Used Audi Q5 for Sale in Riverside, CA

Let me start off by saying that I wasn't able to purchase a vehicle from RPM due to paperwork issues that were out of RPM control and mine. To be perfectly honest with you I was scared to death that they were going to rob me blind because we're in different states and I wasn't able to view the vehicle in person. I was going to buy the vehicle sight unseen. I prayed on it and put my faith in GOD and let me say that "Junior and Marcus" were not only HONEST, TRUST WORTHY and FAIR they were HASSLE FREE and the BEST car salesman I've ever dealt with. I regret not being able to complete the deal. If I'm ever in the market for a new/used car from CA I'm checking RPM first, and I suggest you do the same¿¿

It far exceeded my expectations for a replacement SUV for my Cadillac Escalade! It was the Premium SUV by Audi which offered a loaded package which had low mileage.

We had been looking for a used 2018 Audi Q5 for some time and had run into too many poorly run dealerships that simply did not listen to what we wanted in our area. Once we expanded our search, we found Marcos Morales at Walter's Audi in Riverside who went SO FAR BEYOND what any salesperson has done in the past. He was AMAZING start to finish and truly understands that this is a SERVICE oriented business and you have to LISTEN to what the customer wants, not TELL them. He did a personalized video of the vehicle we were interested in. He answered EVERY question we had in a quick and courteous fashion. He was professional and LISTENED (note to other dealerships we did NOT buy from: YOU listen to US, not the other way around!) to our needs, and we drove over 350 miles to get this car, bypassing a lot of dealerships along the way! Just a great experience buying a car from Walter's Audi and Marcos Morales.

This car met all of my needs and feels very luxurious to drive. I wish there was more storage room in the console and the drink holders are awkward with the console tray.

Great vehicle, great value, great appearance. Just got back from a trip to the mountains, my Q5 performed beautifully. Can't wait to take another trip.

I bought my 2017 A3 from another local dealer, and found their service department to be a little frustrating to contend with, so I brought the car to Audi of Ontario. Right from the start, I found this dealership very easy to work with. Erik Garcia is my service advisor, and he is probably the best advisor I've had across several brands. He listens to what I tell him, he relates to the issue and how it impacts his customer, and he makes sure to follow up in a very timely manner. I have a solid understanding of the mechanics of a car, and Erik understood that he had to relate to me differently than some other customers. He has conversations with me that are not so elementary that they don't tell me anything, and not so advanced for me to not understand. He put the effort in to pay attention to my level of knowledge so that it didn't become frustrating to me. Shortly after one visit, I received an email that the dealership was interested in buying my car. I was surprised as it was a lease, and I was only 14 months in. I met with Raymundo Lopez who was absolutely terrific to work with. He explained the process he wanted to follow to me, which put me at great ease. I generally do not like the schmoozy sales experience, but there was none of that. He was up front, honest, and timely. I took this opportunity to upgrade, and Raymundo was extremely patient as I looked at many different situations that would work for me. We looked at everything from another A3 to an A5, to a TT. In the end, I walked away with a fully decked out A4 Quattro that I absolutely LOVE!!! It cost a little more than I planned, but I'm good with it. And when you think about it, isn't that the true sales success story? Customer is happy and gets something they love, the dealer sold something of higher value. I cannot say enough good things about my experience with Erik and with Raymundo. The terrific experience in the service department lead to a really great (and unexpected) sales experience. I would highly recommend Erik Garcia for all of your service needs, and Raymundo Lopez for all of your sales needs!! A quick follow-up.....I have personalized plates, and had to go through the arduous DMV process of waiting for the new registration to get processed, then transfer the vanity plates over. The DMV has a new process regarding this, requiring permission from the leasing company to do this. I called Raymundo, and he started making calls to find out what to do. This happened several weeks after the sale, which further exemplified his professionalism. He did not push me off because the sales was done, he went all out. THAT is the great experience you can expect from Raymundo!! I will add that the billing guy was the only shortcoming through all of this. Not "bad" per se, just not great. His personality was lackluster, and when he tried to push the extra warranty on me, and I refused, he tried an angle I did NOT like at all.....he used the line "well, if you think you want to take a risk like that, it's your choice". I don't do passive-aggressive, and was not happy about that AT ALL. But.....in the end, I have a great car that I love, and overall, a terrific experience that I tell everyone I can about. It is my feeling that since he is responsible for processing all of the paperwork, including the registration, he should have known about this vanity plate requirement, and explained it to me. That way, I wouldn't have had the added stress of finding out about it, and dealing with it while at the DMV. That, I believe, is a major fail on his part. I would recommend both of these gentlemen to care for your Audi needs. They are the best, and I will definitely be back :)

The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.

