Really helpful but didn't buy a car that day didn't have the money but she was really helpful and did what she could to help
Pretty good so far
by Lynnzo from Stevensville, ON
December 31, 2018
Only owned for 2 months so far. Only complaint so far is that the language on the dash changed to Italian on its own. Apparently this is an ongoing problem with this Jeep. Changed it back easily enough but hope not to have this happen often.
We purchased (2) more vehicles for our business from Koons recently. They coordinated our van upfit with our outside vendor, and coordinated the paperwork to make for a seemless and expeditious buying process. Pricing was agressive and the Ben & Dave worked hard to get us the deal we needed.
Stylish and functional
by Vette2015 from Naperville, IL
December 20, 2018
I absolutely love my Jeep! It is beyond luxurious and very reliable. It is very comfortable for long trips and has plenty of leg room. The sound system is amazing too!
Although the wait for service was a bit (I believe I heard they were short staffed and I also had other service items added at my request once my vehicle was checked), I have to say that my service contact, Sean Lomas, was very professional/friendly, courteous, and kept me in the loop on my vehicle's servicing. He took the time to explain what needed to be done now and what could wait until my next service interval. I appreciated his listening to my concerns, and making sure the items I mentioned were checked. Please fix the online service appointment app--there is a glitch; it kept pushing my appointment to January and April, as if Antwerpen Service was totally booked until these months. Thankful.
love this truck very comfortable and reliable.
by Reno from Reno,NV
January 10, 2019
This truck is very fun to drive and very accommodating for any height. I felt very safe driving this vehicle and very comfortable. I met all my expectations and has been very dependable.
Best car buying experience! Deandre and the entire staff were very fast and friendly. I would highly recommend using this dealer for your car needs.
by JoJo from Gig Harbor, WA
January 5, 2019
When the Jeep is running well, I like the way it handles. However, I did not expect to deal with a defective transmission which shows itself with jerky/clunky shifting in low gears. Also, radiator came apart and needed to be replaced. Battery needed to be replaced, even though the battery indicator gauge showed it was good. It's been towed twice b/c of the problems, at my expense.
John and everyone at heritage were amazing. They went above and beyond to make our experience perfect and comfortable. They treat you and your family like their family. We will definitely be going back for any future car buying needs. I would recommend them to everyone!
Best Buy I’ve got
by Sean from Syracuse
January 12, 2019
Roomy and many options. Good power for a six cylinder. Great sound system and I like the styling. Not bad on gas considering it is large SUV.
I had a scheduled appointment for service this morning and was greatest by the service staff with a smile, and handshake and most importantly, sense of confidence that my vehicle will be well cared for. I can't believe I was in and out in about an hour and had coffee in the waiting room as a bonus. Victor Clash always takes great care of me and my vehicle being pleasant , friendly, and most importantly, trustworthy. I ran into Brent Ivie, service manager walking into the waiting room who asked if I needed anything, wow! Thanks for such a great service experience.
Jeep Grand Cherokee
by Mgerau from Fairmont
January 14, 2019
I went from a Wrangler to a Grand Cherokee. I loved my Wrangler but the Cherokee is a much smoother ride on the highway! This is the 5th Jeep that I have owned.
I worked with Christian McClure and he couldn???t have been more helpful. I didn???t really know what I wanted when I walked into the dealership and he walked me through different options and helped me settle on the 330e. He was flexible on price and didn???t push anything on me. It???s by far the best car buying experience I???ve had and will definitely go back when I???m ready for another.
most well built and solid vehicle i've ever had
by MrsBarrow from Montgomery, AL
January 14, 2019
this suv met all my needs: spacious with lots of room for luggage and camping/traveling, rides very smooth, almost feels like your riding in a boat, fully-loaded and pleasing to the eye =)
When we began looking for a new car, I dreaded the buying process based on past experiences. However, my recent purchase of a new CX-5 from Heritage Timonium couldn't have gone any smoother. Craig was super knowledgeable and patient, and I never once felt pressured during our negotiations. I never knew buying a car could be a pleasant experience!
Best vehicle I have ever had!
by Jeep lover from New port Richey
January 12, 2019
I wanted an SUV....never thought I would be blessed enough to own a Jeep!
Love this vehicle. Roomy, pet friendly, reliable and fuel efficient.
What more can I say!?!
Oh yes.........design.....style...pure Jeep!
