Tom Hodges is a reputable dealership with excellent customer service. My significant other and I had originally gone in to purchase a used vehicle. As many people know, a car is a huge investment. We had done our homework, and had aimed to leave that day with a used vehicle, 60k in mileage and an average warranty. Instead, we left with a brand new Mitsubishi Outlander. We couldn’t be more pleased with the purchase - they had parts on order for what we wanted added, suggested dinner in-between as we waited for the financial paperwork to be processed, and even stayed far past closing to ensure we left that night in our new vehicle. Pat and Jeremiah were excellent to work with on financing, Dallas was a knowledgeable and friendly sales representative and Tom truly sealed the deal for the whole experience. Not many owners would be there well into the evening to ensure we had the best experience possible. There is no question as to why this dealership has grown into what it is today. Thankful and will be sure to send customers their way.
First class geoup at T. Hodges. To start I sent an email requesting info. andd received immediate responses. They also folowd up with a phone call. When I arrived I was greeted immediately with professional friendly staff. The dealership is beautiful, clean, and had that relaxed home town feel. The process was smooth and they were very willing to work with me on terms and pricing. Overall, I had a fantastic experience and will be coming back to R. Hodges in the future.
Purchased a used Toyota Tundra and the people were absolutely the best. Never had a great experience like this place, from the salesman Kenny, up to the owner Tom , they were very nice and very helpful throughout the process.
Have purchased three cars over the last 18 months from Tom Hodges. All three times have turned out to be a good deal both cost wise and a customer service. Would most strongly recommend checking these folks out for your next vehicle. No hard sell pressure or bait and switch tactics.
They may not have the largest inventory, but certainly ample enough for most people's taste. The sales and service team are committed to customer service and satisfaction, and that comes from the top (Mr. Hodges) down to the lot attendants. Their finance manager will work for you to get the best terms available. Just nice folks all around!
I went to Tom Hodges to look at used cars. My credit history was almost none. So I was nerves if anyone could help me at all. They were so friendly and willing to help me. They eased the nerviness I had. I walked away with a brand new car, and a Big smile on my face. I would recommend Tom Hodges highly to everyone interested in a new or used car!
My experience at Tom Hodges was the best. When I walked into this dealership I knew I made the right choice. Everyone was friendly and easy to talk to. Craig Snyder was my salesman and he helped me find exactly what I wanted and at a price I could afford. There was no pressure in trying to sell me a car. Lauren, the finance person, explained everything in terms that were easy to understand. Tom Hodges also assisted me and helped me through the financing. I would highly recommend buying a used car from Tom Hodges.
Going to dealers for service on my car, has in the past, been painful and expensive. I tried Tom Hodges for service and expected the same. I could not have been more wrong. It started with the service manager-John Kershaw. What an upbeat professional! He obviously knows what he is doing. I will continue to have my cars serviced at Tom Hodges.
My husband and I went to Tom Hodges to purchase 2 used vehicles - 1 for us and 1 for our teenage son. We obviously wanted something affordable but reliable. We found and test drove quite a few vehicles and each time the sales manager, Bob Hammet, was very helpful, patient and accommodating by helping us find just the right cars for us. When it came down to the financing part, Lauren Landes was wonderful! She searched several financing companies to get us the best interest rate and monthly payment for both of the cars. At one time we even had her switch out one vehicle for another vehicle to see if the payment would be lower and then back again and each time she just helped us with a smile and was willing to do whatever she could to get us into the cars that we wanted with a payment that we could afford. Needless to say, we walked out with a Mitsubishi Galant for our teenage son (who was overjoyed)! and a Toyota Camry for us. Both are great cars! We had such a wonderful experience that we look forward to coming back in about a year and a half when our other son will be in the market for a car. So, if you are looking for an honest dealership with affordable prices, great financing help and friendly and helpful service then Tom Hodges is the place to go!
Craig Snyder is a fabulous car salesman. You must get your car from him. He made sure the car we bought was ready to go when we came in to sign the papers. When he arrived at work the day we were coming in he went and checked to make sure it was ready. It was not up to Craigs standards so he had them clean the interior better. Craig also remembers what is important to the car buyer. You can't go wrong with him on your side. We love our Toyota Sienna and have used the service department with our previous car and will continue to get all our vehicles serviced by them. They are Awesome!!!!! Every single employee that works at Tom Hodges have been truly the best. Sales and service are very fast and efficent. We appreciate everyone's hard work. You all Rock!!!!!
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