Definitely! Back track about eight years and you'd find me purchasing a new car at a dealership. The salesmen were hungry, it took nearly seven hours, and the dealership delivered a car with scratches and a dent! In May of 2018 I tried again. My experience at Audi Ontario was phenomenal! I took care of most everything via text and a few phone calls. My car was sharp and waiting for me. I even got to test drive the car far further than anyone else permitted. Get this, I even enjoyed chatting with that guy that tries to sell you incidentals and ridiculous insurance. Here's the take away???Mike Abujaber was leading the process. Mike got me in, got me out, and sent me on my way with a big smile on my face. Look new further. This guy's awesome!! Contact Mike Abujaber for your needs. E:mabujaber@audiontario.com P: (951) 688-3332

The Q5 meets all of my needs. It's very comfortable with beautiful detailing inside and out. The workmanship and quality of Audi speaks for itself! Great choice!

I had an excellent experience at Audi Ontario purchasing a new 2018 Q7. I visited the dealership from Orange County (about an hour drive away) because it had a certified pre-owned vehicle that I was originally interested in. I typically buy CPO vehicles for the cost savings, extended warranties, and no-haggle pricing. They did have the vehicle was originally interested in as advertised, but after meeting with Brandon Clemons and Jhovan Coronado and discussing other options, I ended up leasing a new vehicle. Jhovan was able to locate the exact vehicle I wanted at another dealership and had it delivered later that same day, saving me another trip out from Orange County to pick it up. I've financed 6 difference vehicles (Acura, Lexus (2), Toyota (2), and Volkswagon) over the past 20 years and the experience at Audi Ontario was by far the smoothest and pain free. No hard sales tactics for additional options and service contracts that I didn't want or need. If you're in the market for an Audi, I highly recommend visiting Ontario, even if there are other dealerships closer to you.

I was shopping for a 2015 Subaru Outback 3.6R as a replacement for an upcoming lease return, and was not finding what I was looking for locally in the Sacramento area. I cast a wider net in searching (about 500 mile radius), and came upon just what I was looking for posted by Audi Ontario as one of their recent trade-ins. The team were extremely helpful and responsive over multiple weeks of contact and my hectic schedule, even shooting and posting a custom video of the vehicle just for me. Special shout outs to Zachary White and Kanisha Brown for their weeks of communication, coordination, outreach, and audio-visual effects. The team was very professional and coordinated with me on my schedule. I was able to fly down from Sacramento to Ontario on a Sunday, where the team had the vehicle ready for inspection and drive on my schedule. Negotiation with Zachary White and Mike AbuJaber was quick, polite and professional. Once we reached a consensus, we settled into prepping paperwork, and they graciously shared with me lunch they had brought in for the team (pizza!). The finance team of John Scholz and Rose Ruiz are extremely well organized, efficient, friendly and professional. They were very supportive, kind and professional as we worked through a speed bump with my bank on my pre-approved loan. Finally, Zachary White followed up with the original owner to retrieve the cargo cover for the Subaru, and the previous owner (now an owner of another fine Audi!), was nice enough to drop off the tonneau for me so I lacked for no missing part for my new-to-me Subaru. I have to say that my purchase of this pre-owned Subaru from Audi Ontario was truly a pleasant experience, and I sincerely recommend this dealership. Side note for those of you considering traveling in from far away to evaluate a vehicle at this dealership, it is just a few minutes away by shared service transport from the Ontario airport (e.g., Uber, Lyft, taxi). This made it super convenient for the initial visit and test drive.

The car meets all my needs from a function standpoint plus it is fun to drive. It has great acceleration and body roll its negligible. Gas mileage is as advertised, which is exemplary for a car with this kind of performance. I was hesitant in buying a four cylinder engine in a vehicle of this size and weight, but the performance is so much better than the six cylinder I had in the Lexus RX350 that I had right before this car. One major plus for the Audi is it always seems to be in the right gear for accelerating from a start or on the highway. There is no lag in waiting for the transmission to shift or for the turbo to kick in. Plus there are so many ways to set the way the car for shifting, steering feedback and suspension that it is nearly impossible not to find the right setting for any given situation. Functionally, there is plenty of room for four full-sized people and luggage, boxes, golf clubs or whatever else you want to throw in the back. The only minus that I have noted so far is the lack of interior storage for small items. The glovebox is plenty big, but the console has very limited storage capacity and the doors do not have a very functional bins for storing anything larger than a sunglass case. The bin in the console is always open and the design needs some more thought. My car has the upgraded stereo, which eats up space under the floor in the rear hatch area.

