Great First New Car-Buying Experience
November 6, 2018
I was shopping online for a new car, but I wanted something affordable, but also fun. I decided on a Kia Forte5 SX that Bob Rohrman Kia had in stock. I called in on a Thursday and asked if they would hold it for me until that Saturday, which the gentleman I talked to agreed to do. I really appreciated that, as that was the earliest I could get to the dealership, and I really wanted that particular car. I was still a bit apprehensive, considering that my last experience with a car dealership had left a very bad taste in my mouth, as the car I had bought turned out to be a bundle of problems from day one. However, when I arrived at the dealership, all of the employees were very courteous and personable, and that helped to alleviate some of my apprehension. The salesman who was assisting me, Brady, was very helpful and answered all of my questions. I also really appreciated the fact that the staff stayed after the dealership's closing time in order to get me taken care of. In short, they gave me a good deal, were very helpful and polite, and helped my first new car purchase to be a pleasant experience.