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Maplecrest Ford

(1,100 reviews)
Visit Maplecrest Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2021 consumer dealer award
View 6 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 346-5036 (888) 346-5036
Used (877) 743-1273 (877) 743-1273
Service (866) 322-8752 (866) 322-8752

Reviews

(1,100 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maplecrest Ford from DealerRater.

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Repair of 2014 Taurus

The staff was knowledgeable and courteous about the repairs to my car. I was able to make an appointment quickly and the repairs were done by the end of the day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, Thank you; we appreciate your feedback! Thank you for making Maplecrest your choice for repairs. Best, Marla Keenan BDC Manager

Owner

Staff is professional, knowledgeable and efficient. This has been my dealer of choice for the past several years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kenneeth, We appreciate your feedback of our Staff's outstanding service! Thank you very much for the 5 star rating and review. Best, Marla Keenan BDC Manager

Luxury Ford Dealer!

I traveled out of state to seek the F-150 with the right features and the best price. I learned that it was a waste of time since what I wanted was right here in NJ at Maplecrest. I know I got an excellent price (without nonsense negotiations) because I went to the many other dealers. Not only that, but the dealer experience in their colonial appearing building was so pleasant. I left the dealer with my dream truck and a full tank of gas! I can't remember getting anything more from luxury car dealers I used in the past.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I Love Maplecrest Ford of Mendham

The entire process of purchasing my used vehicle was seamless. The dealership took the lead in my obtaining financing, which turned out to be lower than what I was able to obtain on my own. The car itself was clean, and all that I hoped for. The salesman was wonderful, and helped me through the entire process. The financing associate was equally wonderful, and had all the paperwork ready for me, which help expedite the process. I recommend this dealership to anyone interested in purchasing or leasing a new car, for which I have one, and/or a used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Caralyon Jenkins, We're pleased to hear everything was completed to your satisfaction! Thank you for working with us and for giving us a 5 star rating. Drive Safe!! Best, Marla Keenan BDC Manager

Great service

They had my car done on time and at a fair price. They always provide outstanding service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jon, Thank you for your positive comments about Maplecrest Ford Service! Drive safe. Best, Marla Keenan BDC Manager

Awesome Explorer Lease

Second vehicle I got a tMaplecrest. 5* experience from strt to finish once again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience with my lease

On my 2nd SUV from Maplecrest Ford. Management and Rich Colazzo made my first ever lease process seamless. Explained all the details to ensure I understood it and spent time on a major snow event date reviewing new features. The new FORD technology is endless. 5* and I highly recommend Maplecrest and Rich. Big thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello happy lease custy! Thank you for your 5 star rating of Maplecrest and Rich. We are glad that your experience was positive and seamless. Thankyou for choosing Maplecrest and we hope to see you soon. Drive safe. Best, Marla Keenan BDC Manager

Excellent service

Charles went above and beyond for me and my whole expierence as a whole. Overall very satisfied with my purchase and help he gave me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for he 5 star reveiw of Charles and Maplecrest. We hope that you are enjoying your vehicle! Drive safe. Best, Marla Keenan BDC Manage

Great experience!

Thank you Frank Baccaro for a wonderful vehicle purchase experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Frank, Thank you for shopping at Maplecrest Ford and for your business. Our goal is to give our customers a great experience. Welcome to the Maplecrest Family and drive safe! Best, Marla Keenan BDC Manager

"Great Job By James Skuraton"

I can't say enough good things about James and his ability to follow through and get things done. It was a pleasure dealing with James and Maplecrest Ford and I would highly recommend them. Thank you James for all your hard work and getting me the car I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review Maplecrest Ford and James Skuraton. Our job is to help you buy the car that you want! Please drive safe and see you soon. Best, Marla Keenan BDC Manager