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INFINITI of Coconut Creek

(1,305 reviews)
Visit INFINITI of Coconut Creek
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 12:00pm–6:00pm Closed
2022 state dealer award
View 5 awards
2022 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (954) 283-5456 (954) 283-5456
Used (954) 388-1589 (954) 388-1589
Service (888) 214-4193 (888) 214-4193

Reviews

(1,305 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Coconut Creek from DealerRater.

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Excellent dealership

Courteous sales personnel that make the car buying process a pleasant experience rather than one filled with stress & anxiety. We visited several dealers prior to Infiniti of Coconut Creek & were impressed with the dealership, it's staff and facilities.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Review.

I am most appreciative of Mark Retzkin-my sales associate who helped me go from one leased Infinit to another. I love this car and have never had any problems. Go see Mark ! He is friendly, professional and will answer any questions at any time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I used this dealerships collision center after a car...

I used this dealerships collision center after a car accident and my car came back looking straight out of the showroom. I was very impressed with their work and I would highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the recommendation! We truly appreciate you taking the time to do that. Getting you back on the road in a vehicle that satisfies you is our main goal. We look forward to seeing you in the near future. In the meantime please be sure to connect with us via Facebook and Twitter for updates and specials. Best regards, Oscar Costa | BDC Manager | 954-861-6100 x 1007 | Oscar@infinitiofcoconutcreek.com

Great Service, Great Sales, always willing to help

The people were friendly, the facility was clean even though they had repair work going on. Service was very helpful and quick. The salesman, Ralph, was always willing to help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil change / Service

What I really like about Infiniti of Coconut Creek is that they are not pushing you to spend what you don't need to do. My last service specialist was Jeff, he did mentioned some issues on brakes and belts but said it like it was with no exaggerations to pressure you to do it right away when it is not really necessary. This is why I keep coming, good service, all of my major services are down there to keep this beautiful machine going on. G35, 66000 miles on and runs like new, great car. On facilities my grade is unfair as they are in the middle of a construction. I'm sure it will look great once it is finished. Lastly I also bought my car in this dealership about 5 years ago. Great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I have had nothing but positive experiences with Infiniti...

I have had nothing but positive experiences with Infiniti of Coconut Creek. From the sales experience to financing, and all the times I have been back for service, it's definitely a store that I will look to do business with again. I forget the name of my salesperson, but Gabe in finance was very helpful, and Saleem in service is great; they always call me when I'm due for service and offer me a loaner car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great cars; great service.

Great cars; great service. Been a customer for seven years and have purchased 3 new cars during that time period.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service Above and Beyond

Since I only came in for my first (complimentary ) oil change , I expected cookie cutter service.When I mentioned to Dave Cardullo that, although my bluetooth was working,it would not access my address book . I also told him that tech support had told me that the function had been tested with an earlier software than my phone carried, he insisted on trying to solve the problem. He worked on it for ten minutes and solved th problem. BRAVO!! Sheldon Kawut

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service. Did not have to wait for an excessive...

Great Service. Did not have to wait for an excessive amount of time. Will recommend dealership to all if my colleagues for future business. Good Job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Excellent experience

During my recent visit to Infiniti of Coconut Creek they provided outstanding and very personally oriented service. They went out of their way to ensure that we were comfortable and that all issues with our car were fully resolved - perfectly. I highly recommend this dealership for service on their current Infiniti.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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