Reviews
simply outstanding
My wife and I have owned a FORD SUV ever since our first child was born - 3 Explorers - 4 Expeditions. My last experience at another dealership, other than the service center, was a nightmare. Lies - upon lies - upon lies. I had a couple of meetings with Dave V, the GM of the Maplecrest Ford - and wanted to give him a chance. I am so glad I did - TRUST - that's what it came down to - and so far Maplecrest Ford and all the folks I have dealt with have been attentive, courteous and most importantly TRUSTWORTHY. I haven't had that feeling at a FORD dealership in a long time. The purchased vehicle has been wonderful - and if I call Maplecrest, they quickly see to my needs. My only regret - I didn't do the dealer switch sooner. Hopefully this is the beginning of a long relationship.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks Hoops for taking the time to review Maplecrest of Mendham and our employees. We can't thank you enough. See you soon and drive safely!
Great experience from start to finish
A great experience from start to finish. Everyone I came in contact with was professional, courteous, knowledgable, patient. No pressure, just information and courtesy. Price was great, all promises met or exceeded. I'll probably never buy a car anywhere else
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello MJSMITH. Thank you for the very nice review of Maplecrest Ford of Mendham, James and David. Drive safely and see you soon!
I leased a 2016 Ford F150
What a great experience. I came to this dealer on a recommendation from my brother. He has purchased and/or leased several cars from here. It was pain free and not like any other dealer experience I have been through. Absolutely no nonsense. I would highly recommend this place.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to review the dealership and employees! We appreciate that you shared your experience with the public. Many happy miles to you!
Outstanding buying experience and customer service!!
Dave Vorcheimer and James Skuraton have been an absolute pleasure to work with! I was referred to Maplecrest Ford in Mendham and I wouldn't have wanted it any other way. I was very impressed by the time, attention and strong willingness that Dave and James showed to compete for my business and immediately get me comfortable with my finance of a 2016 Mustang EcoBoost Premium Convertible! Also, Dave and James were very transparent and thorough in all of the information they provided me so I could make well informed buying decisions. Dave and James are truly amiable, consummate business professionals that I'd recommend to anyone who's considering Maplecrest Ford in Mendham and I'm sincerely looking forward to working with them for many months and years to come!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review and kind words about Maplecrest and the employees! We are very thankful that you shared your experience with the public. Drive you new Ford Mustang safely and see you soon!
Great Experience
I bought a 2016 F150 from Maple Crest Ford at the beginning of April. The sales representative I dealt with was Charles Countryman, and I felt that he did a great job. He was knowledgeable about the vehicle and very easy to talk to. Dealing with Charles was a good experience and I felt that he, and the rest of the staff at Maple Cres Ford, did a great job of discussing price and financing in a way that was easy to understand and very respectful. Something that was very important to me was the fact that at no point did I feel pressured to make a decision. At each stage I felt that I was treated like a valued customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience about Maplecrest Ford with others! We appreciate that you took the time out to do so. Enjoy your new F-150 Truck.
change
This dealership has it all over highway dealers . nice people no heavy acts at 72 i don't need the acts not my first rodeo. enjoyed the leasing of my new truck. .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to review Maplecrest the employees. We are very thankful that you shared your car buying experience with the public! Drive Safely in your new truck!
Purchased a F150
Great sales experience, fairly valued the trade in, painless close. Rich then walked us through the features and the setup. He's followed up twice since. We would look to buy there again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with our Dealer Rater readers! It was very kind of you!
Fantastic Experience
After some unfortunate experiences at other Ford dealerships, I am overjoyed to have found Maplecrest Ford in Mendham! Incredible service every time, with clear, knowledgeable and friendly service staff. If the sales staff is anywhere near as good as those in service, I will be buying every car here for the rest of my life. Cannot recommend highly enough.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for you review of Maplecrest!
It was a great expeience
James was helpful and was able to help me choose the vehicle features that I wanted to order. The process was easy and smooth. We were treated well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Truck guy. Thank you for taking the time out of your busy day to review Maplecrest Ford of Mendham and James Skuraton. Drive safely and see you soon!
Great Staff
From the monent we walked into Maplecrest car dealership, we were treated with kid gloves. Everyone that we dealt with was very professional and really cared that we got the right car. So far we are very happy and satisfied with our choice of Ford Escape.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words and review of Maplecrest Ford of Mendham, Micky and David. We are glad that you are enjoying your Escape! Drive safely and see you soon.