Used 2018 Jeep Wrangler Unlimited for sale near Windsor Mill, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

My second Jeep Wrangler from the same dealership love this vehicle. Will probably buy my third Jeep from this same dealership. The staff was great to work with at the time of purchase

Gary was the best salesman! Truly know how to get things done! Thank you Mazda. Happy to be apart of the Mazda family.

This Jeep was meant for me. The Jeep that I had been riding around with is a 2008, so any Jeep would have been an upgrade:) However, the design, the interior, and of course the after market lift, and tires, make me feel proud of what I drive. I was even able to create a personalized plate through them. I welcome "Blad Betty" into the family with open arms.

They were very quick to respond and extremely professional. All inquiries were succinctly answered to my satisfaction.

This is a great vehicle to own and is a lot of fun to drive. No issues over 3 years. Great new styling in the 2018 version. Wrangler owners get it.

Overall a great experience, not a lot of the usual dealership back and forth hassle, I was in and out in under 3 hours as they were pretty straightforward on pricing. The salesperson was new but very pleasant. Overall a great job by the team at Ourisman!

We waited for our kids to get their driving chops so we can purchase the car we've wanted for a few years. Extremely happy with it. Car had all the upgrades we were planning on doing ourselves and is a joy to get in (feel like a kid with a new license).

Easy and laid-back, let me look at the cars and make my own decision, then assisted me expertly through the whole bone process. So, so calm and laid-back. My kind of place.

Nice people to do business with - took care of the service my car needed. I would not hesitate to recommend them to others. It's a clean and well-kept facility.

I am glad I purchased my 2015 GMC Yukon SLT from Len Stoler Chyrsler Dodge Jeep! I originally wanted a Chevy Tahoe, but just as I was able to sign her away, there she was, my dream truck! The family fell in love with her just like I did when I first saw her. Our salesman, Blair Ruckman was fantastic and a genuine professional throughout the entire buying experience. The communication between us and his team, ensured my needs were met, without any issues. I definitely will be back for all my service needs and to purchase my family's next vehicle. Thank you Blair and the rest of the Len Stoler team!

Great experience! Reilly especially was so help and informative. Then entire process was made easier and more efficient, they made sure to keep my best interest in mind!

My vehicle was brought in for the Customer Care Service program, as well as, two other items. My vehicle was promptly taken in and the work was completed in a very reasonable amount of time. As sion as the work was completed, I was notified and my car was waiting for me, so that I could be in my way. Thank you to the Service Department for making this an easy in and out!

Everyone at Jones Hyundai was very professional and attentive.My salesman Charles was very good and made me feel at ease , and was very good at explaining all the features of my new vehicle.

Just bought my new Kia Telluride and salesperson Jericho Huntley made the transaction smooth and easy! He was very knowledgable and transparent. Would highly recommend!

First time buying from Sheehy and was very surprised. I prepared to be sitting around for hours while they "ran the numbers" or any other shady sales tactic in the book, but there was none of that. Sebastian was patient, transparent, and worked hard to make sure we got to an equitable deal in a timely manner. Will be buying my next car here.

As soon as I walked in I was greeted by Mo she is very friendly and had the car all ready pulled up for me. She answered all my questions and was very patient with me. The process was very easy and I was happy thank you Mo for everything!

I have bought several vehicles from Jones Used Cars… every experience has been great and they always respect my time. I would absolutely recommend visiting Chris Benvenga at the Harford Road location. He was straight forward and made my experience very pleasant.

I had a great experience with the parts department — especially with Taylor, Kam, and Chad. They diligently helped me figure out exactly which tail light bulb was out, and made sure I got the correct replacement. The whole team took excellent care of me, and they did it quickly, too. I really appreciated their professionalism and efficiency!

Chris Watson went well beyond the call of duty to make this the best buyers experience I have ever had in purchasing a car. I greatly appreciate the efforts to get me the car I wanted for a fair deal.