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Acura of Tempe

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (287 reviews)
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (287 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Tempe from DealerRater.

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Great experience!

Great experience, was in and out within an hour and a half (with trade in)! The trade in offer was fair and I was not charged above MsRP for my new Integra!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Exceptional service

The staff made sure I was taken care of when I had a flat and needed tires very close to closing time. They reassured me as I sat shaken on the side of the road, and then provided the service I needed disregarding any inconvenience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Easiest purchase I have ever made

Easiest purchase I have ever made, Joe the finance manager made the process super quick and painless and the car salesman Dave from Canada was very helpful in my purchase. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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David

I’ve been taking my car to get serviced at Acura for the last four years and have never received this type of red carpet service! Thank you David for delivering the best customer service! I truly felt valued as a customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Always an outstanding and satisfying experience.

Thank you for operating a professional service department. I am always treated with respect and patience. I always look forward to working with the department because the work is done correctly and I learn so much about my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

The dealership did a great job of providing the details on the vehicle I was interested in purchasing and comparing it among the other vehicles that I so happened to be interested in looking at that day as well. Upon test driving the vehicle and getting a detailed run down on the controls and features of the vehicle, I became more interested in purchasing it. The financing services also provided great information on warranty suggestions and breaking down the whole of the cost of the vehicle. The service all around was pretty great and at no point did it seem there was any major push to purchase a vehicle from them and the dealer was good at conversation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service Department

David Willot my service advisor was very knowledgeable, courteous, kept me informed every step of the way. I have always loved the service department at this Acura dealership. This is my seventh Acura through the years. They will always have my business based on the value I place in their service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Vehicle service

Nico was great! He was helpful and attentive, and made sure everything vehicle was serviced as it should be. I’m happy that I decided to purchase a service package with Acura.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2013 MDX Service

We have had three Acura's serviced at Acura of Tempe and they have always provided us fair and honest service. The staff is always friendly and they provide snacks while you wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I miss Todd, but David is starting to win me over.

Todd G. worked with me for 16 years. He was great, but David is also. He quickly won over my allegiance. Thanks for the continued great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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