Used 2018 Audi Q5 for Sale in Riverside, CA

I bought my 2017 A3 from another local dealer, and found their service department to be a little frustrating to contend with, so I brought the car to Audi of Ontario. Right from the start, I found this dealership very easy to work with. Erik Garcia is my service advisor, and he is probably the best advisor I've had across several brands. He listens to what I tell him, he relates to the issue and how it impacts his customer, and he makes sure to follow up in a very timely manner. I have a solid understanding of the mechanics of a car, and Erik understood that he had to relate to me differently than some other customers. He has conversations with me that are not so elementary that they don't tell me anything, and not so advanced for me to not understand. He put the effort in to pay attention to my level of knowledge so that it didn't become frustrating to me. Shortly after one visit, I received an email that the dealership was interested in buying my car. I was surprised as it was a lease, and I was only 14 months in. I met with Raymundo Lopez who was absolutely terrific to work with. He explained the process he wanted to follow to me, which put me at great ease. I generally do not like the schmoozy sales experience, but there was none of that. He was up front, honest, and timely. I took this opportunity to upgrade, and Raymundo was extremely patient as I looked at many different situations that would work for me. We looked at everything from another A3 to an A5, to a TT. In the end, I walked away with a fully decked out A4 Quattro that I absolutely LOVE!!! It cost a little more than I planned, but I'm good with it. And when you think about it, isn't that the true sales success story? Customer is happy and gets something they love, the dealer sold something of higher value. I cannot say enough good things about my experience with Erik and with Raymundo. The terrific experience in the service department lead to a really great (and unexpected) sales experience. I would highly recommend Erik Garcia for all of your service needs, and Raymundo Lopez for all of your sales needs!! A quick follow-up.....I have personalized plates, and had to go through the arduous DMV process of waiting for the new registration to get processed, then transfer the vanity plates over. The DMV has a new process regarding this, requiring permission from the leasing company to do this. I called Raymundo, and he started making calls to find out what to do. This happened several weeks after the sale, which further exemplified his professionalism. He did not push me off because the sales was done, he went all out. THAT is the great experience you can expect from Raymundo!! I will add that the billing guy was the only shortcoming through all of this. Not "bad" per se, just not great. His personality was lackluster, and when he tried to push the extra warranty on me, and I refused, he tried an angle I did NOT like at all.....he used the line "well, if you think you want to take a risk like that, it's your choice". I don't do passive-aggressive, and was not happy about that AT ALL. But.....in the end, I have a great car that I love, and overall, a terrific experience that I tell everyone I can about. It is my feeling that since he is responsible for processing all of the paperwork, including the registration, he should have known about this vanity plate requirement, and explained it to me. That way, I wouldn't have had the added stress of finding out about it, and dealing with it while at the DMV. That, I believe, is a major fail on his part. I would recommend both of these gentlemen to care for your Audi needs. They are the best, and I will definitely be back :)

The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.

We had been looking for a used 2018 Audi Q5 for some time and had run into too many poorly run dealerships that simply did not listen to what we wanted in our area. Once we expanded our search, we found Marcos Morales at Walter's Audi in Riverside who went SO FAR BEYOND what any salesperson has done in the past. He was AMAZING start to finish and truly understands that this is a SERVICE oriented business and you have to LISTEN to what the customer wants, not TELL them. He did a personalized video of the vehicle we were interested in. He answered EVERY question we had in a quick and courteous fashion. He was professional and LISTENED (note to other dealerships we did NOT buy from: YOU listen to US, not the other way around!) to our needs, and we drove over 350 miles to get this car, bypassing a lot of dealerships along the way! Just a great experience buying a car from Walter's Audi and Marcos Morales.

The Q5 meets all of my needs. It's very comfortable with beautiful detailing inside and out. The workmanship and quality of Audi speaks for itself! Great choice!

