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Acura of Tempe

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (287 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (287 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Tempe from DealerRater.

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To the point and on time

David Willott was great to work with. Came in for tire change and Oil service. Was quoted 2 hours, they got it done early. This facility also has work station with wifi. So, I was able to do my work while waiting for my car. Upon departure from the facility, I had forgotten to inform them that one of my charging ports wasn’t working (ongoing issue). I pulled back in to the service facility. Without hesitation, David worked through it. He was able to get me out of there in no time. This was much appreciated, especially before my long road trip.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Tempe Acura Service

This dealership has the best service department I've ever worked with. I arrived half an hour early and they took my car right in. Service was done in 45 minutes when I expected twice that from previous experience with other dealerships. Truly outstanding

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great dealership

Have been doing business with Acura of Tempe since 2003. Have always received the best customer service, whether purchasing or having service done. Highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service Great

As always, the service department was very knowledgeable and took care of everything. A loaner vehicle was waiting for without me having to request it. Service work was explained in advance and every one was friendly and courteous. I will bring my vehicle back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service Great

As always, the service department was very knowledgeable and took care of everything. A loaner vehicle was waiting for without me having to request it. Service work was explained in advance and every one was friendly and courteous. I will bring my vehicle back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Exceptional.

This was a truly exceptional experience. For having received routine service at this dealership routinely over the past several years, each one has been truly exceptional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Always great service

Been taking our 2012 MDX here since we bought it new. Always a great experience and Todd G is always provides great customer service and maintenance done always to satisfaction

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Thanks for the same day service to replace my battery. I wasn’t aware the battery was part of the 4 year warranty, so bonus points for no bill!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly, Attentive, great prices

Had a great purchase experience with Acura of Tempe. My trade in value was very fair, my new RDX is fun to drive. Rob was easy to work with and very informative.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Always above and beyond

The service team at Acura of Tempe always go above and beyond to make sure I'm happy. I've been taking my car here since it was "born" in 2004 except for a few years when we lived out of state, and I was so relieved when we moved back and I could resume service here. The advisers are the best, and I trust the mechanics to make sure everything is in tip-top shape.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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