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Acura of Tempe

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (287 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (287 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Tempe from DealerRater.

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review for repair of acura mdx

Got my Acura MDX fixed, honest,efficient, reliable, cost-effective. Most people think that dealerships are more expensive but if you consider the job well done for the first time, it means everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly, knowledgeable Service from Ross

Our experience was very pleasant. I wish there were more cars available, but we understand the reason. Ross helped us decide which one to buy, by listing the differences.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Always great!

I always have a great experience at Acura of Tempe! No reason to go anywhere else! The staff always takes good care of me and my RDX!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Overall good experience

I'd originally brought in my car to have something fixed that I was told that should be under warranty. I contacted the Acura corporate office and they created a case number regarding the issue. After several days of going back and forth with Acura corporate, ultimately they denied the request to fix the problem under warranty. But, service manager Abel and service representative Maddie at Acura of Tempe did help me come to a resolution. They were able to fix the problem with the external automatic transmission fluid filter.. by replacing it. Abel was able to get the service done for far less than the original price that the dealership would have charged. In the end it was an acceptable resolution to a long ongoing issue. They both provided friendly and professional service at Acura of Tempe. Thanks Abel & Maddie.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Professional and Timely Service

The Acura of Tempe service department does a great job. The process is seamless and quick. The staff is nice, helpful, and informative. The waiting area is comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fast & Efficient

Went in for an oil change.. was out in less than 30 mins! As soon as I pulled up they immediately helped me and gave me what I needed. The guy assured me I’d be out in less than 30 mins and he truly kept his word!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Experience

My husband and I came into Acura of Tempe looking for a used Camry. Our buying experience was great! Charlie was our salesman. He did everything he could to get us the deal we wanted, and we walked away happy! The finance guy (can’t remember his name) was also great! They had agreed to fix an issue with curb rash on my wheels and Rollis out in the service department gave me 5 star service! He went above and beyond for me when we had an issue with the place who was fixing my wheels. If we need another car in the future we will be back to buy at Acura.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service

The service department is awesome! So helpful and courteous!! Attentive to the needs of their customers. I commend them on their customer service. Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My car service time at the Acura dealership

wonderful they took care of everything, They made me feel just like home from the coffee and goodies to the service. Thank you so much Have a great day

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fast Service

It was easy fast good smiling people always trying to help with many options. Facilities are always super clean very luxurious inside. I would recommend this dealership to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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