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Maplecrest Ford

(1,100 reviews)
Visit Maplecrest Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2021 consumer dealer award
View 6 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 346-5036 (888) 346-5036
Used (877) 743-1273 (877) 743-1273
Service (866) 322-8752 (866) 322-8752

Reviews

(1,100 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maplecrest Ford from DealerRater.

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Very positive and efficient

Staff is very helpful. Our salesman was great. Very kind to my daughter and I. Financing kept it simple and quick. Staff was very friendly. Would buy again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Best car buying experience

From the first telephone call to the last follow call this was the best car buying experience I have ever had. The level of professionalism and friendliness sets the bar high for others. My salesman was knowledgeable and knew the value of customer service. I will always return here for service and sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Lincoln Purchase

I’m really pleased to have met James Skuration. He was patience, knowledgeable and always looking out for my best interests. He’s a major asset to Maplecrest Team. Thank you again. Vince Gugliemini.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Car Purchase

No pressure—Very helpful @ friendly staff, especially James. Also enjoyed chating with Tom. Looking forward to working with the service dept when the time comes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchase of 2018 Escape

I was very happy with the entire car buying experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Customer

Always friendly knowledgable and respectful. Their customer waiting area is very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best experience ever!

This was the best overall car buying experience I've ever had. For once, everyone was focused on customer care as opposed to making the sale. I'm a fan for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service at Maplecrest Mendham

Always met with a friendly greeting at Maplecrest. They are my go to place for service. I drop off and head to work, I don't wait. Always finished on time for me to pick up after work. Highly recommend Maplecrest for your service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Easiest Experience Ever!

Top notch informative sales team! Micky is the greatest! Will be back and recommend to family and friends! Marie was so helpful and friendly also!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Ron Jacobs

Excellent service. Have purchased many cars from this dealer. True professionals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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