This facility is beautiful but more importantly the service was incredible. Our headlights went out on I-65 North and in a panic I called the repairs office shortly before their closing time to see if they could fit us in. We had our two dogs with us and had just left a family surgery and were deeply grateful for the kindness Mitch Scott showed us. He let us sit in the lobby with our dogs and could not have possibly been more helpful. On top of that, their computers were down and we'd have had to wait for a while to pay, so instead he let us walk away without paying so as to not hold up our travels. We couldn't believe what a wonderful experiment we had in spite of a frustrating turn of events. Thank you Mitch!!!
2015 Ford Explorer Limited Review
Most spacious and comfortable car I've had!
by Doctor B from Clovis, CA
April 12, 2019
5
This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.
I contacted Lewis Motors via e-mail which was responded to quickly. Called and made an appointment. Was greeted immediately upon arrival by Donnie Wright. He was extremely friendly, helpful but not high pressure. He allowed the vehicle to sell itself. We were very pleased and relaxed with the entire experience. We now have a 2015 Equinox which were are enjoying very much.
2015 Ford Explorer XLT Review
Nice, but Ford needs to fix their SYNC problem
by NadineMN from MN
April 5, 2019
4
Only had it for 2 weeks now. Nice, but the Ford SYNC has a major issue, no bluetooth and costly to fix. Rides nice, nice interior.
We were driving from Racine, Wisconsin to Orlando, Florida with our 2015 Chevrolet Sonic on Friday January 5, 2018. After passing Lafayette, Indiana on Highway 65, the engine overheat light went on while the temperature was -11 degrees F outside. Luckily, we were able to get to the Lebanon rest stop at mile marker 150. I called 5 different local Chevrolet dealers; four of them said they could not work on our Sonic until the next week. DeFouw Chevrolet wasn't the closest, but was the only dealership that said they would try to work our car into their repair schedule. We had AAA tow the Sonic to Sonic to DeFouw about 10:00 AM. Brandon Harlan met us and took all of our information and said they would try to work us in. DeFouw also provided a ride to a local motel and even helped with some of our luggage that we needed for the evening. I called at 3:30 PM to check on the status of the car and Brandon said that the car was done except for the paperwork. He sent their driver to the motel to pick me up and by 4:00 PM I was back at the motel with a repaired car that was repaired under warranty. All of the people at DeFouw were so gracious and wonderful and I can't thank them enough
2015 Ford Explorer Sport Review
We love our Explorer
by RL Smith from Tampa, FL
March 25, 2019
4
So far, our Explorer is paying for itself. We get great gas mileage and a smooth ride. The technology is taking us oldtimers some time to learn but so far is great. We would buy another if we needed one.
I was looking for a good used Honda CRV 2014 through 2016. Ended up buying a low mileage 2015Honda CRV EX with great accessories. Bought through a Salesman named Kyle Denny. My wife and I test drove several cars and felt no pressure at all to buy. I'm very happy with our purchase.
2015 Ford Explorer Limited Review
Great experience.
by Amish from Paton Iowa
March 5, 2019
5
Has lots of leg room. Drives wonderfully. Started at 50 degrees below zero. Very comfortable seats all through the vehicle. Quite interior from outside noise.
Just leased another Subaru Legacy and had another great experience. Ryan and Mark were really great to work with as always! Love my Subaru's. Buy Subaru and keep Lafayette driving. 😊
2015 Ford Explorer XLT Review
Just the right size SUV, and plenty of power
by manz from Plantersville, TX
March 1, 2019
5
We bought this SUV preowned and have had no problems with this car. We use it for commuting and pulling a trailer from time to time. It's been a workhorse!!!
No scams, tricks or fast talking here. These guys are here to get you in a great car for a great price. They are upfront, honest and truly trust worthy good people. I live 1 hour and 15 min away found the car i wanted saw all the great reviews so i drove to see it. Gave me a $4000 more for my trade in then the last dealership i went to and bottom line on the car. Got me approved in a new car and out the door fast while explaining everything i needed to know about the car, the paper work, the loan and all the odds and ends. Even though this place is over an hour from me ill be referring all friends and family here and if i need another vehicle i will be sure to come here! Great job fellas!!
2017 Ford Explorer XLT Review
Love driving this car!
by S. Barbara T. from Keller, Tx.