After owning 2 Audi???s Q7 decided to purchase the new S5 sports back and I was help by Raymundo Lopez, he was knowledgeable and responded to every questions that I had, even he drove to get me over an hour away to test drive the car and finalize the deal, very satisfied overall 👍🏼

Very spacious, Drives and looks amazing I will miss this car. I needed to down size there is nothing wrong with this car. You w

Thank you so much to Todd, who helped my husband and I pick out our brand new 2018 Audi A4 (in scuba blue 😉) you made our experience great and were so helpful and quick to answer questions and explain everything. Appreciate the honesty. 💙 The Rodemoyers

I really like how this vehicle drives so well, very smooth, responsive, and extremely comfortable drive. The exterior and exterior of the Q5 is beautiful. I do wish it had the touchscreen option however in this SUV with its infotainment system I don’t miss that option too much. The panoramic sunroof is a great feature. I definitely would recommend this vehicle to others.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

fun car. Handles nicely in rain and snow with all season tires . Mine came with summer tires new (don’t know why). Had to replace them at 9k

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

The vehicle had a very good price, unfortunately the sales person ( Z Mehdi) did not fulfill his commitment, will think twice before going again

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

The Audi Q5prestige package had drivers assistance and heads up dispay and a\c and heated seats. Great car for the money and a lot of fun to drive

I could not believe how easy - and fast - buying a car could be. I decided a used car was for me, so I started looking online and at local dealerships. All I can say is that that experience was enough to put me off the whole process. Dealer add-ons. Limited or no warranty. ???What are you willing to pay???? Enough!!! I saw an ad online for Carvana, which I had never heard of, and thought ???what the heck.??? Such a great find! From the quick and easy search, to no haggle pricing, to easy payment (I was able to pay cash online, but they also offer financing), to a no-risk 7-day return policy AND an additional 100-day warranty on top of that! There was nothing to lose. It took only a few days for delivery - to my home! - and the paperwork was handled in about 5 minutes. They even had a notary show up! They handle the registration, too - no waiting in line at DMV. Bottom line: I love the car, I got it at a good price, and it could not have been easier. Actually, it???s scary how easy it was. I have to stop myself from looking more on he Carvana website, lol.

So far we are thrilled with this new Audi. We went from an A4 sedan to the Q5 SUV. Looking forward to the same quality and reliability that our previous Audi gave us.

Carvana has the most Happy & Helpful Reps. I have ever dealt with. I called a LOT leading up to my delivery, One poor guy was on the phone with me for nearly an hour trying to deal with my bank (it was fully automated and difficult), but the entire time he remained happy and kept chatting with me as we got through the process, I felt important and extremely valued. Anywhere else would have just put me on hold for ten minutes at a time, but not my new friends at Carvana! The entire Experience - from browsing online, to the first test drive - was very enjoyable ! I almost want to buy another car so I can do it all over again... it sounds like a joke, but you will understand when you experience it yourself. 🎶Car-vana-oooo-na-na🎶

The 2016/2017 models were the bulk of my test driving. Ended up buying the 2016 Q5 2.0 Premium Plus with ~25k miles on it. Handled like a dream, technology package is great, and gets pretty good mileage. Certified Pre-Owned is the way to go as you can get original warranty as well as the comfort knowing that the car has undergone all of the relevant inspections. Overall great car with good price and resale value.

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

Great quality, fun to drive, a terrific automobile! The Audi product deserves a second look it's comfortable and performs very well in all types of road conditions.

I been coming to Audi service station and ever since Luis Macias helped me out for service,car wash setting appointment he???s always there to provide help. I am so happy the way things aren???t going and even telling my friends if ever they are planning on buying a new car get an Audi and I recommending Ontario Audi excellent place to go. Thank you for your great service 🙏 Luisito Ojeda

Good so far. For a 4 cylinder it can generate a good bit of power when needed. My only complaint so far is that it has minimal storage. The console compartment is small and cannot be accessed unless the cup holder of cups is emptied!

