It has everything possible that you could want in a vehicle. The technology is over the top and the performance of the engine is thrilling.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Plush and performance

When I first sat in the 2020 Ford Explorer, the seat felt like a glove. The bells and whistles on the platinum trim level were more than I expected. As I test drove it, the acceleration shocked me as it got up and went. Loved that I could easily accelerate when I was already doing 65 on the interstate. Heated and cooled front seat plus a heated steering wheel are wonderful! The back seat captain chairs are comfortable and have enough room even when the front seats are all the way back. The electronic 3rd row seat is a bonus and so easy Love my new car!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Best looking Explorer yet!

This car seems much larger than the older Explorer. Front and Back row seats have very good leg room. Third row is easy to fold down and up.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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False advertising in gas mileage

My 2020 ford explorer is gorgeous on the exterior. It is silver spruce. The inside is nice. I feel quality could be improved. There are just a few things that are cheap as* plastic... the display cluster has a plastic piece below that is uneven and doesnt sit flush. For 55 grand.... i expected a little better quality. The gas mileage is what has ruined this vehicle for me. They advertise 27/29.. i am only getting 22.8 i have put 4000 miles on the vehicle and no improvement to be seen.... i drive 98%highway. .. and i use 100%gas and this is only a 4 banger... I reached out to Ford and they told me to contact a dealership... the dealership told me there are so many factors in gas mileage and that is probably the best i will ever get. I feel as if ford should address this with the Engineers that designed this. I had a 2014 6 cyl jeep that got 30 miles to the gallon. If i hadnt been upside down on my trade i would get rid of this explorer but i cant. I am stuck with xxxx gas mileage driving a 4 banger. Its false advertisement on a 55 thousand dollar vehicle. Its ridiculous. I highly recommend you dont purchase this vehicle if you are worried about gas mileage

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 2.0
  • Performance 1.0
  • Value 1.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
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What luxurious SUV

I love the 2020 Ford Explorer it is totally awesome. This will be my fourth Explorer, and Ford really out did themselves with this vehicle. I am very proud of it.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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My 2020 Ford Explorer ST

The Explorer ST is the best SUV Ford is selling right now! It is fast, roomy, stylish, and a ton of fun to drive! Ford is it!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Satified.

The performance has met my expectations. Comfortable interior with plenty of leg room, front and back. Ride is smooth and it responds to speed adjustments well.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability
  • Purchased a Used car
  • Does recommend this car
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Explorer ST

This car is the most "loaded" car i've ever owned and is totally amazing. All of the new features are incredible what cars can do.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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