Reviews
Always Excellent Service
I have only serviced my Infiniti at Jim Lupient Infiniti since I purchased it and the service has always been excellent. Moe is a fantastic Service Advisor and always explains the services needed & received. My car has been taken care of very well at Lupient.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the 5-Star review! We'll be sure to pass your kind words along to Moe and we look forward to your next visit!
Great service
My advisor Mikey Le was excellent. So professional and knowledgeable. He explained everything in a way I could understand. Highly recommend Jim Lupient Infiniti and if you go, ask for Mikey as your advisor, trust me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5-Star review! We are glad you enjoy working with Michael and look forward to your next visit!
A+ Dealer, Mark will take care of you.
I worked with Mark and had a phenomenal experience! He was very upfront with the used vehicle I was interested in, he showed me the issues it had instead of trying to hide them or hope I wouldn’t notice. Very enjoyable experience overall when most car purchases can be a drag.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the 5-Star review, Ryan! We're so happy to hear that you enjoyed working with Mark and we truly appreciate your purchase! We look forward to welcoming you back in the future!
I get my oil change here everytime.
I get my oil change here everytime. Customer service is fantastic! The amenities are great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-Star review, Shannon! We appreciate your business!
Thank you for the 5-Star review, Shannon! We appreciate your business!
Easy, Peasy!
Wasn’t considering an Infinity. Swung by the lot and just picked up my new QX50 today. Kiana and Julie were fantastic and made the whole process very easy. Julie crushed my financing!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the 5-Star review, Frank! We're so glad you considered Infiniti and enjoyed working with Kiana and Julie! Welcome to the family - we look forward to seeing you back for maintenance!
Top notch
I have been servicing my car with Lupient Infiniti for years. Moe and Michael are extremely knowledgable and are super helpful. Their waiting area is comfortable with coffee, cookies, soda and water. Appreciate the great care they have given my car, would highly recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the 5-Star review, Dan! We're so glad you choose to service your Infiniti with us and we will pass your kind words along to Moe and Michael! Thanks again, we look forward to your next visit!
Don’t waste time, head on over already!
If you want quality service & employees that actually care about your concerns? Go to Lupient Infiniti at Golden Valley! Andy, Michael or Moe will not disappoint! I’ve been going there ever since I bought my q50 premium in 2019 and I have yet to have a bad experience. Very knowledgeable & nice staff that will get you back on the road in no time. Thank you guys for everything !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the 5-Star review, Randall! We truly appreciate your service business and it's our honor to maintain your Q50 at the highest standards possible. We will pass your kind words along to the team, we look forward to your next visit!
Best infiniti dealership around!
Fantastic customer service in the service department. Very friendly and helpful. Did a wonderful job helping me figure out an issue with my car. 10/10 would go here Vs other infiniti dealerships
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5-Star review, Ryan! We appreciate your business and would love to continue to service your vehicle in the future!
Best car shopping experience
I would highly recommend lupient to anyone very friendly and easy to work with they made sure I got everything I wanted and at a reasonable price
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the review, Adam! We appreciate your business! If there is anything we could've improved to earn five stars, please let us know.
Great costumer service and staff were professional
The Staff was very helpful, very thorough with the explanations and professional. Service was quick and quality. I went in to get my oil Changed
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5-Star review, Joy! We appreciate your service business and hope to see you again soon!