Used 2016 Ford Explorer for Sale in Atlanta, GA

This was my second time around purchasing a car with Mr. Yarbough and I will love to state that he did a phenomenal job once again. I was in a very tight spot and needed a car right away( but not just any car), I had a car event approaching in 4 days and needed to get myself back into another Ultimate Driving Machine for the show. I was panicking to the point I had second thoughts about postponing the event due to not having a car, I informed Mr. Yarbough of the short time and he took action RIGHT AWAY... 1 day went by and Mr. Yarbough was able to place me in my brand new 2018 430i GC for my event appearance. I have been driving my 430i GC every since and all I can say is Thank You Chris, you???ve once more help a brother LEVEL UP haha !!!!! 🙏🏽🙏🏽 #Greatful #AmazingSalesGuy #MyCarRepresentMe

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

I absolutely love this dealership. I had the best sales rep. James Phillips made me look like a pro at buying cars. He listened and helped me get in the car I wanted. He wasn't pushy or try to push me into something I didn't want. I was in and out of the dealership in record time. It actually took me longer to get insurance then to fill out my loan paperwork. James Phillips is so great! Ladies you can buy a car and be treated with respect and like royalty. I came in with a few challenges on my credit and still got the car I wanted. No settling! I got a great deal! I came home to my husband and 3 sons and they were extremely impressed. I am on cloud nine. Thank you James!!! I love my new car!! I have no doubt I will be returning to Hennessey to buy another car and seeing James again.

This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.

I was in for a recall on an 8yr old vehicle that I didn't buy from you. That didn't matter because you treated me like part of the GM Family and took care of me just like one of your own direct customers - not an experience that I can say I've always received from some GM dealerships (where I had not purchased a car) when trying to get warranty work! Keep up the good work!!! We are going to be in the market for a car within a few years and will definitely be coming to your dealership to look based primarily on this very positive experience. I was going to be coming anyways because I only live about 2 miles away BUT I will definitely now be coming and putting a Chevrolet at the top of my possibilities. I now have two options for high-quality service for my GM fleet (we own 5!) within a few miles of my house. Thanks for providing such a great experience on my one and only (so far) visit to your Service Department.

This exployer is the nicest one that I have had by far. Very nice driving vehicle. Love the cooling and heated seats. Love heated steering wheel.

I went to MLM looking for a truck to buy as my very 1st vehicle. I didn't know what I wanted but I knew what I wanted it to have and how much I wanted to spend. I explained all this to Jay my Saleman and the search began. He was so patient with me as I test drove numerous trucks. I thought I found the one for me but it was unavailable. After 4hrs, I remembered seeing a Chrysler 300 and asked to see it before I make a decision from the other choices I test drove. Jay said, "Sure let me get the key." Jay pulled it out for me, I sat in it and knew I had found what was waiting for me. She has everything I wanted and more!!! MLM stayed open 2 1/2hrs past their closing time to allow my Dream to come true. Jay could have given up and told me to come back another time, but he didn't. He knew this was my 1st time buying a car and he let me find my "Chrysta!!!!"(That's what I named her lol.) What an AMAZING experience I had buying my 1st car from MLM!!! Thank You Jay and the MLM Staff for helping make my Dream come true. I just Love My NEW CAR!! Go check them out and ask for Jay. I guarantee you won't be disappointed.

Extremely satisfied with our recent purchase. Our Ford Explorer has met and exceeded our expectations. Tons of space for family trips to sporting events. Nice smooth ride. Could see myself purchasing another in the near future.

Great service and great customer service. My car is always returned better than i had it

This vehicle has all the quiet and power I could ask for. Great styling and and convince options. Would definitely buy at West Herr again.

This is my honest review, i haven't been paid or coerced, Lol. The customer service here SERIOUSLY impressed me!! My experience with Marietta Auto Sales started with my test drive with Anthony (Hayes). He was super friendly and personable and answered all my questions about the 2013 Nissan Altima Coupe I wanted to purchase. He wasn't pushy or car salesy, just cool and patient. I did a test drive right before leaving for a week-long vacation and, unlike every SINGLE other car dealership I visited before my vacation, Anthony didnt call and text me 50 million times a day bugging me about when I'd come back in. He respected my time and didnt push. When I came back, I requested a pre-purchase inspection, brought it back, and there was a small hiccup but Anthony was out sick so i spoke with another salesperson who turned me ALL THE WAY OFF with his indifference and lack of good customer service. Like, I told him to give me my check back and was prepared to walk out. Luckily, I was able to speak with Sedric, the business manager, before i left and he addressed my concerns calmly and patiently. He could tell I was frustrated and really wanted to keep my business, which I appreciated SO MUCH. After that, the process of buying was incredibly smooth. Sedric promised to take care of the inspection issues personally, and have the car ready the very next day (today). He did exactly what he promised he would do, with the BEST attitude and customer service. I was ON FIRE when I sat down at his desk and he didnt even break a sweat, lol. (I HIGHLY recommend speaking with him if you run into any problems.) Picked up the car the next day, Anthony was back and got me in and out. I expected to be in the dealership forever, but he took care of my financing, kept the energy upbeat, answered every single one of my 7.8 million questions, and made sure I got exactly what i wanted. Communicative and funny and well-informed. Go straight to HIM when you go there, he's gonna take the best care of you. :) There was a small glitch in the process, but the way these guys turned a potentially bad experience around deserves 10 BIG STARS! Car buying is crazy stressful but I definitely made the right choice coming here, despite some of the bad experiences of others.

