Maplecrest Ford

More relaxed, but also more efficient, than any other dealership I visited. I was there on the very busy day but still received the attention I needed to have all my questions and concerns answered.

It was a very satisfying experience. Charles Countryman, our salesman, was extremely polite and helpful. He was able to take care of everything we needed and always got back to me in a timely manner.

The service department is great. They work quick and are reliable.

Everyone at Maplecrest Ford is extremely friendly. I have been coming here for years. The sales staff remembers you by name and the service department is honest and helpful. I highly recommend coming here for your next car!

I bought my Ford Edge here about a year ago and I could be happier. The service staff is always honest and extremely accommodating. They have even squeezed me without an appointment and got me in and out in no time.

I have bought or leased from Maplecrest for years. It's a great dealership. Fair pricing, great customer service, friendly staff.

The sales and service people at all times kept me the customer as the first person to satisfy. They were well trained and extremely helpful.

I was helping my son with his first car purchase, we visited several area dealers, none provided the friendly, low key, and honest approach we received form Maplecrest Ford in Mendham. We ended up leasing an F150, I was so pleased with that buying experience and with the great help given by the salesperson and management that I returned a week later to buy another F150.

Maplecrest Ford in Mendham is amazing! After a horrible experience at a nearby Ford dealership, I was very close to giving up in my car search - but decided to give Maplecrest a try. I'm so happy that I did! My initial experience was over the phone/email with Marla, who sent me True Car certificates for several options of the model I wanted. Not only that, she had them printed and waiting for me at the dealership when I arrived. So helpful! I knew exactly what kind of models they had in their inventory and what price I would get before I even decided to go there. When I arrived at the dealership, I worked with Frank, who was clearly very knowledgeable, attentive, and helpful. He talked me through the entire process and gave me quotes for several different financing and leasing scenarios. He took the time to answer my questions and do things in an order that made me feel comfortable, not in the process that "is just how it's done" like I experienced at the other dealership. I came back the next day to sign the papers and pick up the car (the business manager came in early to accommodate my schedule!) Frank sat in the car with me for 20 minutes or so to show me how to work all of the features, set up my phone, settings, etc. and assured me that I could call him at any time with any questions. I did do some research on my own to ensure I was getting the best deal possible, and I assure you, I was. I ended up leasing a gorgeous, brand new, 2016 Ford Fusion that had all the right features and at the right price. I also got a great value for my trade-in. I believe that my fiance and I will be going to Maplecrest Ford for as long as we live in the area. I see no reason to go anywhere else!

I walked into the dealer not expecting to buy a car but ended up trading in my car for an SUV. It is low mileage and just what I wanted. No pressure and my salesman was awesome. I highly recommend Maplecrest Ford of Mendham!