Used 2019 Audi Q5 for Sale in Parsippany, NJ

bought our 2nd a5 convertible from dch , jake was great process was effortless! WILL BE BUYING MY NEXT AUDI FROM DCH!

Quality car with amazing amount of technology. My insurance went down compared with a 2011 Buick! Quite economical too on gas. Recommend it for a family, safe transporting children.

Joe was knowledgeable, friendly, honest and patient. It took me a few trips to even find the car i wanted and eventually joe held a car for me that was still being built! He kept his promise and as soon as it came in, i walked out the same a very happy customer. i will refer customers and i will keep coming back. The dealership was great - clean, friendly, professional and honest. They don't play any dealer games here - if you want to see all the numbers and know you're getting a great deal without the haggling, this is the place and joe s is your guy!

ive Always liked the 14-16 e class body but still in love w my 09 e63. I went to look and to my surprise I found the color combo I was looking for. Keep in mind that I was maybe 3-6 months away from being ready to make such a move. Well Charles gaskin treated me like someone of value ( like a Saudi prince ) I couldn???t even give him my typical rough treatment. ( I???m usually really bad w sales men ) he answered all my questions w no xxxxxxxxx, and exceeded my expectations. The deal took a bit long ( banks fault) so he treated me to a dinner and even had soft drinks available. You???d swear I was spending over 150,000 at a German dealership but no. Not even a third of that. If you don???t stop to stare at your car when you park it you bought the wrong car, if you leave the dealership feeling unhappy or you just wish you could kick the sob down some stairs than you definitely delt with the wrong salesman. Charles is a gentleman and a pleasure to do business with. Think I may have just made a new friend. Btw the car is incredible too.

Good so far. For a 4 cylinder it can generate a good bit of power when needed. My only complaint so far is that it has minimal storage. The console compartment is small and cannot be accessed unless the cup holder of cups is emptied!

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

It all happened so quickly! Our daughter is turning 17 in March. Her dream car... A White Audi A3. After a web search we found the perfect one for her. This brought us to Jack Daniels Audi Dealer in Paramus to see for ourselves. Guess what?! The car was perfect. It seemed as if it was waiting for just her! That afternoon we were introduced to a professional, knowledgeable and most helpful sales person, Ralph. From the moment we met him, he made us feel comfortable. Ralph took his time with us and answered our million questions with ease and confidence. He took us for a test drive and even had my daughter practice driving in a safe open lot. (She has her permit) The next day we brought my husband back to the dealer...to our surprise, he agreed to this purchase! We have a very happy girl. :) Most importantly we feel at ease knowing that Brooke will be driving a very safe car. Needless to say, we will be back in the near future, as I would now like a new Audi for myself. We highly recommend this dealership; everyone made us feel extremely welcomed. Awesome experience! Thank you, Karen, Bob and Brooke Alexander

My girlfriend and I just leased a 2016 Audi Q3 through Jack Daniels Audi of Paramus. This is our first time using this dealership and we couldn't be more pleased with the customer service of the entire sales department. At first, we were a little unsure as to which Q model would best suit our needs however our salesman, Jim Stampf was outstanding from beginning to end! Jim really highlighted the value and luxury of the Audi brand, while still keeping a real and down to earth persona. He took time to show us the service area and personnel during our test drive which was indeed comforting. After making our decision to lease the Q3 and running the numbers, he was extremely patient in explaining every rebate, discount and option that was included in the price of the vehicle. This is the first vehicle I have financed/leased so I had a lot of questions and he had answers. My girlfriend is currently living in New York while I am in New Jersey so there was some difficulty in the paperwork and logistics, however they took care of everything hassle-free. Unfortunately we could not take delivery of the vehicle on that same day because of the finance department being busy. Jim gave us his cell phone number to keep in contact during the week. After setting the delivery date and time up for the following Saturday, everything went smoothly. We arrived on Saturday and the vehicle was sitting right out front and ready to go. Now this is a high volume highway dealer right? Well you would have thought that I purchased an R8 because of the way I was greeted by the staff upon arrival. They have courtesy valet parking and every staff member remembered us from the previous week. The PDI department did a great job of cleaning up the vehicle. Jim came out and introduced us to the F&I guy, Adam Zabrocki. There was an issue with the registration so Adam had to re-do all of the paperwork. This was no fault of his but instead of us waiting around for them to correct the paperwork, Jim took that as an opportunity to start showing us all of the features of the vehicle. He did a satisfactory and in depth job of showing us all of the features and functions. As soon as Jim was done showing us the vehicle he brought us back to Adam who was all ready to go with the paperwork. This showed me great efficiency and my time was not wasted. Adam was friendly, personable and professional in explaining all of the terms and agreement. I work for a car dealership myself and got insurance plans through my dealer so I respectfully declined and of the add on insurance programs that Adam had to offer. He was never nasty or rude and was not pushy at all, just a real friendly easy going guy! We dealt with John Zingani and Solomon Faizi as well. Just from being in the business myself, you can tell that these guys are a good team and are the real deal. True seasoned professionals. I talked to Solomon about a possible unrelated business opportunity and I can say from experience that he is an honest man. Everyone gives firm handshakes and the employees all seem happy to work and be there. All said and done I thought that they did a magnificent job in all aspects of the selling process, which will make me a returning customer for my next vehicle! Thank you Jack Daniels Audi!

