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Maplecrest Ford

(1,106 reviews)
Visit Maplecrest Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2021 consumer dealer award
View 6 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 346-5036 (888) 346-5036
Used (877) 743-1273 (877) 743-1273
Service (866) 322-8752 (866) 322-8752

Reviews

(1,106 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maplecrest Ford from DealerRater.

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They put me in the car I wanted at the price I wanted to pay

This is our third car from Maplecrest, one purchased, one financed and the most recent leased. The salesman, James Skuraton, was very helpful and managed to get me the pricing I wanted. Leasing this Escape was one of the easiest things I've done as far as car buying goes. Everyone at Maplecrest is friendly, polite and professional. I would definitely recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dear Chrisp, Thank you for taking the time out to review Maplecrest Ford of Mendham and employee James Skuraton! We appreciate this very much. It helps show the public what kind of dealership we are. We hope to see you soon.

Maplecrest Ford review

Great experience from start to finish. Great dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are so happy to hear about your experience! Thank you very much for letting others know what kind of dealership Maplecrest Ford of Mendham is!

Simply THE Best

Leased a Ford Fusion. This was perhaps my 5th leased car (first Ford). I have never had such a positive experience leasing a car. Brian McHugh, a Maplecrest salesperson, was the best. He made the entire experience so easy and painless. I am now a lifelong Ford and Maplecrest customer. Thanks to all. Oh, and I adore my Fusion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

We are so happy to hear about your experience with Maplecrest Ford here on Cars.com! Thank you very much for letting others know what kind of dealership Maplecrest Ford of Mendham is!

This is what car buying should be !!!

My salesperson James Skuraton was pleasant, professional, answered all questions, offered drinks and really took an interest in my vehicle purchase. At no time was there any pressure, even when I told him I was going to think about it overnight. The sales manager Dave Cozza worked with me on the price, and trade in, and at no time did I feel pressure, that I had to buy that day. If your a Met fan you will think your dealing with Ron Darling as Dave has a strong resemblance to the Met pitcher. He even signed a baseball for me !!! LOL. When you are tired of the Highway pressure and dealer scams, visit this dealership, you will be glad you did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to review James, Dave and Maplecrest Ford of Mendham NJ!

Pleasant Surprise

It is such a rarity to fully enjoy the purchase of a new vehicle from start to finish anymore. I therefore felt the need to write a few lines about my experience at Maplecrest Ford of Mendham with Salesman Charles Countryman. Initially I decided to go with another dealership as the offer was identical however after reading some customer reviews I decided to proceed with Maplecrest Ford and I was not disappointed. From negotiating the deal at the very beginning Charles was up front, honest and to the point in terms of what is possible and how if at all it could be achieved. Charles made me feel at ease about the deal by being very responsive and attentive. At the very end Charles really proved to me that I could and should expect the highest level of customer service from a car dealer. Thanks to Charles and Maplecrest Ford my car buying experience bar is going to be set pretty high going forward. Thanks again for an awesome experience. Michael

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dear Michael, The time that you have taken to write Charles and Maplecrest a review is greatly appreciated. It shows the public what kind of dealership Maplecrest is and how we operate. Thank you for the kind words and we hope to see you soon.

Excellent Experience

I have purchased 4 vehicles over the past 2 years at 4 different locations across the area. This has BY FAR been the best experience I have had. The staff is extremely professional and courteous. Most notably, I would like to personally thank Rich Colazzo and David Cozza for exceeding any imaginable expectations I had when first walking in to do business. Because of those 2 staff members, I have a firm commitment to Maplecrest Ford in Mendham for any of my car buying/service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Dear Tyler, Thank you for the great review of Maplecrest Ford of Mendham and staff members, Dave and Rich. We appreciate the time you have taken to let others know what kind of dealership Maplecrest is! Enjoy your new Ford and see you soon.

simply outstanding

My wife and I have owned a FORD SUV ever since our first child was born - 3 Explorers - 4 Expeditions. My last experience at another dealership, other than the service center, was a nightmare. Lies - upon lies - upon lies. I had a couple of meetings with Dave V, the GM of the Maplecrest Ford - and wanted to give him a chance. I am so glad I did - TRUST - that's what it came down to - and so far Maplecrest Ford and all the folks I have dealt with have been attentive, courteous and most importantly TRUSTWORTHY. I haven't had that feeling at a FORD dealership in a long time. The purchased vehicle has been wonderful - and if I call Maplecrest, they quickly see to my needs. My only regret - I didn't do the dealer switch sooner. Hopefully this is the beginning of a long relationship.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks Hoops for taking the time to review Maplecrest of Mendham and our employees. We can't thank you enough. See you soon and drive safely!

Great experience from start to finish

A great experience from start to finish. Everyone I came in contact with was professional, courteous, knowledgable, patient. No pressure, just information and courtesy. Price was great, all promises met or exceeded. I'll probably never buy a car anywhere else

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello MJSMITH. Thank you for the very nice review of Maplecrest Ford of Mendham, James and David. Drive safely and see you soon!

I leased a 2016 Ford F150

What a great experience. I came to this dealer on a recommendation from my brother. He has purchased and/or leased several cars from here. It was pain free and not like any other dealer experience I have been through. Absolutely no nonsense. I would highly recommend this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review the dealership and employees! We appreciate that you shared your experience with the public. Many happy miles to you!

Outstanding buying experience and customer service!!

Dave Vorcheimer and James Skuraton have been an absolute pleasure to work with! I was referred to Maplecrest Ford in Mendham and I wouldn't have wanted it any other way. I was very impressed by the time, attention and strong willingness that Dave and James showed to compete for my business and immediately get me comfortable with my finance of a 2016 Mustang EcoBoost Premium Convertible! Also, Dave and James were very transparent and thorough in all of the information they provided me so I could make well informed buying decisions. Dave and James are truly amiable, consummate business professionals that I'd recommend to anyone who's considering Maplecrest Ford in Mendham and I'm sincerely looking forward to working with them for many months and years to come!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and kind words about Maplecrest and the employees! We are very thankful that you shared your experience with the public. Drive you new Ford Mustang safely and see you soon!