Used 2020 Ford Explorer for Sale in Atlanta, GA

Jody was an absolute delight to work with! I have been a Lexus customer since 2004 and recently becoming a mommy, I needed to upgrade into an SUV. Jody was very attentive, compassionate, and empathized to my specific needs. She was not your cliche "pushy car salesman (woman) who often doesn't listen or care what you want. Months before, I was distraught when I was told by a cliche car salesman to forget about Lexus and to go look at a Toyota Rav 4. Lexus reached back out to me and I was introduced to Jody, who remedied my situation. She got me into a 2018 NX 300 caviar colored with red leather interior!!! It gave me a sports package feel and made me feel like I was living it up with my toddler in the backseat. We are riding in style! Jody also made sure I had plenty to eat every time I came in; she even got me pizza! I highly recommend Jody if you're looking for a Lexus, laughs, and an unparalleled client service.

Came in just to look at the vehicles they had to offer and was definitely surprised with the service I received from John! Normally at car dealerships you have to deal with pressure sales pitches but he was extremely professional & helped me with all my questions & made me feel basically like family & not one pressure sales pitch. Definitely recommend him if you visit here! He said he's new & he's already doing a great job with my experience.

I applied for financing through other dealers and the terms were not realistic for me. A Carvana truck was in neighborhood, that is how I learned about them. Impressed at their prices and inventory, I applied on Friday 13th, had my 2013 Cadillac ATS on Monday 16th. The best part is the financing terms are affordable. Thank you, Carvana! If you are looking to purchase a car, give Carvana serious consideration. The buying process was simple and very transparent. You will not regret it. They have a 7 day test drive policy, deliver car with full tank of gas plus a $25 gift card. Love my car and Carvana!

Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.

I went to MLM looking for a truck to buy as my very 1st vehicle. I didn't know what I wanted but I knew what I wanted it to have and how much I wanted to spend. I explained all this to Jay my Saleman and the search began. He was so patient with me as I test drove numerous trucks. I thought I found the one for me but it was unavailable. After 4hrs, I remembered seeing a Chrysler 300 and asked to see it before I make a decision from the other choices I test drove. Jay said, "Sure let me get the key." Jay pulled it out for me, I sat in it and knew I had found what was waiting for me. She has everything I wanted and more!!! MLM stayed open 2 1/2hrs past their closing time to allow my Dream to come true. Jay could have given up and told me to come back another time, but he didn't. He knew this was my 1st time buying a car and he let me find my "Chrysta!!!!"(That's what I named her lol.) What an AMAZING experience I had buying my 1st car from MLM!!! Thank You Jay and the MLM Staff for helping make my Dream come true. I just Love My NEW CAR!! Go check them out and ask for Jay. I guarantee you won't be disappointed.

Financed my first car here! Chrysler 200. Staff was excellent, process was easy, laid back, absolutely no pressure, unlike other dealerships. Would purchase here again in a heartbeat. #buyrightwithReece

I drove 5 hours (10 roundtrip) to make my purchase. Gerard was the main reason. My car was totaled and I was in dire straights to purchase a car. I knew exactly what I wanted and I found it at MLM. The pricing was exceptional. Gerard actually answered my "Chat Now"" session at 11:00 pm. I didn't really expect to speak with someone and figured I would leave a message. After many questions which he answered quite knowledgeably, I felt secure enough to make the drive. He assured me the car was still on the lot and at 8:30 a.m. the next morning, he text me letting me know he had the keys. Duane Bell was fabulous! He knew I was waiting on a property damage check and worked with me so that I could drive my new car off the lot that day. I know the car buying experience can be frustrating, but I have to say, these two gentlemen made it as painless as it could be. I would HIGHLY recommend this place and especially Gerard. I do feel he went out of his way to accompany me and I will refer him to my friends in Georgia!. I wish both of these men much success. Thank you! Jacqueline Tallent, Jackson, TN.

I have purchased many cars in my 57 years; however, more recently, each time I bought a car, it seemed to get more confusing, more time consuming, more wasted time chasing "internet deals" that turned out not to be deals at all, salespeople refusing to give me an "idea" or "ball-park" price without actually meeting face-to-face or simply not listening to what I was trying to say..??? This all changed when I spoke with Kevin at Atlanta Luxury Motors (ALM). Kevin listened so well that a couple of times I thought my cell phone had dropped the call???. but after Kevin summarized what I was asking for and offered a few tips on the warranty questions that I had, I knew immediately that not only was he listening???. he seemed to really care. We talked about my budget and he provided with several car options that were, quite frankly, almost too good to be true! Still "leery" from recent auto purchases???. I was imagining the quintessential "GOTCHA" as I drove to ALM to look at the car options that were presented to me on the phone. I was with my Wife and Daughter as the car purchase was to be for my Daughter to drive back and forth from school???.. I literally playing out all of the horrible possibilities of "bait & switch", "high-pressure", tag-team Manager "take-over" sales gimmicks and the most dreaded???.. finding out the deal you made with the Salesman & Sales Manager isn't the same deal the Finance Manager presents to you, thus starting the negotiations all over again???.. followed by endless "up-sell" and "add-on" pitches. It was a very cold day when we arrived at ALM???. Kevin had the car washed and warming-up when we arrived. After offering us hot beverages, Kevin gave us an overview of the features of the car and went for a test ride with my Daughter driving??? during the test ride, Kevin pointed out the safety features and accessories of the car while asking for her "candid" input as to how the car was handling, breaking and performing. After returning to ALM and my Daughter's approval of the car, Kevin had her current car appraised??? her car had a "DSC Traction Control" warning light on and the car had some nicks & dings; therefore, being that the car we were looking at was well below market value???. I was waiting/expecting a "low-ball" or unreasonable trade-in offer. I couldn't have been more wrong as Kevin returned with a trade-in offer that couldn't have been more reasonable and well above what I was expecting. After applying the trade-in to the price we agreed upon earlier, we headed into the Finance Office where we met Eric???. My Family's experience thus far had been so absolutely enjoyable??? the pessimist in me was still waiting "for the shoe to drop"???. Once again, I could't have been more wrong as Eric presented a couple of finance options???. some of which were lower than the offers discussed when putting the pricing together with Kevin. Eric effortlessly prepared the documents (with a short delay to change a printer cartridge) then explained each of the documents in easy to understand terms while patiently answering all of our questions???. Eric turned out to be very professional, competent, warm, friendly and quite entertaining???. as I cannot remember ever "laughing", as we did , in a Auto Dealer's Finance Office. This review is one of very few that I have ever written and although it has turned out to be much longer than I anticipated writing??? I feel as if I owed it to Kevin, Eric & ALM for making my Family's car buying experience such a pleasurable one! Not only did I get an AWESOME price on an AWESOME automobile???. I really feel like I met some AWESOME new friends that make me smile! I would highly recommend ALM to my Friends and I cannot imagine buying a car again from anyone else???..

