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Acura of Tempe

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (286 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (286 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Tempe from DealerRater.

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battery replacement under warranty

the service team has been fair and courteous, and motivated to help complete the services needed. facilities are well maintained. i would recommend this site to other acura owners

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service Department

Great Service from David and the service department team regarding car not starting. I spoke with David via telephone whom knew the problem right away and got me in immediately for repair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service Department

Great Service from David and the service department team regarding car not starting. I spoke with David via telephone whom knew the problem right away and got me in immediately for repair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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GREAT CARING SERVICE TEAM

Most of the team are new to me since I have not been in for the past 6 months. But, what a great team. While my assigned rep was busy, another rep stepped in to help check my vehicle in. Mid way through the inspection, my rep spoke with me about the state of my vehicle and asked if I had any questions. WOW! Great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

Service was good and completed in a reasonable time. Communication was good and the work was completed in the timeframe they said it would be completed in. Thank you Doug

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Communication

The service advisor Andrew kept me very informed throughout the repair, checked in multiple times each day and genuinely cared about how the downtime of my vehicle effected my family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service

I had my oil change done here at the service department and they we fast and efficient. The service advisor explained everything in detail to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service and great team

My service rep (Doug) was very responsive and helpful from beginning to end. Doug communicated any changes in a timely fashion. Appreciated loaner vehicle while repairs were being done. Service Manager also checked in with me to regularly to ensure my experience was meeting expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Perfect

Great experience. Everyone so nice & personable. Charlie & Dave truly made our experience exceptional. I highly recommend. We will definately use them for servicing our vehicle as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

Great experience, was in and out within an hour and a half (with trade in)! The trade in offer was fair and I was not charged above MsRP for my new Integra!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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