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Steet-Ponte Ford Lincoln

(133 reviews)

Reviews

(133 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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New car purchase

Great experience great people nice place to do business

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words, Harry!

Robert Sherman

Excellent, as usual I always expect nothing but the best when I come to your dealership. And you don?t disappoint.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Robert! We appreciate your continued loyalty and kind words!

Thank you!

Super experience overall! I was completely satisfied with the entire visit!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for leaving us a review! We appreciate it!

Service

Outstanding dealership to work with. I purchased my vehicle from them and have all of my service work done by them. I will go to Steet-Ponte for my future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much!

Recall

I was having a recall taken care of along with oil change. Car was ready quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for leaving us a review, Linda! We appreciate it!

Ford Pass Points

Over charged for Ford Pass points turned in for accessories. Sat down with manager, quickly resolved, left dealership 100% satisfied. Will go back for service again. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your positive feedback, we are so happy to her we could help you out!

2023 Ford Maverick

Professional, vehicle needed to be ordered. Salesperson worked with me thru the process, kept me informed on the delivery, reviewed the vehicle when it was delivered. All in all, Steet-Ponte?s staff did a fine job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much, Francis! We are so happy to hear of your positive experience with our team. Please don't hesitate to reach out if you need anything!

15000 mile service

Car was serviced in a timely manner. Car was washed and clean when finished. Service advisor was friendly and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your positive feedback, Carl! We appreciate it!

Recently purchased a Chevy Sivlerado

Working with Mel at Steet-Ponte Ford was a pleasure. No high-pressure sales, we knew what we were looking for; and his professionalism made our purchase process both quick and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your review, Michael! We're so happy to hear of your great experience with Mel!

Ford Fusion 93,000 mile check-up

93 000 mile check -up with tire rotation completed in less than one hour. Results of service thoroughly explained at the end of service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your positive feedback and 5-star review, Raymond!