Replaced a Alcadia Denali with this Explorer Limited. Huge improvement with the Explorer. Better looking, and way more reliable. Only thing I wish is if it got better mpg than my F150 does with a V8.

I applied for financing through other dealers and the terms were not realistic for me. A Carvana truck was in neighborhood, that is how I learned about them. Impressed at their prices and inventory, I applied on Friday 13th, had my 2013 Cadillac ATS on Monday 16th. The best part is the financing terms are affordable. Thank you, Carvana! If you are looking to purchase a car, give Carvana serious consideration. The buying process was simple and very transparent. You will not regret it. They have a 7 day test drive policy, deliver car with full tank of gas plus a $25 gift card. Love my car and Carvana!

I got into my 2016 explorer limited yesterday , the lumbar support , left side drivers seat was bulging so much I could not sit comfortably, got out looked at it , got back in pushed back a little and it deflated, most likely broke, it will be interesting to see what ford says timorrow

Took delivery of Cedar Wood Restoration???s new workhorse tonight - The Grey Goose. We had shady dealer in AL refuse to dealer trade the first truck we bought after we signed the paperwork, but the team at Mall of Georgia Ford - Alex, Macon and Ken - worked overtime to find and provide business financing for on something even better: an F250 6.7L Turbo Diesel that will be perfect for our rapidly-growing new restoration business for years to come! There???s something special about a business that can take a pretty frustrating and sucky situation and turn it around to over-deliver an even better experience. We should know ... it???s the Cedar Wood way!

Several different models to fit your needs. The Platinum has all the bells and whistles with a twin turbo EcoBoost engine which is really fun to drive. We also have a rear DVD system for the kids which is great for longer trips. So far no complaints.

From the Service Manager, Jon, to Hunter and Stephanie who showed compassion and empathy after my having gone through a huge ordeal wiped away, at least for a short time, my pain and helped me to smile while ensuring that my car was taken care of for my long drive back to the north and caring for my safety. Hunter left no stone unturned in his effort to help me to get the car fixed without an undue financial burden together with Stephanie's and Jon's approval. Whether it was a small gesture to getting me a cold soda to a meal and a ride to an imp appointment, it was done with speed and kindness. Eddie worked on my car and made sure it was safe right down to plugging a hole in my tire. His mechanical ability saved me hundreds of dollars due to a bad part affecting another part of my car. Kudos to him also. Please thank you for helping me and when I told my son overseas, he wept. He got so emotional and will thank Hunter and Jon when he comes home on leave next summer. You are all the greatest ever and anyone should be grateful for your kind actions.

So far I am really impressed with the vehicle. It has more bells and whistles than I expected. It is quiet, rides smoothly, is roomy and comfortable. I love the heated seats and being able to Sync to my phone. I've only had it a few days, but I'm sure I'll discover more features that I love.

Excellent customer service at Rick Hendrick Chevrolet in Duluth. Jonathan Spencer is the best, he went above and beyond! He explained everything to me in detail and made sure I understood everything and listened to all my needs.

Love this vehicle. Could use more bells and whistles, but a really good car. It’s roomy, comfy, and my kids love it. I’m a lefty and have to get use to the steering wheel controls.

Survived a roll over accident in the last explorer with only seatbelt bruises. Replaced it with a newer model. It is so comfortable, reliable, and fun to drive. We will be driving explorers for a long time.

I wish there was a 10 star option for AX Auto. My wife and I drove from chattanooga, TN. We spend 2 days in Atlanta looking at 7 minivans, the second day we found AX Auto. We came knowing what we wanted and unlike other dealers they didn’t try to push into something more expensive or different than we had asked. Eric our salesman was both patient and considerate of our every request. He and his manager respected our wishes to think it over and 3 hours later we were able to drive off with a beautiful ( new to us) 2014 Honda Odyssey!!!

