My 1995 Volvo 940 estate wagon is hard to get some parts for. A part source was located and the part ordered and installed. A second part has been ordered, because of a fault in the first part. All previous repairs have been successful.
The dealership was clean but under construction - bathrooms in sales area was not available. Knew exactly what we came in to buy...Salesman immediately tried to direct us to something he wanted to sell. When we drove what he wanted us to drive, we got him to show us what we wanted to see. Meanwhile, as he tried to park the first vehicle, he backed it up into my wife, hitting her in the back (so much for pedestrian warning device). Long story short, we drove the vehicle we came to see, liked it, made an offer and the salesman told us the Manager said no, and made a counter. We said thanks but no thanks, and as we were driving off the lot, the manager met us and accepted our offer. It is a shame you have to play these games just to buy a car.
I recently purchased my vehicle and had to get a defect fixed. When I called the service center, I was able to get an appointment and get the problem fixed quickly. Everyone was helpful in explaining the issue, providing a loaner car so I could get to work on time and even cleaned my car!!
The car was exactly as advertised. I drove from SC to Atlanta to see the car. I had spoken to Dianne on the phone and she had the car ready to go. The whole transaction was effortless. After the test drive I was driving the vehicle home in 45 minutes. Enjoyed the experience.
by CaryC from Douglasville GA (metro Atlanta area)
November 26, 2018
I have been sesrching for a low-cost second car since May. It is now late November. In the past, I have been sent on test drives by other dealers selling in this price range in cars with no gas, rotten tires, and systems barely hanging on. (I seriously feared for my life in the car with no working windshield wipers!).Cut to the important part: my experience with AutoNation Ford Marietta (GA) was thoroughly professional, honest, and considerate. I took the car to my mechanic, who pronounced it in sound condition, despite high mileage. AutoNation had already made the repairs to make this car safe and affordable. I anticipate only minor maintenance in the near future. I would definitely recommend this dealer to a friend.
This is the third car I've bought from Dyer and Dyer and the sixth Volvo I've owned. It's apparent I have confidence in the brand and the dealership. Price was right and buying experience as painless as possible.
I hate dealerships and I typically try to buy private party when I can but Carl Black has changed my opinion on the entire experience. I couldn???t find what I wanted anywhere until I found Carl Black. The sales team is super friendly and very knowledgeable. I felt no pressure and knew I was being treated fairly. The used car selection top quality, not like those pop up stores you see lined down the street.... Matt Hernandez in used cars was very up front and Eric in finance found me a better rate than even my own bank would offer. A++ will be a repeat customer.
We can’t say enough good things about Northpointe Volvo and our salesman Rick Small. We had been in the market for a late model Jaguar XJL since last May and during our search we saw the bad and the ugly in used car sales. When a car showed up in Alpharetta, Ga, 300 miles from where we live we needed further information and assurances that car would be there when we got there, the car was as advertised, and that there suddenly wouldn’t be surprise dealer charges we weren’t expecting. Rick was outstanding in answering our questions via email and in sending photos of the car and the Carfax. He assured us the car would be there when we arrived and did not hit us with surprise extra costs. He is not a high pressure salesman and allowed us to take our time to make the decision to purchase. Northpointe also gave us a good deal on our trade in and we were in and out of the dealership in less than 3 hours. Everyone in the dealership was very nice; the dealership, itself is light and airy and the Starbucks coffee, soda and water was a nice plus. We would definetly reccommend Northpointe if you are in the market and ask for Rick Small. We will definetly drive the distance the next time we are in the market for a car and we will definetly go back to Rick.
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Great buying experience with Troncalli and Chris Klass
by Jeep buyer from DealerRater.com
November 30, 2018
I had a fantastic buying experience with Troncalli. Working with Chris was a pleasure. He has very good product knowledge and helped us make decisions along the way. I would absolutely choose Troncalli first when looking for another vehicle.
I wanted to let you know that Darwin in the service department was excellent, he treated me like a family member, like his auntie! Very knowledgeable team.
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