Definitely! Back track about eight years and you'd find me purchasing a new car at a dealership. The salesmen were hungry, it took nearly seven hours, and the dealership delivered a car with scratches and a dent! In May of 2018 I tried again. My experience at Audi Ontario was phenomenal! I took care of most everything via text and a few phone calls. My car was sharp and waiting for me. I even got to test drive the car far further than anyone else permitted. Get this, I even enjoyed chatting with that guy that tries to sell you incidentals and ridiculous insurance. Here's the take away???Mike Abujaber was leading the process. Mike got me in, got me out, and sent me on my way with a big smile on my face. Look new further. This guy's awesome!! Contact Mike Abujaber for your needs. E:mabujaber@audiontario.com P: (951) 688-3332

The car meets all my needs from a function standpoint plus it is fun to drive. It has great acceleration and body roll its negligible. Gas mileage is as advertised, which is exemplary for a car with this kind of performance. I was hesitant in buying a four cylinder engine in a vehicle of this size and weight, but the performance is so much better than the six cylinder I had in the Lexus RX350 that I had right before this car. One major plus for the Audi is it always seems to be in the right gear for accelerating from a start or on the highway. There is no lag in waiting for the transmission to shift or for the turbo to kick in. Plus there are so many ways to set the way the car for shifting, steering feedback and suspension that it is nearly impossible not to find the right setting for any given situation. Functionally, there is plenty of room for four full-sized people and luggage, boxes, golf clubs or whatever else you want to throw in the back. The only minus that I have noted so far is the lack of interior storage for small items. The glovebox is plenty big, but the console has very limited storage capacity and the doors do not have a very functional bins for storing anything larger than a sunglass case. The bin in the console is always open and the design needs some more thought. My car has the upgraded stereo, which eats up space under the floor in the rear hatch area.

I had an excellent experience at Audi Ontario purchasing a new 2018 Q7. I visited the dealership from Orange County (about an hour drive away) because it had a certified pre-owned vehicle that I was originally interested in. I typically buy CPO vehicles for the cost savings, extended warranties, and no-haggle pricing. They did have the vehicle was originally interested in as advertised, but after meeting with Brandon Clemons and Jhovan Coronado and discussing other options, I ended up leasing a new vehicle. Jhovan was able to locate the exact vehicle I wanted at another dealership and had it delivered later that same day, saving me another trip out from Orange County to pick it up. I've financed 6 difference vehicles (Acura, Lexus (2), Toyota (2), and Volkswagon) over the past 20 years and the experience at Audi Ontario was by far the smoothest and pain free. No hard sales tactics for additional options and service contracts that I didn't want or need. If you're in the market for an Audi, I highly recommend visiting Ontario, even if there are other dealerships closer to you.

This car met all of my needs and feels very luxurious to drive. I wish there was more storage room in the console and the drink holders are awkward with the console tray.

I really like how this vehicle drives so well, very smooth, responsive, and extremely comfortable drive. The exterior and exterior of the Q5 is beautiful. I do wish it had the touchscreen option however in this SUV with its infotainment system I don’t miss that option too much. The panoramic sunroof is a great feature. I definitely would recommend this vehicle to others.

Thank you so much to Todd, who helped my husband and I pick out our brand new 2018 Audi A4 (in scuba blue 😉) you made our experience great and were so helpful and quick to answer questions and explain everything. Appreciate the honesty. 💙 The Rodemoyers

The vehicle had a very good price, unfortunately the sales person ( Z Mehdi) did not fulfill his commitment, will think twice before going again

My first time buying an Audi. And it was the best Dealer experience my family and I had ever experienced! First off, our salesperson Joshua Rambow was great, 5 stars or more if possible! He was very professional, knowledgeable and very helpful during our visit at Walters Audi in Riverside. I spent about two weeks working with him on getting the best price possible on my 2018 A5 Sportback. He was able to beat the ???best price??? of all Audi Dealers from the surrounding areas. He was very patient with me during the negotiating process. He was up front with the ???Out the door price??? and did not hesitate to make sure he got our business. He definitely earned our business and will not hesitate to purchase from him again on our next Audi purchase. Special thanks to his partner Isaac Ordinola who also assisted us when Joshua was off work or busy with another customer. Isaac???s ???She???s here??? video/email when the car arrived at their lot was great! Cool to see the car was still wrapped and covered, new and looking gorgeous. =) Special thanks also to Andy Bartoli who made the "signing" of the papers fast and stress free. Lastly, I also wanted to thank you guys for staying well over 30 minutes past closing time to help me. Great job guys and well done on making a very satisfied customer!