May 14, 2019
5
Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!
Place was great. Everyone I talked to was friendly. Very attentive but laid back atmosphere. Car was exactly as described online. I wanted to test drive, they gave me the keys.. Answered all my questions.. Overall very accommodating. Super straight forward. TJ got it all taken care of and I was out of there in a reasonable amount of time. I've had the car for a few days now.. I see others on the road but obviously none of them are as clean as mine. If you're considering getting a car here.. get your car here.
2013 Ford Explorer XLT Review
Its been a great family car, especially for trips.
by sowens from Aledo, TX
May 14, 2019
5
This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.
Very quick sale. All the paperwork was ready when I got there. Brian Stout did a great job!
2014 Ford Explorer Base Review
We made and comfortable to drive.
by Indiana Irish from Columbus Indiana & Tennessee
March 30, 2019
4
The car met all our needs but one, towing. Decent and as advertised but not great with rolling hills or the mountains of Tennessee. Advertised limit is really the limit.
I love that this car fits all of us and has extra room. I was worried there would not be enough room behind the 3rd row, but it works. I do my navigation was set already, but should be a simple fix!
Very easy and fast, got a 2015 chrysler 200 with 6500 miles for 13999. Was very happy with the deal and even purchased a 100k mile warranty. Was able to come in with everything i needed and drive out the same day with a new car! Very happy and thanks Bill Ahler and Auto Express-
2016 Ford Explorer Limited Review
Great everyday car
by Gavin C from Tampa FL
May 14, 2019
4
Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.
Just leased another Subaru Legacy and had another great experience. Ryan and Mark were really great to work with as always! Love my Subaru's. Buy Subaru and keep Lafayette driving. 😊
2017 Ford Explorer XLT Review
We have owned two other Exployers, loved them
by SR from Huntley, IL
April 5, 2019
5
This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.
I wanted to share the wonderful experience I had at this dealer while shopping for a potential new-to-me vehicle. I visited their used car lot because of some listings on Cars.com. I was looking at two specific models of car, and I was able to view the CarFax report online for free before visiting the dealer. I brought my wife and 2.5 year old son along so we could see how our car seats would fit in our new car. I felt that the whole process of shopping and test driving the cars was very well organized and our sales representative Noel was extremely helpful and friendly along the way. We didn't find our next vehicle here, but I imagine the buying experience would be just as well organized, friendly, and helpful.
2017 Ford Explorer XLT Review
Stylish and great performance. Very pleased
by Ford_Guy40 from Milwaukee,WI
March 30, 2019
5
This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.
I bought my Cruze at auto Express yesterday. It's really a good car with good price. I visited several dealers before I bought my car, and auto express was the best one.
2017 Ford Explorer XLT Review
this car skips at 55-60, hesitates with accelerati
by Sjackson.. taxi from Gable, S.C.
March 20, 2019
3
engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..
This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.
Jay was great to work with, during this process. At no point did I feel rushed to finish, and I felt he listened to what I was saying. Having left a situation that was less than ideal, those at Mike Raisor made me feel appreciated. I will certainly contact them when it's time to buy again.
2017 Ford Explorer XLT Review
Great features, comfortable and reliable
by DavidMSN from Madison, WI
March 11, 2019
5
The fifth generation Explorer is a fantastic offering in its class. The Explorer Platinum offers features that compete with luxury brands (first row heated/cooled/massage seats, lane keep, adaptive cruise), and in 52,000 miles I haven't had an issue so far. The 4WD system handles great in the snow, and the 3.5L twin turbo V6 offers plenty of power. The second row captain's chairs can be moved forward to offer third row occupants livable legroom, and there's still plenty of cargo space behind that. It handles well, tows well and is all around the best vehicle I've owned. I would recommend this SUV over any other in its class.
Extremely satisfied with our recent purchase. Our Ford Explorer has met and exceeded our expectations. Tons of space for family trips to sporting events. Nice smooth ride. Could see myself purchasing another in the near future.
It’s a beautiful car & I love it ! Has plenty of !
by nola49 from Renick WV
March 27, 2019
5
Great vehicle for a rode trip! Very comfortable! Easy on gas ! Great vehicle to haul the grandkids to ball practice! Easy riding & all out vehicle to be rode in city or country!
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