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2020 Toyota Highlander consumer reviews

$34,600–$36,200 MSRP range
side view of 2020 Highlander Toyota
(106 reviews)
90% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.6
  • Interior 4.7
  • Performance 4.7
  • Value 4.5
  • Exterior 4.7
  • Reliability 4.8
Explore the 2020 Toyota Highlander
Shop the 2020 Toyota Highlander

My dream vehicle

I am enjoying all of the new technology that I have never had before. The cooled & memory seats are wonderful on the hot Texas summer days. I love being able to see all around the vehicle with the 360 degree Bird's eye camera. I can see the lines on both sides of the vehicle when I park. Love the smooth ride down the road and plenty of power.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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I love the Toyota Highlander!

I just purchased my 3rd Toyota Highlander at the Dahl Toyota of Winona, MN location. I don't think I will buy another vehicle other than a Highlander going forward. It has plenty of room for my family of 5 (plus a dog) and the tow package was a bonus. I would recommend the Highlander to anyone and tell them to take a test drive, they won't be disappointed.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Just getting started with this car, but good so fa

See above. I hope to love it. In my past experience with Toyota it has been a great value for the money. I just took possession of this car less than 24 hours ago, so there is a lot to learn.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 3.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Love my Highlander!

I previously had a 2015 Highlander & loved it so we decided to get a 2020. We did upgrade to the Platinum style this time. I love everything about the Highlanders!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Exceptional comfort and quality!

Exemplary styling and handling. Toyota surpassed the mark on this vehicle. Quality abounds, and ride is comforting, with aggressive styling. Well done. Family loves the look, ride and safety options paramount over other vehicles. Love our purchase. Best in class!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Most reliable car I’ve owned

Lots and lots of leg and head room, great features, nice style, separate ac in rear is a plus and service is always good! Wouldn’t go anywhere else!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Perfection!

After months and months of research, my husband and I decided to purchase a 2020 Platinum Highlander (black exterior with carmel interior). We could not be happier! From the smooth, composed ride to the beautifully designed and comfortable interior, this vehicle is stellar. The infotainment center is easy to use and can be customized to your needs. I will report back once we have some more miles on the car but I don't expect I will have any problems to report.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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New and improved Highlander

I traded a 2017 Highlander Limited Platinum in on a 2020 Highlander Limited. The new one is much improved inside and out and a better and quieter ride than my 2017.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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GREAT QUALITY CAR

This car is comfortable, a little bigger than previous models. Has a great style inside and out. We love it! The third row, as all SUV's is a little small and with the seat down is smaller than our previous car, Honda Pilot. Seats recline on the 2nd row and move back and forth with ease.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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2020 Highlander LE , Blueprint.. it's a LOOKER

This car has it all, great looks, excellent ride, interior comfort. I purchased the LE package, and I'm very satisfied with my choice. Yes, it doesn't have all the high end features, but it rides as good as the highest package available, and has a very satisfying appearance, it's a looker!! Not a TALL person friendly vehicle, especially on the front passenger side is very tight getting in, and I'm only 6'-1". Was a loyal Honda owner for 30 years, I changed brands, Honda was too bland, with not much styling or comfort changes year to year.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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