This is the third car I've bought from Dyer and Dyer and the sixth Volvo I've owned. It's apparent I have confidence in the brand and the dealership. Price was right and buying experience as painless as possible.
My first visit was for service on my S60, and while I was there Ken from Service directed me to Alan in Sales. Based on the respectful service I received from both, I choose Dyer and Dyer over Jim Ellis Volvo when purchasing my XC90 two weeks later. Both Ken and Alan are super professional and two years later I look forward to returning with my XC90 for service and to my next Volvo purchase.
Charles Cook helped me tremendously during this notoriously stressful process! The whole team was very attentive and thorough! I will say the only suggestion I have is that they spend some $$ updating the sales floor :) however, when you have a kickass sales team - doesn't matter what the interior design is like!
We can’t say enough good things about Northpointe Volvo and our salesman Rick Small. We had been in the market for a late model Jaguar XJL since last May and during our search we saw the bad and the ugly in used car sales. When a car showed up in Alpharetta, Ga, 300 miles from where we live we needed further information and assurances that car would be there when we got there, the car was as advertised, and that there suddenly wouldn’t be surprise dealer charges we weren’t expecting. Rick was outstanding in answering our questions via email and in sending photos of the car and the Carfax. He assured us the car would be there when we arrived and did not hit us with surprise extra costs. He is not a high pressure salesman and allowed us to take our time to make the decision to purchase. Northpointe also gave us a good deal on our trade in and we were in and out of the dealership in less than 3 hours. Everyone in the dealership was very nice; the dealership, itself is light and airy and the Starbucks coffee, soda and water was a nice plus. We would definetly reccommend Northpointe if you are in the market and ask for Rick Small. We will definetly drive the distance the next time we are in the market for a car and we will definetly go back to Rick.
Purchased a used car from Northpoint. I was not sure if I wanted a sedan or SUV and they had a great selection of both to test drive and choose. The buying process was easy, got a competitive price, and could not be happier with my decision to shop there.
Ryan Wilson was an excellent sales advisor. He gave me all the information and data that i requested, and he never pushed me into purchasing. I communicated with him a few times over several months as I was making my decision. I really appreciate that when I asked for numbers, he was very transparent about everything. I also prefer to communicate via text or email, NOT by phone. He was able to accommodate my preferences and was always enthusiastic and responsive.
I was in search of a specific vehicle, I called ahead of time and spoke with Anthony. Upon arrival, I did not feel welcomed. Anthony was called to the front and everything was smooth sailing from there. Anthony made the car-buying experience a good one! He is extremely professional, competent and personal. His customer service is superb and I am looking forward to buying my next vehicle from him. He made sure I was well taken care
Anthony J. Jones was a very professional and knowledgeable about Volvo's. He explained all the feature's on the vehicle. We were very comfortable during the pricing process and we feel we got a very good deal. Anthony was very courteous offering us drinks, even hamburgers, they were having a cook out!!!
Anthony Jones is a superb salesperson. He did an excellent job of explaining the value proposition and features of the vehicle. I was however frustrated by the finance process. I ended up pending five hours at the dealership.
David was great to work with and finance dept was able to get us a great interest rate. No high pressure sales tactics and willing to work around our schedule and needs.
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