After meticulously searching through vehicles and many dealerships, I found the vehicle calling my name at ALM on 05/25. Anxiously, I went to the dealership that same day, met with sales lady Shanta who was absolutely AMAZING throughout the entire process :-)....she restored my faith in car salesmen again :-) She pulled up the vehicle I inquired about, we went for a test drive and I fell in love with the vehicle, but what was even more enjoyable about my car buying experience, is that Shanta wasn't being too aggressive or trying to get me to buy a car right then, and she actually advised me to sleep on my thoughts and let her know whatever I decide. Well...later that day, I made my decision, called Shanta and told her that I'm ready to make my purchase. She sent me the link to fill out the application, once I completed the application, I went back to the dealership the next day and was trading in my old car and driving away in my new Lexus in about 1.5hr and that is how I LOVE doing business. ALM has gained a new loyal customer. THANKS SO MUCH SHANTA for your professionalism, honesty, and awesome customer service :-)

To start with, I am like I think the average person, I dread buying a new car due to the "reputation" that most car sales people have as being pushy and high pressure. I have to say I have had some very bad experiences so like most, it is something I don't look forward to doing. Well yesterday I was just "browsing" on Cars.com and I was looking for a truck. I found several at John Miles Chevy and then got on your website where I chatted with I believe her name was Julia. I told her my situation and then she passed on my information to Kevin James to call me. He called me promptly about 30 minutes later and we discussed a time for me to come in. I came in later in the afternoon and met Kevin. He was very pleasant and best of all, very low key and I didn't feel the typical "salesman" pressure from him at all. I will try to keep this short but after the test drive we chatted, then did some brief negotiating including meeting the Sales Manager Kevin Beamon. I can't say enough about the experience. I have poor credit and a good income and they made a deal work. I had to run and get my son so they called me later and I came back in and we did the deal. Everyone I dealt with was so pleasant and professional including your F&I manager, Al. I can promise you if I have a good experience with my service after the sale as I did with my purchase, you have won a customer for life! Kudos to both Kevins and Al. You are lucky to have such a great and professional team. And this again is coming from an "anti" car sales guy! :)

I wasn't sure how things were going to go walking into ALM South but I was optimistic. This location has a huge selection and I was pleased with the choices. I worked with Berthel and he did a great job making me feel at ease. The process took the shortest amount of time ever. Working with Sabrine in Finance was such a pleasure. Jawon was awesome.

I haven't purchase yet, but Joey Couch won me over. He is knowledgeable, casual, and I loved talking with him about my future purchase!

I went thinking that all I needed was a balance and rotation, but I had a serious recall and they took care of me without hesitation. There was hot coffee, water, and food for us to eat, they work quick and even clean your car I love them.

I HATE car dealerships! With that being said we had the most amazing buying experience with this dealership! When we first entered the dealership we were quickly greeted by an employee named Kervin (sp?). He was a very nice young man who was new to the auto industry and was polite and professional. After a test drive they quickly appraised our vehicle to see where we were on the numbers. Shortly thereafter we were handed off to Shaun Wilhelmi who spent an entire week helping me sort through multiple vehicles in multiple locations along with coordinating multiple test drives. When I say this man has the patience of a saint I'm not kidding! I am a very high strung, high maintenance buyer and he never once appeared annoyed or frustrated at my constant text messages and phone calls. He even went so far as having a conference call with my husband and myself at 10 pm one night because my husbands work schedule is so hectic! Again he had nothing but a smile in his voice and never once appeared annoyed. He told us multiple times throughout the week that if it takes us a month to find a car that's fine with him because he wanted us to come back and buy from him again! Zero sales pressure! After going back and forth for a week we decided on a 2016 Lexus GX460 with only 2000 miles on it! It came time for financing and there was a bit of confusion regarding our trade in and financing options changed at the 9th hour. I knew the deal was over because it was a very complicated credit matter. I was shocked when after waiting 45 minutes Shaun Wilhelmi came out and said "we got the deal"! Pleasantly surprised the interest rate was 2 points LOWER than initially quoted thanks to the magic powers of the rockstar finance guy Shawn Phillips! Shawn P was also great comedic relief during an otherwise stressful time signing loan papers!!! Last but not lease Danny (sales manager) was very involved in the entire transaction and did everything he could to win our business including a "we owe" for a trailer hitch install on the new SUV. I can't say thank you enough to this fine group of folks. We have spent years working with a dealership down the road but I can tell you from here on out we will only deal with ALM for future purchases and we will tell all of our friends, colleagues and family to do the same! I would totally vote Shaun W. employee of the year!