Great service, great facility
November 5, 2018
Customer service was excellent and everyone was very friendly and helpful. The service adviser who took my appointment was very helpful and listened to each of my concerns and ensured me that the technician working on my S4 would look at each concern thoroughly and arranged for a multi point inspection due to the fact that I just recently bought the car and wanted to alleviate my concerns. I stopped by the parts department while I waited and the gentleman there was very friendly and helpful, the cashier was very friendly and helpful as well as the customer service specialist. The technician took care of all of the issues I was concerned with and I was very happy with my experience. I wish I had thought of getting the names of each person so I could thank them individually but my service appointment was February 2nd at 1pm for a NYS state inspection on a 2013 Audi S4. Not enough people take the time to write good reviews so I wanted to be one of them. Each individual I spoke to that day made sure to take the time to answer all of questions and make me feel welcome, that makes a big difference in my mind when choosing where I go for services. Thank you.