Used 2018 Audi A5 for Sale in San Jose, CA

Where do I begin?! This being my first time ever purchasing a car, it was far easier than I expected! I expected a scary back-and-forth pressuring negotiation between myself and a tough salesperson, but NOPE! The whole process was much easier and went smoother than I thought it would be! I took interest on a car online and messaged the dealership through their website. I got a quick response from the internet sales team, under Cassandra Crawford. I had read previous reviews on her on Yelp and was glad she was the one who personally handled my purchase! All the positive reviews she previously received, I believe 100%! When I first stepped foot on the dealership to just take a look at the car in person, she gave me no added pressure to BUY NOW! She had a very kind employee (Eric) drive me to the expansion lot where I took time to admire the vehicle. We went back to the dealership and Cassandra gave me a quote printout with all the incentives and best offer to begin with and I walked right out that door feeling no sense of pressure put upon me! We continued to email each other for about a day until we got to where I wanted. From the beginning she asked me how much I wanted to pay for monthly and the down payment and she definitely delivered to meet all my demands! I told her from that I wanted to enjoy the vehicle and not regret it down the line all because of a spur of the moment big purchase. She understood that completely! In fact, I came by the next day to ask her further questions about the deal and that was it. Still no pressure to sign any contract or deal yet! I told her I'll be back tomorrow to sign everything and finalize the deal but mostly to sleep on it one last time (cold feet 😅). She really worked with my work schedule to see when the best time was for me to come back. So, that was a total of 3 visits to the dealership (all my decision) and she was able to take time in her busy schedule to meet with me every single time. You can tell she is a very busy woman but she gets back to you on a very timely manner! We were even texting on her personal phone after office hours because I had so many questions for her (Sorry Cassandra!). Along with her assistant (also her daughter), they are able to work with you to meet all your needs! I told her that I would text her and let her know when the best time for me to come in was and with very short notice, she had everything all taken car of! When I got there for all the paperwork, my car was sitting right in front of the dealership, all clean and ready to go! Her daughter, helped me the technical details of the car and was very helpful! Frank, was the one who was nice enough to take time off from sales to help me start paperwork while Cassandra was at a doctor's appointment across the street. It was the only time I could swing by during work with a 3 hour window, so Cassandra was able to relay the information to Frank. Once Cassandra got back, she brought me over to Wayne who handled the finances. Wayne was another great associate who made sure to explain every little detail on what I was signing because I always have a lot of questions! He also worked with me to get the best deal possible on any extra maintenance packages I may need on the car! He was very honest on if I really needed a certain package or not and did not scare or pressure me at all into buying anything! The whole pick-up day process only took 1-1.5 hrs of my time and went very smoothly! 👏🏻 Do not go anywhere else if you are thinking about getting an Audi! Go straight to Cassandra! She will definitely take care of you! All the wonderful reviews on her on different websites are all accurate! Everything still feels unreal after a few sleepless nights because of pure excitement! Thanks again Cassandra Crawford! You're the best! Tell her Nathan sent you! 😉

Leave the BMW and Mercedes in the garage. This car is fun to drive! The technology has it all. Test drive it and you will not look back.

Its my 3rd time buying a car and I have to say, this is the most transparent experience I ever had. Payment after tax is clearly given, negotiation is quick, reasonable, and transparent; the document signing process takes just minutes, no push on buying additional unnecessary warranty stuff.. compared to my first 2 dealership (2012, 2015), it would be heaven and xxxx i would say.

love it. really good gas mileage and love that the top goes down. Got the summer tires and they stick to the road like glue.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Coming from a Mercedes C Class. The Audi’s ride, fit and finish and comfort are far better. I’m amazed at how smooth and quiet the ride is on this car. My Mercedes had a hard/harsh ride, with lots of loose rattles and squeaks. It was assembled in Alabama and could have been a Chevy. The Audi is built in Germany. I ordered it and had to wait 3 months for it to arrive. Huge difference in German built cars. Worth the wait.

Ahres did and excellent job handling the service needs for my 2016 Audi A7. He was courteous, professional and respectful. The process was smooth and I can???t tell you how much I appreciate the excellent quality service. He was able to help me clearly explain the issues, resolve them and keep the process simple. This level of service goes a long way in future purchases and service needs. Having someone I can trust who is capable and experienced in handling these issues gives me peace of mind when purchasing and Audi. Not all dealers are like this and Ahres by far was the best service advisor I???ve had with any car. It makes a difference when deciding on my next vehicle! He was very efficient and John the other advisor was also there to help make the process smooth like arranging for the rental car even though he didn???t have to (some advisors just sit in there chair and stare into space when they aren???t busy with their own customer). These guys are awesome, thank you again!

