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Acura of Tempe

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (286 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (286 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Tempe from DealerRater.

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Great Service!

This is my second lease with Acura. My first was a few years ago when I lived on the east coast. My husband and I went to Acura of Tempe a few months ago to begin shopping around for a new lease. We were kindly greeted by Gary and he explained there were currently no new MDX on the lot and one can be built. Since we still have time on my current lease, we figured we would wait. As some time has gone by, we decided to visit Gary again. He explained the same options to us as the first time, but we were ready to take action. We took a third trip the next day as we did not have my car for them to inspect. Upon arrival, we were greeted by Gary and he had a new proposal for us for the MDX that they did have! He new exactly what we were looking for and the price to make it all work. As my second time working with Acura, I am so pleased with the service my husband and I received. I am so happy with my new MDX and the experience could not have been better. Thank you Gary and the rest of the team at Acura of Tempe!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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A1/Timing Belt Service

As usual, per my many years dealing w/Acura of Tempe, I had a very "customer satisfaction" experience with the service department manager, as well as his service advisor regarding a scheduled maintenance service, but more importantly, an unforeseen MAJOR service requirement for my vehicle. This dealership was able to not only service my vehicle but was flexible the costs associated with said services - which was VERY MUCH APRECIATED!! Kudos go out to Acura of Tempe's service department!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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nice job

the service dept here has the nicest people in the world working in it. the service dept here has the nicest people in the world working in it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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RDX service

My service advisor at Acura of Tempe, Doug Peng, and his techs, doing a routine oil change on my 2017 RDX, went above and beyond to repair an issue with my car's keyless entry. They quickly diagnosed and repaired this at no cost to me. Thank you Doug! You will have my return service business and likely future vehicle purchase as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Acura of Tempe Service Department

We've owned 3 Acura cars that have all had their service work done here for the past 15 years. Recently had an oil change, tire rotation and cabin filters replaced. From the scheduling to back on the road everything is always done profesionally while having our current concerns and needs addressed. We are extremely satisfield with this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Nearly 20 Years without a Single Disappointment

Purchased a 2004 TSX and a 2007 TL, both new, from this dealership. Beginning in 2003, these vehicles have been serviced solely by Acura of Tempe. No surprises. No disappointments. I've gone the shade tree mechanic route and independent mechanic shops with other cars. Often had to return for more service. Acura dealership service may be more expensive, but they get it right, the first time. I'm confident I can take either car cross-country without a problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Always a good experience

I have had my 2016 RDX serviced at Acura of Tempe since I have owned it. They have been consistently professional and efficient. I had to have all four sets of brake pads replaced, which would take a while, so they gladly set me up in a wonderful new loaner car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

We were greeted promptly by Andrew. He explained what was to be done and how long it would take. The service was completed in time estimated and we were out the door!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Outstanding customer service

I routinely take my vehicle here for ALL maintenance and Doug gives me outstanding service. He schedules my appt, keeps me informed, doesn't push any product/service on me, and is clear on what needs and doesn't need done, but may come up in the future. Wouldn't go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service experience

Took my car in to be serviced and have repairs done. Doug, my service advisor helped me through the entire process! It was fast and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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