I went in yesterday because I was having problems with new batteries I put in my key fob. Service just closed so I asked Sales. They asked me if I put the batteries in right I told them yes, they checked, and they were wrong. AJ fixed the batteries in the remote in the car started just fine with the keyless remote 😃. Even though I didn???t buy my car here, I take it here for Service because this is the only Ford dealership I trust.
I was charged over $325 dollars just to splice a couple of wires on wire harness, which you claim mice chewed them. First of all how do you know mice chewed them? Are you pet detectives? did you see droppings? I could understand Squirrel's but mice? Then the mechanic told me to put bounce dryer sheets on the wires?? WHAT ! This is one of the most ridiculous things your so called mechanic (pet detective) said. I left a couple dollars lighter in my wallet and shaking my head at the ridiculous comment made by one of your employees.
I am very happy with my 2015 Ford Edge SEL. Thought about a 2018 Edge SE, but after financial considerations with my sales consultant David Vajgrt, a certified pre-owned vehicle was a better choice for me. I'm glad I switched because I got the Edge I wanted with more of the SEL "bells and whistles" than with the SE model. Everyone at Heiser Ford was very patient and helpful to me.
by Ken J Mount Pleasant, WS from Mount Pleasant, WS
November 6, 2018
4.8 (59 reviews)
I had my front brake pads and rotors replaced on my 2003 Ford Focus wagon on 11/21/17 after 14 years and my brakes work like new once again. At a fair price.
I have been coming to Porcaro Ford for servicing since I bought the car new. I have always been very satisfied.
Great service, many amenities in the waiting room.
by Richard Reed from Colgate, Wisconsin
December 3, 2018
4.7 (686 reviews)
Needed a door speaker replaced in my 2014 F150. They got the truck in on my appointed time, and fixed the problem quickly. Charles, the service tech, found a way to keep the cost down as well. Couldn't ask for more.
Just traded in our Mazda for a Ford Edge, Van Horn (Robert and team) gave us a very fair deal on the trade-in, great in communication and working with us to find a solution that met our budget.
All in all, great people/dealership to work with and can highly recommend!
I live 2 hours away from Van Horn Ford and found this dealership/my new vehicle online.
I'm still in awe at how seamless this process was!! I have purchased quite a few vehicles in my lifetime, I never had the process go as quickly and smoothly as this go round. Thanks Robert and Nery!!
I couldn't be more pleased with how I was able to have everything taken care of and ready to go prior to us making the trip in... Very Convenient!! I also commend them on their delivery time flexibility and respect for your time.
I arrived (later then expected), they still had everything set and ready for me and we were in and out in no time...SEAMLESS!!
They really go above and beyond for people here and I WILL definitely recommend them to any and everyone I cross paths with looking to purchase a vehicle.
THANKS FOR EVERYTHING ROBERT AND NERY!!
i found a 2017 Mustang on line that Van Horn Ford had. I called and spoke to Jessica, she and her assistant were very helpful. When I arrived at the dealership sales rep Mike Vagnini was there to greet me. I told Mike that I had very limited time that day and he and sales manager Steve provided me with the exact information that I needed in a short amount of time. I communicated with Mike via text on trade in allowance and the price of the Mustang and we came to a deal quickly. When I arrived to drop off my trade in and pick up the Mustang the closing process with Anthony in finance went smoothly. I am an Oconomowoc resident and I like to support the businesses in my area whenever I can. I am very happy with Mike and the team at Van Horn ford.
They are a very professional organization and concentrate on providing the right information that the customer needs in a timely manner I would gladly recommend them to everyone.
I would 100% recommend Van Horn Ford Oconomowoc to anyone looking to purchase a new or used vehicle.
My experience right from the beginning was great. I corresponded through emails with Jessica and Alaina. They sent me different options within my price range. Then when I was ready to commit to an option I liked, I made a call to Van Horn and met with Mike.
Mike my Sales Representative was so kind, knowledgeable and NEVER PUSHY!!!
Mike listened to what I wanted and HE MADE IT HAPPEN!!
Nery took care of the finance side of things.
He helped me stay within my budget without sacrificing the things I needed for my own peace of mind such as extended warranties.
Van Horn Ford Oconomowoc was truly a great experience for me. Again, I couldn't be happier with the service they have and still are providing for me!
Going here was worth every minute of my 2 plus hour drive! Bill communicated with me beforehand and we set up an appointment. From there, Mike took care of us and did an awesome job. All employees seemed friendly, fair, and pretty cool. They have a great selection of cars and I’m very happy with mine! 10/10 recommend taking a drive and visiting the
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