So far the Explorer has met or exceeded our expectations. It has every available option and the controls easy to navigate. Its a real head turner and we have gotten lots of complements on it.

We had a particular car purchase (Online/from Germany) Silvia made sure all the process worked smoothly, and she was always on top of things. She managed to stay in communication, considering time difference: answering all our questions very kindly and in detail. We really liked working with her. When we met her in person, she was very kind, friendly and very knowledgeable. We recommend her 100%!

HUGE on the inside, plenty of leg room in all 3 rows, 2nd and 3rd rows well designed for folding, the spare tire is inside, which is a nice change, well thought out controls.

We love the comfort and all the bells and whistles My husband likes the twin turbo for speed I love the heated seats and park assist

I absolutely love this dealership. I had the best sales rep. James Phillips made me look like a pro at buying cars. He listened and helped me get in the car I wanted. He wasn't pushy or try to push me into something I didn't want. I was in and out of the dealership in record time. It actually took me longer to get insurance then to fill out my loan paperwork. James Phillips is so great! Ladies you can buy a car and be treated with respect and like royalty. I came in with a few challenges on my credit and still got the car I wanted. No settling! I got a great deal! I came home to my husband and 3 sons and they were extremely impressed. I am on cloud nine. Thank you James!!! I love my new car!! I have no doubt I will be returning to Hennessey to buy another car and seeing James again.

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

I HATE car dealerships! With that being said we had the most amazing buying experience with this dealership! When we first entered the dealership we were quickly greeted by an employee named Kervin (sp?). He was a very nice young man who was new to the auto industry and was polite and professional. After a test drive they quickly appraised our vehicle to see where we were on the numbers. Shortly thereafter we were handed off to Shaun Wilhelmi who spent an entire week helping me sort through multiple vehicles in multiple locations along with coordinating multiple test drives. When I say this man has the patience of a saint I'm not kidding! I am a very high strung, high maintenance buyer and he never once appeared annoyed or frustrated at my constant text messages and phone calls. He even went so far as having a conference call with my husband and myself at 10 pm one night because my husbands work schedule is so hectic! Again he had nothing but a smile in his voice and never once appeared annoyed. He told us multiple times throughout the week that if it takes us a month to find a car that's fine with him because he wanted us to come back and buy from him again! Zero sales pressure! After going back and forth for a week we decided on a 2016 Lexus GX460 with only 2000 miles on it! It came time for financing and there was a bit of confusion regarding our trade in and financing options changed at the 9th hour. I knew the deal was over because it was a very complicated credit matter. I was shocked when after waiting 45 minutes Shaun Wilhelmi came out and said "we got the deal"! Pleasantly surprised the interest rate was 2 points LOWER than initially quoted thanks to the magic powers of the rockstar finance guy Shawn Phillips! Shawn P was also great comedic relief during an otherwise stressful time signing loan papers!!! Last but not lease Danny (sales manager) was very involved in the entire transaction and did everything he could to win our business including a "we owe" for a trailer hitch install on the new SUV. I can't say thank you enough to this fine group of folks. We have spent years working with a dealership down the road but I can tell you from here on out we will only deal with ALM for future purchases and we will tell all of our friends, colleagues and family to do the same! I would totally vote Shaun W. employee of the year!

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

Great service and great customer service. My car is always returned better than i had it

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

Took delivery of Cedar Wood Restoration???s new workhorse tonight - The Grey Goose. We had shady dealer in AL refuse to dealer trade the first truck we bought after we signed the paperwork, but the team at Mall of Georgia Ford - Alex, Macon and Ken - worked overtime to find and provide business financing for on something even better: an F250 6.7L Turbo Diesel that will be perfect for our rapidly-growing new restoration business for years to come! There???s something special about a business that can take a pretty frustrating and sucky situation and turn it around to over-deliver an even better experience. We should know ... it???s the Cedar Wood way!

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

I could not deal locally with the Ford Dealerships in Augusta Ga. However, upon contacting Hennessey Ford in Atlanta I was contacted by John Jones a car salesman for the facility. He was honest, above board, great communicator, knowldegeable, and customer satisfaction was his goal. My interaction and response from John Jones was the best relationship I have had with a car salesman over the past 50 years. Truly outstanding and above the best process ever than I can recall. John Jones is mission oriented a no nonsense guy who can deal with a reasonable balance between the dealer and the customer expectations.

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .

The service is always excellent! Staff are knowledgeable, helpful, friendly, and professional. I purchased my car at this dealership and always take it back for maintenance. Wouldn't go anywhere else!

love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need