The Audi Q5prestige package had drivers assistance and heads up dispay and a\c and heated seats. Great car for the money and a lot of fun to drive

I was shopping for a 2015 Subaru Outback 3.6R as a replacement for an upcoming lease return, and was not finding what I was looking for locally in the Sacramento area. I cast a wider net in searching (about 500 mile radius), and came upon just what I was looking for posted by Audi Ontario as one of their recent trade-ins. The team were extremely helpful and responsive over multiple weeks of contact and my hectic schedule, even shooting and posting a custom video of the vehicle just for me. Special shout outs to Zachary White and Kanisha Brown for their weeks of communication, coordination, outreach, and audio-visual effects. The team was very professional and coordinated with me on my schedule. I was able to fly down from Sacramento to Ontario on a Sunday, where the team had the vehicle ready for inspection and drive on my schedule. Negotiation with Zachary White and Mike AbuJaber was quick, polite and professional. Once we reached a consensus, we settled into prepping paperwork, and they graciously shared with me lunch they had brought in for the team (pizza!). The finance team of John Scholz and Rose Ruiz are extremely well organized, efficient, friendly and professional. They were very supportive, kind and professional as we worked through a speed bump with my bank on my pre-approved loan. Finally, Zachary White followed up with the original owner to retrieve the cargo cover for the Subaru, and the previous owner (now an owner of another fine Audi!), was nice enough to drop off the tonneau for me so I lacked for no missing part for my new-to-me Subaru. I have to say that my purchase of this pre-owned Subaru from Audi Ontario was truly a pleasant experience, and I sincerely recommend this dealership. Side note for those of you considering traveling in from far away to evaluate a vehicle at this dealership, it is just a few minutes away by shared service transport from the Ontario airport (e.g., Uber, Lyft, taxi). This made it super convenient for the initial visit and test drive.

So far we are thrilled with this new Audi. We went from an A4 sedan to the Q5 SUV. Looking forward to the same quality and reliability that our previous Audi gave us.

Had to make an emergency visit for new battery on my C300. Desiree was absolutely wonderful, got me in and out so very quickly and so much less stress on me. The work was done and car washed. It looked almost new (2008) . This experience ensures that I will be returning for further services.

This car is like a dream. The ride is so smooth and the control I have while driving is amazing. It accelerates nicely and the turns are tight. It has so many bells and whistles technologically but they are easy to figure out.

We just purchased our first Audi, a 2017 Q7, on Saturday. Having driven two BMW wagons for 9 years (535xiT and 328iT), we decided it was time to get a 3-row SUV for our family of four. We were looking for a comfortable vehicle for family road trips which could also haul a few extra kids for soccer carpooling. Our top two choices came down to the Audi Q7 and Volvo XC90. Both seem like good cars with plenty of youtube videos and car blogs comparing the two, but for us, the Q7 was the clear winner after test driving both vehicles. Since we live in San Diego, we first exchanged emails with Brett over a span of 3 weeks before visiting Walter's Audi. Brett was incredibly responsive, patient, and helpful throughout the buying process. He was very transparent with internet/Costco pricing. He was not pushy at all, unlike some of the high-pressure sales tactics or arrogant attitude we experienced at other Audi dealerships. We will definitely come back to see Brett should we be looking for another Audi.

Excellent quality inside and out. A pleasure to drive. Great service from West County Audi. Performance exceeds my expectations to the max. Like to be seen driving this car.

Definitely! Back track about eight years and you'd find me purchasing a new car at a dealership. The salesmen were hungry, it took nearly seven hours, and the dealership delivered a car with scratches and a dent! In May of 2018 I tried again. My experience at Audi Ontario was phenomenal! I took care of most everything via text and a few phone calls. My car was sharp and waiting for me. I even got to test drive the car far further than anyone else permitted. Get this, I even enjoyed chatting with that guy that tries to sell you incidentals and ridiculous insurance. Here's the take away???Mike Abujaber was leading the process. Mike got me in, got me out, and sent me on my way with a big smile on my face. Look new further. This guy's awesome!! Contact Mike Abujaber for your needs. E:mabujaber@audiontario.com P: (951) 688-3332

I had an excellent experience at Audi Ontario purchasing a new 2018 Q7. I visited the dealership from Orange County (about an hour drive away) because it had a certified pre-owned vehicle that I was originally interested in. I typically buy CPO vehicles for the cost savings, extended warranties, and no-haggle pricing. They did have the vehicle was originally interested in as advertised, but after meeting with Brandon Clemons and Jhovan Coronado and discussing other options, I ended up leasing a new vehicle. Jhovan was able to locate the exact vehicle I wanted at another dealership and had it delivered later that same day, saving me another trip out from Orange County to pick it up. I've financed 6 difference vehicles (Acura, Lexus (2), Toyota (2), and Volkswagon) over the past 20 years and the experience at Audi Ontario was by far the smoothest and pain free. No hard sales tactics for additional options and service contracts that I didn't want or need. If you're in the market for an Audi, I highly recommend visiting Ontario, even if there are other dealerships closer to you.