I fell in love with this model a year ago and now that I own it , the car does everything it is supposed to and more

I brought in my 2014 BMW i3 for an in-warranty service as my dashboard was showing a malfunction with airbag module. I was promptly assisted, given a loaner as the diagnosis and service would take more than a day. I was given updates every day at 5pm on the status. Although the actual service took 4 days, it did not bother me because I had a loaner, and also becoz I was kept updated on the status all throughout. A couple of days after the servicing was over, I got a call from my service advisor (John) asking me how my car was doing. I really appreciate that !

My 2019 A5 Cabriolet (convertible) is awesome. it is the perfect MN car. it has 4 wheel drive for winter and a convertible top for summer. it is technologically advanced, beautifully styled and a blast to drive. Got it at Audi Minneapolis.

The sales agent (Sohee) was very nice and not pushy. She showed us every trim of the XC90 and answered All the questions we had.

This car was a luxury I afforded myself. To-date uthasexceeded all of my expectations in comfort, style and performance. This is the ideal car for me. I have not owned the car long enough to accurately evaluate its reliability but, nothing has yet given me cause for concern.

typo on name and address on service contract, did get it corrected with a hardcopy. told me could not send me a new email version. Is this a system issue? this should be corrected great job otherwise!

Had the A4 prior, 5S is AWD and u can tell a huge difference! Love the quilted leather and cordless phone charger!! Launch pad seems fun to play with, love the self parking as well!

This car meets all of my needs and then some! It is a very technical automobile and is easy to drive. It has a quiet ride, solid suspension and good acceleration. Gas mileage is also good and I do not have any issues with Audi service or costs. A good handling and safe overall vehicle.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Ahres did and excellent job handling the service needs for my 2016 Audi A7. He was courteous, professional and respectful. The process was smooth and I can???t tell you how much I appreciate the excellent quality service. He was able to help me clearly explain the issues, resolve them and keep the process simple. This level of service goes a long way in future purchases and service needs. Having someone I can trust who is capable and experienced in handling these issues gives me peace of mind when purchasing and Audi. Not all dealers are like this and Ahres by far was the best service advisor I???ve had with any car. It makes a difference when deciding on my next vehicle! He was very efficient and John the other advisor was also there to help make the process smooth like arranging for the rental car even though he didn???t have to (some advisors just sit in there chair and stare into space when they aren???t busy with their own customer). These guys are awesome, thank you again!

Matt and the team at Audi of Palo Alto went above and beyond my expectations. i arrived after their service center was closed via a tow truck at 6:30pm. I am not an exisitng customer yet Matt gave me one of their 2018 Audi A4 courtesy cars for my long drive home to Mill Valley. After we discovered they discovered the irreparable damage to the engine of my Audi A6. Matt did not pressure on me and together we filed a succesful claim with Audi of North America as the faulty fuel injector that caused all the sequential damage was under warranty . The result : a brand new engine courtesy of Audi and Matt did not even charge me for the courtesy vehicle I had over two weeks. I know where I will be going to purchase my next Audi!

I bought an Audi Q7 one 10/28/2018. Luan patiently and friendly explained Q7's features and functions for me. I went through Costco Auto Purchase program. The price negotiation was very smooth. I was able to set a price, make a decision, go through the finance program, etc smoothly and quickly. In about 2 hours, I was able to drive a new Audi Q7 home.

I came into Palo Alto Audi looking for an A4. I had a specific set of specifications I was looking for; and I knew there were a few cars on the lot based on my online research. Paola and I sat down to discuss what I was looking for. There was (1) specific car that I was very interested in. I was able to do a test drive and then talk about cost. This was a simple conversation where I was able to get the car down the price I wanted within a very short amount of time. This, im telling you, was a very good experience and I am happy I made my way to Palo Alto over a few other dealerships. Moving on...I was able to get all my paper work done quickly while the car was being detailed (dang, all my windows were covered in streaks)! *I think this could be taken up with the detail team I was then on the road as a very happy customer. Thanks a lot for all your help!! Truly appreciate it. 5-star