Good work, fast but wish I didn't have to get new brakes
by heatherltorres from DealerRater.com
December 1, 2018
Good service but since my car is leased I was surprised that I had to get new rear brake pads. One of the reasons I lease is so I will not incur costs such as this. Plus after I left my inflation light came on for one of my tires and I had to stop and put air in it.
Customer service is very friendly. I would recommend they have some leather wipes/cleaning supplies on hand for the interior seats. My seats are a mess (scuffed/dirty from kids hand prints and general wear) and that would be a nice perk. Otherwise, so far so good! :)
The service and friendliness is always outstanding. From the friendly greeting from Sue upon arrival, to Anthony's competent correction of any problems I experience with my car, I am always satisfied. I'd also like to thank Jeffry who when I discovered that my seat belt buckle was wedged between my seat and the console, made sure the problem was resolved so I was not late for my appointment.
Everyone at Pasadena Rusnak aims to please. Very friendly staff from moment I come to lease a car and I have been with Volvo for 12 years. This is our 6th Volvo. I would like to thank Juan and Brandi for their valued time which they have rendered and explained every little thing to me. I decided to stay with Volvo again, because of the best service that I get from them e3very time I take my car to the Dealer. The communication is excellent as also the greeting with customers. Thank you!
Our purchase went great in terms of customer service and the time it took to complete the transaction. There was no pressure before or after the negotiation. We were able to find the vehicle that best suited us with all of the options we were looking for.
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