I been coming to Audi service station and ever since Luis Macias helped me out for service,car wash setting appointment he???s always there to provide help. I am so happy the way things aren???t going and even telling my friends if ever they are planning on buying a new car get an Audi and I recommending Ontario Audi excellent place to go. Thank you for your great service 🙏 Luisito Ojeda

Good so far. For a 4 cylinder it can generate a good bit of power when needed. My only complaint so far is that it has minimal storage. The console compartment is small and cannot be accessed unless the cup holder of cups is emptied!

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

The 2016/2017 models were the bulk of my test driving. Ended up buying the 2016 Q5 2.0 Premium Plus with ~25k miles on it. Handled like a dream, technology package is great, and gets pretty good mileage. Certified Pre-Owned is the way to go as you can get original warranty as well as the comfort knowing that the car has undergone all of the relevant inspections. Overall great car with good price and resale value.

I visited Audi Ontario for maintenance of my vehicle ( Audi a4 ) and i totally recommended this dealer. From day one the service department has been so helpful, given me advice and recommended the best for my vehicle, they do a free multi poit inspection every time i visit them and thanks to that i feel more comfortable driving my vehicle avoiding expensive repairs in the future. The staff from the service department that helped me has been the best experience i ever had. My personal experience is based on the quality of service from Luis Macias ( Audi Service Consultant) of Audi Ontario. I strongly encourage you to give him a call if you need a experienced advice on anything related to your vehicle (909) 292 9700 ext 9713. He would accommodate a rental car for you and will keep you updated and will suggest what's best for you. What i love the most is the way i bring my car to them ( perfectly clean ) Is the way they returned to me. I hope this review will help someone , we know how frustrating is at times visiting a dealer, But i have to say not this one.

Quality car with amazing amount of technology. My insurance went down compared with a 2011 Buick! Quite economical too on gas. Recommend it for a family, safe transporting children.

We just purchased our first Audi, a 2017 Q7, on Saturday. Having driven two BMW wagons for 9 years (535xiT and 328iT), we decided it was time to get a 3-row SUV for our family of four. We were looking for a comfortable vehicle for family road trips which could also haul a few extra kids for soccer carpooling. Our top two choices came down to the Audi Q7 and Volvo XC90. Both seem like good cars with plenty of youtube videos and car blogs comparing the two, but for us, the Q7 was the clear winner after test driving both vehicles. Since we live in San Diego, we first exchanged emails with Brett over a span of 3 weeks before visiting Walter's Audi. Brett was incredibly responsive, patient, and helpful throughout the buying process. He was very transparent with internet/Costco pricing. He was not pushy at all, unlike some of the high-pressure sales tactics or arrogant attitude we experienced at other Audi dealerships. We will definitely come back to see Brett should we be looking for another Audi.

Great SUV with lots of great features. Smooth drive and settles well on the road. If you are looking for a luxurious and well performing SUV, the Audi Q5 is it.

We just bought a 2014 Nissan Titan thanks to Jose Herrera! I highly reccomend making your purchase at this dealer. We experienced a smooth proccess. Thank you.

Love this car. Sporty and smooth. Ride is great with power and off road capabilities when I need it. Looking forward to going off road and towing.

GREAT BUYING EXPERIENCE, SALESMAN ANTONIO WAS GOOD AND FUN, HE TOOK MY BARBS AND KIDDING IN STRIDE. RONICE THE GAL THAT DOES THE PAPER WORK HAS A GREAT PERSONALITY, SHE COULD TAKE MY KIDDING AND FIRE BACK A COMEBACK, HAD A GREAT HANDSHAKE. ONLY PROBLEM, DOING THE PAPERWORK TOOK TOO LONG, I PRESUME BECAUSE QUITE A FEW CARS WERE SOLD THAT DAY

Great vehicle, great value, great appearance. Just got back from a trip to the mountains, my Q5 performed beautifully. Can't wait to take another trip.

On 9/1/18 we went to the Audi of Ontario to look at Labor Day weekend deals. Estevan Alvarez was so helpful and knowledgeable on all of the Audi models. What we appreciated most was that he was very easy going and not pushy like many salemens are! After a few hours we got a great deal on our first Audi Q7 and couldn???t be happier! I would recommend this dealership to anyone looking for a luxury safe and beautiful car/ suv !