Just made my fifth Audi Purchase here and take it from me, Audi Hawthorne is Awesome and exceeded all other Dealerships by Far.. Their new Facilty is Huge, the Largest, most immaculate and accommodating within the entire east coast. My Sales person Rafael Rosario was exceptional, professional, direct, no haggling and respectful. He Quickly got me the Q5 i wanted and was able to beat Audi Manhattans and Beiner Audi Pricing by far.
If you're looking for competitive pricing along with spectacular service, dont go anywhere esle. Stop by Audi Hawthorne and speak to Rafael Rosario, you will not be disappointed.
The Service Manager Joana Bell, The General Manager Nick Belli, Business Manager Kurtis Hughes, the Tech specialist Sebastian and service reps William were all amazing and made my Audi purchase experience Truly uniquely Phenomenal.
by Brad from Mahtomedi, MN
December 24, 2018
The car is very stylish, comfortable and technologically advanced. It also has a lot of get up and go-plenty of horsepower. I can't wait to see how it handles in the snow with the Quattro engine.
Bought the vehicle for my wife as a birthday gift. I have never been one for Audi though I’ve never owned one. Here’s the big but, I’m impressed with the quality, attention to detail, fit and finish, performance, ride quality and handling. It has it all and does it all very well. Now this is coming from someone that has worked in the service side of a Chrysler (aka Fiat Chrysler) for almost 20 years as a technician and shop foreman as well as a manager at a Gm dealership for 3 years. So I’m not easily impressed with vehicles. Even though we also sell Alfa Romeo (Stelvio) and is a good competitive model to the Q5 it’s still clear the Audi Q5 is the benchmark. My only complaint would be the lack of a touchscreen infotainment system. Come on Audi! Even a fiat pop has one. Overall the 18 Audi Q5 is a very well built vehicle. In a rapidly growing segment the Q5 is leader of the luxury pack. Compare them all and you’ll see package for package you can’t beat the Q5 in price. The Audi virtual cockpit is icing on the cake
Love our 2018 Audi Q5 Premium Plus 2.0T. It's a versatile vehicle for driving around and hauling stuff. The back seats fold very easily. We were reluctant to get the 2.0T fearing that the car was going to be underpowered but it's quick off the drive (even from the auto engine stop), agile, and sure on the road. No worries with speed or acceleration. As a bonus, we have been getting 28mpg on long stretches of hwy! The extra leg extension provides comfort and support on long drives. The perforated seats are great for cooling you off and the hot leather. The car has its usual safety technology features, but we're very impressed with the back up camera. The angle is so wide that I could see around a F350 truck or large vehicle to backup safely! The back lid can be programmed to any height which is great for shorter folks like me and of course I can open and close with the wave of my foot. The steering navigation display/MMI suite is awesome. It can take time to get use to the functionality but once you figure it out, it's hard not having it, like the hands free texting. The only issues have been the minor electrical glitches which Audi issued a recall. It took 5 hrs to fix so I was given a Q3 loaner. Overall, it's an awesome car.
I went for my 30k Service , and they did a awesome job
Recent Q5 Purchase
by Anonymous but Real Buyer from Clearwater, FL
January 5, 2019
Fantastic Car! I think the best value for money in the luxury crossover SUV segment, its real competition is really the BMW X3 (which I did not test drive). Really purchased for its safety features, but plenty luxurious and the drive/engine is fantastic, esp. in sport mode. Granted, first audi (or german luxury vehicle purchase) but could not be more thrilled!
Went to check out a used Audi Q7. Also test drove a 2018 Audi Q7. Levani was our salesperson and he was excellent very knowledge and kind and worked with us in every way. Unfortunately we did not buy but if going to Audi Manhattan ask for him.
Very efficient, smart team, entire experience was great!
by adih123 from DealerRater.com
December 3, 2018
Experience was more than I could ask for. Mike Boden was on point and a great partner in getting me into the car I wanted. The premises are very welcoming and the staff courteous and very helpful. Highly recommend this dealership.
HUD windshield bad design
by Ron C from Durango CO
January 10, 2019
The more expensive model with heads up display uses a different windshield that passes excessive passive solar heat and places reflection at eye level driving. Not a good vehicle unless you are working on your tan or need an additional heater. A/C on full when driving on 70 degree day in Colorado.
Aaron went beyond his duty to help me purchase my dream car. His friendliness and calm personality is a winner. He took the time to show me all the features of the car and in fact followed up via phone calls a few times to make sure things were ok after the purchase. He is keeper!!
by Jeff from Allentown PA
January 8, 2019
Very Smooth ride and handling with all the options I required and more. Panoramic View is outstanding. Looking forward to utilizing for skiing once the snow arrives.
All was fine but never get the inspection reset from computer cause I don???t do oil change on dealer, even we spend so much money on every service we need and I service the car few times in the past, where is the courtesy ?
Best Value in It's Class
by JMull from New Ringgold, PA
January 2, 2019
After much research and dealership visits, I found the Audi Q5 to be the best in it's when compared to Volvo XC60, BMW X3, and Jaguar. Jaguar was completely out of price range compared to what was already loaded in the Audi Q5 and had what I believed to be an outdated infotainment system, it was not very user friendly. Although I liked the Volvo and its technology, I felt the design of the car to be underwhelming as well as being a slight grade in finishes below the Audi. As for BMW, the ride was just as smooth as the Audi, however, the BMW did not have the quattro handling system (neither did the rest) like the Audi. The Audi came with the options I wanted at a $2-3,000 less MSRP than the BMW. Also, a BMW with the no run-flat option tire is not readily available on the dealer's lot and has to be searched for or factory built. In all respects, the Audi Q5 just came out on top and the dealers were more willing to make a deal than the other brands.
considering I'm not a fan of car dealerships and the whole look at a car, haggle over price and consume large chunks of my time. However, Ronnie Rangel made my experience a great one., we were able to work out a deal for the vehicle of my interest in less than 40mins.... employees like Ronnie Rangel can change the car dealership world for many people like me myself, that have little patience for the process!!!!!!!
I had a great experience with the leasing of a new 2018 Q5.
The salesperson was extremely professional and courteous.
The dealership is immaculate and the entire team is friendly and professional.
I have already given Stans name to a few friends. Great experience and much different
From my experience at the same dealership 3 years ago.
In contrast to another Audi dealership in Northern New Jersey, this place is wonderful. The atmosphere is relaxed, there is no pressures on the buyer. The salesmen was kind and solicitous and tried to give the best deal possible with out any cajoling. In 2 hours I had the car I wanted for the best possible price.
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