First time buyer, will be sending friends
December 3, 2018
I was initially sent to look at a 2016 Ford Explorer that was two wheel drive, four cylinder, low miles and right at our budget of $25,000. My husband was not with me due to his responsibilities with the Air National Guard but I did not feel intimidated and anyway shape or form by my salesman Rich. Which as a woman, is very important to me. He treated me as an equal and made sure that I drove every vehicle that was on my extensive list without any qualms about it. I ended up purchasing a vehicle a few thousand dollars over the initial budget but again, did not feel pressured to do so. Rich was completely transparent with everything having to do with the vehicle since it was used, such as where it came from and how they acquired it. We even ran the Kelly Blue Book value together on his computer so that I could see exactly what he was clicking and compare it to what I was being sent by my father and husband. Even though it was a drive for us from St.Louis I would make it again and again to buy from Rich and Dennis! Not to mention signing over my previous car and getting to the financial aspect of the sale was very quick and easy, Jacob makes the transition really smooth and makes sure to explain everything that you'll need to know.