Purchased the New 2017 Q3 after a wonderful sales experience. Days later I drove the New 2017 Q5 and decided to switch cars to the new 2017 Q5. Not only My sales specialist Ms. Marilyn Tedesco and the sales manager Mr. Edwin Mercedes were so excited, they actually helped me very efficiently and promptly through the exchange process. Let me say this, I paid for the difference in prices which was very fair and was out of the dealership with the new Q5 in less than half an hour..This is how business is done and loyalty is granted. I'm very happy, and satisfied about the whole process form beginning to end specially that I live in NYC and ending up purchasing from Audi Meadowlands. That says a lot. Friendly, Professional , Knowledgeable, and eager to please staff, and now I'm definitely an existing and future client. Thank you. Amr Sanduby

This was my first purchase from Jack Daniels Audi of Upper Saddle River, and my fourth Audi vehicle. It did not disappoint! I purchased a new 2018 Audi Q7. I worked with both Will Giarusso and Matt Siderio, who were both tremendously professional, polite, and attentive. Will went above and beyond ??? locating the specific vehicle, delivering the vehicle to me, staying after hours, etc. Overall, a positive and first-rate experience!

We leased a gorgeous, white Macan GTS approximately one month ago after the sales manager, John Panagia, undercut the competition and made the deal happen on a Saturday afternoon. We were ready to sign at another dealership when our salesman David Chais contacted me and was able to match the price after getting the approval by John Panagia. We immediately drove over to Jack Daniels dealership where our deal was honored. Thanks to John Panagia along with David Chais, Jack Daniels now has our loyalty. We strongly recommend dealing with John and his team.

Adrian the service rep was helpful and personable from the initial phone call to set-up the appointment for the first 10,000 mike service due on the vehicle, to arranging for the loaner. Also, I elected to have the car detailed while in for servicing and the did a beautiful job. Will definitely be using them again.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Before I test drove and decided to get the Q5 I would see them on the road and thought what a great looking SUV. I also did my homework and studied up on them and compared to other SUV's that were similar. I have driven the Q5 for 3 weeks now and so far it has been great. I think the interior and exterior look great. The SUV handles well and has great power for a 4 cylinder @ 248 hp. My only complaint would be the infotainment system. I do not like the screen sitting on the dash like a flat screen TV, nor do I like having to use knobs to control everything. I wish everything was touchscreen like my Hyundai Tucson was. Seems some of the German manufacturers are behind the curve on infotainment technology.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

As soon as I walked through those doors there at Audi Brooklyn, I felt comfortable knowing I made the right decision. The staff were very warm-hearted, welcoming me with complimentary coffee and conversation. They perfectly understood why I chose the Audi brand. Needless to say, every car in there was exquisite. 👍🏽Looking forward to driving my new Car off the lot very soon!!

I hit a pothole on a Brooklyn Street after the last NY snow and got 2 blowouts, front and rear tires on the drivers side. I was able to pull into a legal parking spot. My car does not have a spare, and even if it did it wouldn't help. I contacted roadside assistance and waited on hold for 1 hour. Finally I contacted Audi Brooklyn service department and explained my situation. The service manager set up a pickup and drop-off situation for me. The next morning at 9am 2 technicians came and changed the 2 flats with 2 spares they brought with them and took my car into service. They even reminded me that I had Audi Tire Hazard insurance, so the whole thing cost me nothing out of pocket. 2 new tires. Pickup and Drop-off. $0. Wow! Thank You!

I am a salesman and travel up and down the east coast in my Q5, its been having some sporadic electrical demons that no one between Florida and Maryland could figure out. I was in Brooklyn on a sale lead when my Audi decided to go on the fritz again. I happened to be right around the Corner from Audi of Brooklyn and reluctantly rolled into their service Department. I spoke with service advisor Henry Fink and he confidently assured me his team could fix my vehicle. He went above and beyond to get my vehicle to his #1 tech Tim Chan. These guys delivered as promised. It has been over 15000 miles since they worked on my vehicle and I have not had any issues. Just wanted to take a few minutes out of my day to applaud these guys for their expertise and professionalism, Thanks again ,Ira

Got a 2018 Audi A4 2 weeks ago best experience I???ve had with a dealership! My sales person was Richie Bauso extremely helpful with everything accommodated me with everything that was needed since this is my first time buying a car from a dealership I appreciated everything he do to make it a pleasant experience! Will def. be returning when it???s time for a new car!

Great SUV with lots of great features. Smooth drive and settles well on the road. If you are looking for a luxurious and well performing SUV, the Audi Q5 is it.