Used 2020 Ford Edge for sale near Franklin, WI

We purchased a vehicle. Staff was attentive knowledgeable, available, and helpful. Quick and easy to purchase a vehicle.

I love the size if the Edge. Big enough, but not too big. I can transport large items, such as furniture. The look is great. The interior is well finished. Enough compartments and gouges, but not overdone. I have the model that has what I think is called 'Vista View' which allows nearly the entire roof of the car to be uncovered from inside allowing a great view of the sky. It also opens which is great because I love fresh air and the feel of being outside. One of the two drawbacks I have found in approximately two years of ownership is that the transmission is not smooth at lower speeds - say under 35 or 40. Not really a problem- just a little annoying. I'm also wondering if the balkiness of the transmission now will cause any issues in later years. The second drawback for me is that the gear selector is a dial. Even after two years of using this gear selector, I have not grown uses to it. It is not at all intuitive; dials are for radios not gear shifts. I do like the car, and I'm happy I bought it. Just use this review as a heads up if you start looking seriously at an Edge.

Easy to work with, low pressure, solid information, and overall good people. Shayan Khan was extremely helpful and let me take the lead, answering questions and pointing out additional considerations without being overbearing. Recommend!

The very best car I have ever owned! So many great reasons I like it there are too many to list! I would highly recommend this car for anyone to own! Truly a remarkable automobile. Ten times better than a Cadillac I owned!

I was very pleased with the service and especially with Zach Martinez. He was very helpful and knowledgeable. A very good salesperson. Very happy with the service.

I love my car and recently purchased it from a dealership as a former rental. It handles well and has an extremely smooth ride, the moon roof provides extra light even when it is a cloudy day !!

They really made this a smooth experience. Especially when it came to the actual purchase of the vehicle. We dealt with Nick as our sales person and he was great at communicating with us and insuring any needs or concerns were addressed.

So far, I love my Edge - 3 weeks owned. It is roomy and has leather, heated seats and knows how to parallel park which I haven't used yet. It seems to get good gas milage and ready to take it on a trip up north this weekend. We carry with us our "stuff" and two cats and they will have plenty of room to lounge as we drive when we put the seats down in the back. It was a good buying experience at Royal Oak Ford as I had to have a vehicle after my Ford Escape was totaled in a hit and run accident, I need a dependable vehicle that had plenty of room to haul food for Blessings In A Backpack. It was a good fit!

Unexpectedly Surprised! Jim, aka Turk, the 2nd generation owner of Diamond Jim’s is a 10 out of 10 and if the scale was out of 100, he would be a 100 out 100. Here’s my story: I have had over 35 Corvettes and had been looking for a 2015 Corvette - Daytona Sunrise Orange Metallic - convertible - 7 speed manual for 18 months and finally found one and it was at Diamond Jim’s in Milwaukee, WI. I called and spoke with Jim and he suggested that we FaceTime and we did for it a good 20 minutes. Car was great except the tires were a little worn … not a problem … I put a deposit down and scheduled a flight from Southwest Florida to Milwaukee with the plans of driving it back 1,430 miles! 🤪 I have never flown cross country to buy a car before so I was a little nervous to say the least. We arrived at Diamond Jim’s and met Jim … the car was everything he said it was and better (fair price too)! This is when things turned to the unbelievable and quiet frankly, shocking … Jim said he felt uneasy selling me the Corvette with the slightly worn tires so he replaced them with brand new OEM exact factory replacement Michelin tires!! I have another, identical Corvette and recently replaced the tires on that one for a whopping $2,000!! 🫣 Jim apologized for not giving me a full tank of gas (it was 1/2 full) … I said, “Let me see, a full tank of gas or $2,000 worth new tires!!” He laughed and said the construction in front of his dealership prevented him from filling up the tank! He’s a true gentleman. Then, to add to this amazing person that I just met, Jim called us about 2 hours later during our drive home making sure that we were doing OK!! Lastly, we plan on buying another car within the next year and there is no doubt that we will call Jim, take his word for the description of the car, pay for it and ship it to Florida … we drove the 1,430 miles in 28 hours and we don’t plan on doing it again! 😁 I have been buying cars since the late 1970’s and I have never had a better experience than I did with Jim at Diamond Jim’s and I give them the highest recommendation possible!! 👍

I purchased my 2020 Ford Edge ST from Crossroads Nissan of Wake Forest. I just recently moved to the area and needed something bigger and wanted something AWD. I am just blown away from the customer service experience here. They were friendly, knowledgeable and understanding. 100/100

I recently purchased a 2024 Lincoln Navigator from Heiser Group. I was pleasantly surprised at the amazing customer service they provided and the follow up to make sure I was happy and satisfied with my new vehicle. This is something I haven't experienced before so I felt like I was quite a special customer. They let me try out several vehicles to insure I had exactly what I wanted!! It's nice to see this customer service is still available as this experience was a far cry from my last vehicle purchase at a different dealership (no names mentioned). I left the dealership confident I made the right decision and I am confident I will be supported in any of my needs going forward. I will never purchase from anyone other than Heiser going forward. I recommend that everyone purchase their vehicle from Heiser!!

I had been looking for that particular vehicle for quite some time. When I first saw the ad for this one on August 12th. I saved it. Eventually I decided to send an inquiry because I really wanted to at least test drive it. Once I did test drive it. I decided that I really wanted it. I was disappointed that my initial offer, and value of my trade in were not quite what I had in mind, but their offer was fair to me, and the convenience of not having to go to the DMV, and paying tax plus license plate transfer fee made it all worth it to me. I absolutely love the this car, and am very grateful to Rosen Hyundai for all that they did to allow me to obtain my recent used car purchase.