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2020 Toyota Highlander consumer reviews

$34,600–$36,200 MSRP range
side view of 2020 Highlander Toyota
(106 reviews)
90% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.6
  • Interior 4.7
  • Performance 4.7
  • Value 4.5
  • Exterior 4.7
  • Reliability 4.8
Explore the 2020 Toyota Highlander
Shop the 2020 Toyota Highlander

Love this vehicle!

Can’t say enough positive things about it! Looks great, rides wonderful and very comfortable! We got it in the color Blueprint and have gotten so many compliments.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Reliable workhorse

Love the styling and all the safety features. Like all the blind spot warnings. A breeze to drive. Great mirrors. Plenty of cargo space. Zippy handling. A very nimble SUV, with lots of comfort and great handling. And the most important is that Consumer Reports rates it very high in reliability. And the IIHS rates this vehicle highly for safety.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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I love my Highlander

The legroom is great and we are seven in number so its a perfect SUV for us when travelling. The driving is so smooth. The convenience when it come to your smart connection with your phone is awesome with the sleekly looks that attracts other drivers on the road is what i love so much. the engine is quiet with no cabin noise.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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We have been driving Toyota’s since 2001

This car has met all our needs. My husband had difficulty getting in and out of our previous Avalon..thus I wanted a vehicle he could comfortably enter and exit. This is a perfect fit for both of us. We just got our Highlander yesterday and I love everything about it...and more importantly my husband is very happy 😊

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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We wanted all the new safety features and this SUV

Since we are getting older, we wanted all the new safety features. The Highlander has got it and it has the power, looks and features everyone should like in a new vehicle.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Highlander Review

Bought this vehicle and immediately went on a week long road trip in the mountains. Comfortable and the V6 held hills well and handled well on gravel roads. Heavy on the tech which took some visits to the owners manual to figure some things out...still learning. XLE package is nice. Good mileage for a heavier vehicle, easily in mid-20s. Enjoying this vehicle.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Perfect fit

The Toyota Highlander Is the perfect fit. This vehicle has so much to offer. Great ratings for safety. The ride is smooth, hugs the curves. Let’s you know when a vehicle is approaching. So many features. I can’t say enough about this vehicle, I would definitely say of all vehicle I’ve ever owned this one is best & it’s American made!!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Switched and hope to stay with Toyota for life

extremely comfortable and roomy. Love that it is a 3.6L. Has a lot of places to store all kinds of items. Love the bucket middle seats. Came with rubber mats - not carpet.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Third Highlander. Leased the first two. Bought 3rd

Love the Highlander. The Highlander has plenty of room but not to big. Easy to handle. This is our third one. We leased the first two but decided to buy this one.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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A wonderful vehicle with all the modern technology

This vehicle is very reliable, fuel efficient and comfortable driving. It is also very accommodating and this is what I need especially when I have to take my family out

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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