My first time buying an Audi. And it was the best Dealer experience my family and I had ever experienced! First off, our salesperson Joshua Rambow was great, 5 stars or more if possible! He was very professional, knowledgeable and very helpful during our visit at Walters Audi in Riverside. I spent about two weeks working with him on getting the best price possible on my 2018 A5 Sportback. He was able to beat the ???best price??? of all Audi Dealers from the surrounding areas. He was very patient with me during the negotiating process. He was up front with the ???Out the door price??? and did not hesitate to make sure he got our business. He definitely earned our business and will not hesitate to purchase from him again on our next Audi purchase. Special thanks to his partner Isaac Ordinola who also assisted us when Joshua was off work or busy with another customer. Isaac???s ???She???s here??? video/email when the car arrived at their lot was great! Cool to see the car was still wrapped and covered, new and looking gorgeous. =) Special thanks also to Andy Bartoli who made the "signing" of the papers fast and stress free. Lastly, I also wanted to thank you guys for staying well over 30 minutes past closing time to help me. Great job guys and well done on making a very satisfied customer!

This car is like a dream. The ride is so smooth and the control I have while driving is amazing. It accelerates nicely and the turns are tight. It has so many bells and whistles technologically but they are easy to figure out.

We just purchased our first Audi, a 2017 Q7, on Saturday. Having driven two BMW wagons for 9 years (535xiT and 328iT), we decided it was time to get a 3-row SUV for our family of four. We were looking for a comfortable vehicle for family road trips which could also haul a few extra kids for soccer carpooling. Our top two choices came down to the Audi Q7 and Volvo XC90. Both seem like good cars with plenty of youtube videos and car blogs comparing the two, but for us, the Q7 was the clear winner after test driving both vehicles. Since we live in San Diego, we first exchanged emails with Brett over a span of 3 weeks before visiting Walter's Audi. Brett was incredibly responsive, patient, and helpful throughout the buying process. He was very transparent with internet/Costco pricing. He was not pushy at all, unlike some of the high-pressure sales tactics or arrogant attitude we experienced at other Audi dealerships. We will definitely come back to see Brett should we be looking for another Audi.

Excellent quality inside and out. A pleasure to drive. Great service from West County Audi. Performance exceeds my expectations to the max. Like to be seen driving this car.

After several weeks worth of headaches, from the total loss of my vehicle to dealing with other dealerships that didn???t seem to know what they were doing, I decided to go with the big boys at Walter???s Audi and do not regret my decision AT ALL. They responded to my email inquiry faster than any other dealer I???ve dealt with and had their amazing sales assistant Jennifer on the line with me gathering all of my information and she was also very transparent about the whole thing. I was approved less than 24hrs later for the vehicle I wanted and received a congratulatory call from Angel Ortiz and also, the awesome, Brett who helped me with the entire process onsite at the dealership. He definitely solidified me knowing I made the right decision. Rob, the financial manager, was also very helpful (and funny) and even worked out a deal on warranty and maintenance for me and went out of his way to secure a lower APR. They listened to all my needs and delivered far beyond my expectations. Even the other representatives at the dealership were friendly and congratulated me on my purchase. Needless to say I???ll be getting all of my future Audi???s from this location. Brett, I???ll see ya when it???s time for the R8 :-).

I have never been this satisfied with an automobile. Great acceleration, comfortable, stylish and a great value for the price. I have owned approximately 50 cars. This one is a keeper.

I visited Audi Ontario for maintenance of my vehicle ( Audi a4 ) and i totally recommended this dealer. From day one the service department has been so helpful, given me advice and recommended the best for my vehicle, they do a free multi poit inspection every time i visit them and thanks to that i feel more comfortable driving my vehicle avoiding expensive repairs in the future. The staff from the service department that helped me has been the best experience i ever had. My personal experience is based on the quality of service from Luis Macias ( Audi Service Consultant) of Audi Ontario. I strongly encourage you to give him a call if you need a experienced advice on anything related to your vehicle (909) 292 9700 ext 9713. He would accommodate a rental car for you and will keep you updated and will suggest what's best for you. What i love the most is the way i bring my car to them ( perfectly clean ) Is the way they returned to me. I hope this review will help someone , we know how frustrating is at times visiting a dealer, But i have to say not this one.

The Audi Q5 is very quiet, comfortable and easy to drive. It's 2 liter, turbo engine has plenty of power. The all wheel drive is excellent, as I had no trouble whatsoever getting up a steep hill on our neighborhood during the snow days. The only negative is the center hump in the back which decreases the comfort of a 5th passenger.