Outstanding, Customer Service. Was a very easy process. My Sales agent Ron Johnson was super helpful and understood what I was looking for. Ron went out of his way to make sure I was completely satisfied.
I found the SUV I was looking for on Cars.com, called and scheduled an appointment to test drive it, and 45 min later I was signed and out the door, Financing and all! Such and easy and laid back experience, no pressure at all and Nick was very easy to talk with and was very helpful. I left feeling like I was in control of my car buying experience for once! Will be back for my next vehicle for sure!
My car stalled, would not run. It needed a new battery.
by putt-putt from DealerRater.com
November 27, 2018
I have given a five star rating to Mr. Eddie Miller at Robbins Chrysler DJRF because he was very professional, civil and courteous. He was informative and answered all of my questions thoroughly with a gentlemanly manner. He never once gave me the impression that his job was to squeeze every nickle out of me, for made-up car problems, that they could. That was very refreshing. In all of my dealings with Schram and now Robbins dealership, over nearly six years, I have had only excellent service, and highly recommend the dealership, and Mr. Miller, without reservation.
Willie Thomas at Flint Hills Auto made the purchasing process a breeze and very much enjoyable. He listened to what I was looking for and presented me with various options that fit my budget and my lifestyle. I couldn't have asked for a more pleasurable truck buying experience. If he is any representation of what it's like working with the team at Flint Hills Auto, I'm actually looking forward to when my wife needs a new vehicle.
Ryan at Manhattan Motors is awesome! We texted about the truck I was interested in and he told me exactly what I needed to know about it and I never got that pressured feeling that I had been getting from other dealers in the area. He was willing to work out a fair price with me, paperwork took less then 30 minutes, and we drove away with our truck in less then an hour. He has some books and toys for the kiddos which kept my little one occupied and even when she acted up a little bit he didn't mind at all. Such a great experience! You can't get this experience at a big name dealer, shop local! It's worth it.
Friendly and professional customer service, quality vehicles to choose from with no pressure. Sales and finance Rep's were awesome. Parts ands service department are very efficient and always courteous. Thank you Robbins Team, all round great Costner care.
I had my first experience buying a car from a dealership at Fritzon March 17th, 2015. The staff was so kind, and I never experienced any pressure or gimmicks. They were always 100% straightforward with all of my questions, and we patient working with my small out of town bank. I was able to drive away with a great car with a great zero stress experience!
Dick Edwards and Dawn have taken good care of me for a long time ! My latest purchase I talked over the phone with Dawn about. She sent me web pages, then called to tell me she had just the car. I live about 25 miles south, and Dawn brought the car. I trusted her, so I told her to bring the paperwork too! She took my trade-in back with her and saved me a lot of time!
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