Brian went above and beyond in finding and locating the exact Jeep I wanted. He took the time to show me things on the Jeep and also called me after the purchase to make sure everything was good. I would definitely buy another vehicle from him
by ShawnR from Hampton
January 1, 2019
This vehicle is exactly what I was looking for. Great gas mileage, much roomier inside than expected (I am 6'3"), has plenty of pep for a smaller engine, will be a great vehicle for commuting to work but versatile enough for running errands, taking trips or just going out for a fun drive. Completely satisfied!
My experience at Koons was nothing less than extraordinary. Micaiahs service was awesome. He kept his communication with me at all times, he went over & beyond to make sure i was satisfied. I would recommend anybody who???s looking for results to come to Koons. I honestly have nothing negative to say at all & i appreciate everybody who was involved in helping me get my new car.
Most reliable SUV I've owned
by Happly retired from Little Falls
January 7, 2019
Three years owned it and aside from oil changes, no money was stuck into it. Liked it so much, we decided to lease a 2019 Cherokee. In the past owned 2 Lexus, Chevy SUV's and the Jeep was ahead of them. EXCEPT for the leg room in the back seat.
Kelvin made the whole process very easy and he always made sure we got everything we wanted ! We will definitely come back again and recommend him to any new customer.
There is Nothing Like It
by Gene from Franklin, Ma
November 17, 2018
Convertible that you can remove the doors, take off the top, drive on the beach or in the woods, then wash completely with a hose.
In the winter, throw in the skiis, shift into 4 wheel high and drive where ever you want.
Heat and A/C are the best ever don't ever worry about being in about car with a part time roof.
I worked with Louis Ohaka. He was a great sales person and gave me a great deal. The only obstacle was the wait for financing, but that was not Mr. Ohaka's fault. I would recommended buying a car from Mr. Ohaka.
More Than We Expected
by Happy Daughter from Yukon OK
November 6, 2018
Quality Jeep in excellent condition, runs well! Bought for our daughters 1st Vehicle because it was such s great price as well over all condition!
I bought a Lexus ES350 from this dealer. Mathew promptly responded to my email. Then I had a very good experience dealing with AJ during the deal and after sale. They all are very professional and friendly. Smooth transactions. I am sure I will be returning to them for future cars.
Best car I’ve ever driven
by Ashleylewis3 from Neptune, NJ
January 9, 2019
Best jeep Vehicle in the game of Jeeps! Love driving in the rain and snow :) I love it and I never want to drive any other car ever again
After several bad experiences with trying to buy a used car at other dealers, and after an especially bad morning event that day, I responded to an online ad via text from my car. Within minutes Jason had responded to me via text, and we arranged a trip to the dealer. Jason was very easy to deal with, understood our primary needs in a car, was willing to negotiate, and even took care of a minor upholstery repair. The really excellent service followed over the next week, when the car unexpectedly developed locking and battery issues. We took the car back in for repair, and everything was repaired and covered as part of the original sale. While it was being repaired, Jason called me every day to update me as to the status, and this was without question the best service I have ever had from a dealer. I think what I valued the most was I was treated with utmost respect during the entire process. If I could give 10 stars, I would!
First SUV, and a potential Jeep Owner for Life
by Lenny from Medinah, IL
December 27, 2018
I have always like the Grand Cherokee and the Explorer, but I feel you can get a lot more for your money with the Grand Cherokee. I have the Limited trim model, and love my leather seats, heated seats, 8" display, and much more.
My sales associate was Jordan Bates. Upon meeting Jordan, he greeted us and apologized about being a little late. He had a customer he was assisting before us and their appointment went a little longer than expected. Jordan made us very comfortable immediately; he asked if we needed anything such as beverages or anything else to ease this process. He was very knowledgeable about the vehicle I inquired about and soon asked me if I wanted to test drive the vehicle. While driving, he told me more about the features of the vehicle, and had great general conversations. Normal car salesmen try to force me to buy a vehicle I inquire about; but Jordan did not do that at all. I did not feel pressured to buy the car. He was also able to get me the rate I wanted regarding this car. I would definitely refer him to family and friends who are looking for a new vehicle.
Nice looking. I regularly receive compliments.
by Loves the Compass Jeep from Rowlett, TX
January 2, 2019
The Jeep Compass is a nice looking vehicle. It is a Smooth ride with Comfortable seating. It has a Wisely planned interior. The Perfect size for single or small family. Great mileage.
I bought a Q5 from Ken and he made the process very easy. I would recommend this dealership & more specifically Ken when purchasing a new vehicle!
Excellent vehicle for our needs.
by Art61443 from Kewanee, IL
November 24, 2018
This Jeep meets all of my needs, I am 6'4" tall and there is plenty of leg room and enough room my head doesn't hit the top!
More then enough room to seat 4 adults comfortably.
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